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KYC and Cross-Border Due Diligence: Why Document Retrievals Matter

Understand KYC compliance for international entities, including required corporate documents, jurisdictional challenges, and risks of delays during AML reviews.

What is KYC Compliance: Know your Customer (KYC) compliance requires organizations to verify the identities of entities and individuals involved in financial or legal transactions. For companies operating across borders, this often means providing certified, apostilled or authenticated documents that verify legal existence and structure. These requirements are part of global anti-money laundering (AML) initiatives aimed at increasing transparency and reducing risk. 

What this means for organizations: Delays and issues in obtaining these documents or submitting inaccurate and/or incomplete records can create onboarding obstacles, stall business relationships, and result in various compliance violations. Most organizations need a process in place to retrieve necessary documents from foreign registries quickly and easily. 

When conducting due diligence on an international entity, regulatory requirements and internal compliance policies often go beyond just knowing a company’s name and registration number. Authorities and counterparties want documented proof that a company is correctly formed, in good standing and authorized to operate. These requirements apply during onboarding, reviews, and audits.  

You need proof, and that’s where many teams run into delays.

Key documents typically requested during KYC reviews include:

  • A certified certificate of incorporation
  • An up-to-date good standing certificate
  • A register of directors or shareholders
  • A legalized power of attorney or corporate resolution
  • Confirmation of registered office or process agent appointment

In many cases, these documents must also be translated, apostilled, or authenticated depending on jurisdiction-specific rules. 

Global variations and jurisdictional challenges 

KYC requirements can differ significantly between jurisdictions. For example, while some countries offer digital corporate registries, with standard formats, others may require in-person requests or only issue records in local languages. In jurisdictions where beneficial ownership transparency is still evolving, additional documentation may be needed to verify control structures.

Often, organizations operating in multiple countries struggle to navigate inconsistent registry processes, unfamiliar languages and the lack of real time access to records. These jurisdictions inconsistencies increase the risk of delays or errors during the KYC process.

Find the documents you need for your global transactions.

How KYC fits into broader compliance

KYC is not just a box-ticking exercise. It forms the foundation of broader AML, counter-terrorist financing, and sanction compliance frameworks. Incomplete or outdated documents can raise red flags with many banks, regulators, or counterparties – and may impact the company’s ability to move forward with transactions or partnerships. 

Delays in retrieving key documents can result in:

  • Slower client or vendor onboarding
  • Hold ups in account openings or investment approvals
  • Bottlenecks during an audit or transaction
  • Regulatory exposure if documentation can’t be provided on time

This becomes especially challenging when dealing with unfamiliar jurisdictions, language barriers, or outdated registry systems.

Industries with higher exposure to financial crime – such as fintech, investment management and cross border real estate – face even greater examinations during KYC reviews. In these sectors, a missing or outdated document may not only delay, but also lead to amplified regulatory interest or reputational damage etc. 

 Where Compliance Teams Need Support 

It is key to streamline the document retrieval process by coordinating directly with registries around the world to obtain the official records your team needs. 

Expert insights are critical for confirming which official records satisfy regulatory requirements and for identifying which KYC documents have been verified and approved for compliance purposes. Some organizations work with their compliance teams to verify, while others opt for personalized document legalization and authentication services.

Certified, apostilled, or authenticated documents help ensure records are properly formatted and meet jurisdictional requirements. This often includes locating officer and shareholder records for verification purposes and deliver everything in a format that meets internal compliance standards.

From onboarding a cross-border partner to preparing an AML audit, having accurate and timely documentation is essential for meeting regulatory obligations and avoiding delays across jurisdictions. 

This content is provided for informational purposes only and should not be considered, or relied upon, as legal advice. 

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