Corporate Client Service Specialist, Tallahassee FL

Summary

Cogency Global is a leader in corporate compliance is seeking a Client Service Specialist to work with our clients at Corporations, Law Firms, Lending Institutions or Small Businesses to provide legal and compliance services. Primary objectives include managing a dynamic workflow in an efficient manner, providing sustained operational excellence, meeting company goals and providing exceptional customer service.

Responsibilities

• Provide our clients an immediate and effective response as a team to facilitate clients daily requests.
• Support the department daily workflow through Microsoft Teams and provide collaboration with other departments and follow up until completion of tasks. – It is all about teamwork, and communication!
• Able to adapt, learn and teach Cogency Global Proprietary applications.
• Working with public offices and outside vendors on the client’s behalf to coordinate services needed for financial and legal transactions.
• Review and support legal transactions – loan transactions and merger acquisitions.
• Develop, retain and growth of client relationships in different industries such as law firms, banks, and Fortune 500 companies.
• Research and creation of jurisdictional resources for Cogency Global as needed.

Requirements

• Excellent customer service skills.
• Proficient with Small Office Equipment, Adobe PDF and ability to edit PDFs, Microsoft Office Suite – preferably Excel, Word, Outlook and Teams.
• Highly organized with the ability to be detail-oriented with great written and verbal communication skills.
• Be a team player, creative and quick learner.
• Must be able to prioritize and multi-task effectively, work to high standards of quality and meet deadlines.
• BA degree/ associate degree.

Additional Information

Job Type: Full-time; non-exempt Hours: 10:00 a.m. – 6:00 p.m. Salary Range: $38k – $42k