Legalization Associate

Are you looking for a company committed to integrity, fairness, and fun? Are you in search of a corporate culture that fosters career development and values work-life balance? Would you like to be a part of a fantastic, growing team? If you answered yes to these questions, then we have a position you should apply for!

Responsibilites

• Communicating with clients directly and providing excellent customer service.
• Responding promptly to client questions and concerns via phone and email.
• Provide timely email responses within a 15 minute time frame.
• Serve as a direct point of contact with clients – processing orders, resolving any issues, request for assistance.
• Processing client orders; including apostilles, authentications, and document retrieval.
• Guiding clients through the process of working with state and local public offices.
• Working with public offices and commercial agents on the client’s behalf. Coordinating with internal and external contacts on order fulfillment.
• Multi-tasking effectively while maintaining superior attention to detail.
• Other duties as assigned.

Requirements

• Excellent customer-service skills.
• Ability to multitask effectively in a fast-paced environment. Detail-oriented.
• Proficiency in typing and Microsoft Office programs, especially Outlook. Great written and verbal communication.
• Bachelor’s degree or related experience with legal or corporate legal services transactions.
• Team player with a positive attitude and friendly demeanor.
• Ability to walk to various secretary of state buildings and embassies daily for delivery and pick-up of documents.

Additional Information

Job Type: Hybrid, M-F Hours: 9:00 a.m. – 5:00 p.m. Salary: $38K