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Registered Agent Specialist – Invoices Team – Tumwater, WA

Cogency Global is seeking a Registered Agent Specialist to join us at our Tumwater office.

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Summary

We are currently looking for a candidate with prior customer service experience who will enjoy the support, camaraderie and satisfaction that comes from working with a family-oriented, professional company. Applicants should have well-developed computer skills, show a strong proficiency in verbal and written communication, be organized and detail oriented.

Responsibilities

  • You will be responsible for sending statutory representation renewal invoices
  • You will handling client deactivations and filing of agent resignations for clients
  • You will be in direct contact with clients –resolving any issues dealing with their registered agent renewal invoice
  • Ability to respond promptly to client questions and concerns

Requirements

  • Excellent customer service skills, and strong computer/research skills including proficiency with MS Word, Excel and Outlook software
  • Excellent organizational skills and be detail-oriented, with excellent written and verbal communication skills.
  • Must be able to multi-task effectively, work to high standards of quality and meet deadlines
  • The ability to work independently and function as part of a team.

Additional Information

Job Type: Full-time Non-Exempt; M-F Hours: 9 a.m – 5 p.m. Salary: $43k

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If you’re a reliable professional who’s driven to find modern business solutions and make real connections with people, apply now.

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