Registered Agent Specialist – Invoices Team – Tumwater, WA
Cogency Global is seeking a Registered Agent Specialist to join us at our Tumwater office.
Summary
We are currently looking for a candidate with prior customer service experience who will enjoy the support, camaraderie and satisfaction that comes from working with a family-oriented, professional company. Applicants should have well-developed computer skills, show a strong proficiency in verbal and written communication, be organized and detail oriented.
Responsibilities
- You will be responsible for sending statutory representation renewal invoices
- You will handling client deactivations and filing of agent resignations for clients
- You will be in direct contact with clients –resolving any issues dealing with their registered agent renewal invoice
- Ability to respond promptly to client questions and concerns
Requirements
- Excellent customer service skills, and strong computer/research skills including proficiency with MS Word, Excel and Outlook software
- Excellent organizational skills and be detail-oriented, with excellent written and verbal communication skills.
- Must be able to multi-task effectively, work to high standards of quality and meet deadlines
- The ability to work independently and function as part of a team.
Additional Information
Job Type: Full-time Non-Exempt; M-F Hours: 9 a.m – 5 p.m. Salary: $43k
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