Service of Process Analyst I

Responsibilites

• Participate in training and ongoing development to build knowledge of Service of Process operations.
• Research and verify information using internal systems and external resources.
• Respond promptly and professionally to client and internal inquiries by email and phone.
• Manage multiple priorities while maintaining accuracy, quality, and established turnaround expectations.
• Learn and utilize multiple systems and workflows to complete assigned responsibilities.
• Work collaboratively with team members while also developing the ability to work independently.
• Follow established procedures while recognizing and communicating questions or potential issues.
• Provide exceptional customer service and contribute to a positive team environment.
• Participate in training and ongoing development to build knowledge of Service of Process operations.

Additional Information

Job Type: In-Office, M-F Hours: 9:00 a.m. – 5:00 p.m.