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EMPLOYMENT

INTEGRITY, FAIRNESS & FUN

PJ Day

Together we are building a successful company with a demonstrated commitment to Integrity, Fairness and Fun in an environment safe for all. With offices across the U.S., London, Singapore and Hong Kong, our rapidly-growing company is home to nearly 300 talented professionals who are passionate about creating perfectly-timed solutions. It’s not always simple, but mastering business challenges around the world is how we’ve become such a big part of our clients’ success. We work hard to be the responsive team they rely on. From providing unparalleled service, to being thought leaders who create some of the industry’s most innovative products, Cogency Global is a company you can be proud to work for. 

Growth is a big part of our mission, and we realize that in order to expand our global capabilities and locations, we must provide our team with the tools they need to evolve and face new challenges. Not only do we equip our employees with ongoing training and emerging technology, but our unique company culture fosters creativity and builds the foundation for success. Our commitment to integrity, fairness and fun makes us the kind of company where people stick around, often for their entire careers.

Together, we live our Core Values:

Integrity: Doing the right thing even when no one will know and walking the talk.
Fairness: We have an open-door policy with access to all including the CEO at any time in a friendly & collaborative environment.
Fun: We believe in a fun work environment & have many team events that support the ‘fun’ culture.
Safe for All: we are committed to diversity and inclusion. Through year-round company updates, activities and training programs, we encourage our work family to learn from and support each other while celebrating what makes each of us unique. 
No Lay off Strategy: We believe loyalty must go first from management to staff and we are proud of this strategy. 

...and to further support our staff, we offer:

CG Staff

  • Competitive salaries.
  • Relaxed and casual dress code for summer months & Fridays.
  • Educational assistance program for all of our eligible staff members.
  • An organization that gives back to society. – We offer paid community service days to all our eligible staff members and NYC Headquarters participates in a number of charity drives throughout the year.
  • Continuous learning is encouraged through our Quarterly New Hire Seminars & Knowledge Sharing sessions.
  • Global opportunities.
  • 401k up to 5% price match, access to FSA, Pre-Tax Transit benefit.
  • 80% covered Medical, Dental & Vision Insurance.
  • Woman-friendly workplace with a management team that’s more than 50% female.
  • Location and schedule flexibility for many positions.
  • Growth-oriented company with honest and straightforward policies.
  • Expanding technology-based opportunities with a growing emphasis on data and analytics.

If you’re a reliable professional who’s driven to find modern business solutions and make real connections with people, explore opportunities to join our team below.

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We are currently looking to fill the following position(S):

Client Service Specialists
Sales
Tech

To apply send an email to: careers@cogencyglobal.com. **Please include the position title and city in the subject line.**    

 

Account Executive - Lending - Atlanta, GA

Summary

Cogency Global is growing and excited to announce we are recruiting for an Account Executive – Lending (Field AE. This person will join the Eastern team and will report to our Regional Sales Director. This Account Executive will initiate new client relationships, as well as maintain and expand existing client accounts in our Eastern region territory. To be successful, the AE will develop a deep knowledge of our transactional product lines, along with a general knowledge of our due diligence services. Cogency’s Financial Account Executives are physically active in the field and build long-lasting buyer relationships via face-to-face sales efforts, so flexibility to travel will be required.

Responsibilities

  • Develop and execute a strategic sales plan to target lenders and financial institutions, including banks, credit unions, and mortgage companies.
  • Experience with SBA lending is a plus
  • Maximize revenue growth by achieving & exceeding sales quotas
  • Generate and follow up on leads, researching and qualifying prospective customers and buyers
  • Strategically schedule in-person meetings and travel within your territory
  • Utilize CRM software to track sales activities, manage leads, and generate accurate sales forecasts and reports for management
  • Provide online and in-person product demonstrations
  • Participate in trade shows, seminars and other sales and marketing led events
  • Provide clear and effective written proposals for current and prospective customers
  • Develop and coordinate budgetary needs with your Regional Sales Director

Important Factors

  • Curious, Courageous & Coachable
  • Proven track record of success & career advancement
  • You can articulate why you’ve had success
  • Strong understanding of the lending industry, including mortgage lending, consumer lending, commercial lending, SBA lending and loan origination processes
  • Strong written, verbal and presentation skills
  • Strong computer skills, including proficiency with Microsoft Word, Excel, and PowerPoint, as well as Salesforce or a similar CRM
  • Willingness to travel as needed to meet with clients and attend industry events and conferences

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m.

 

County Fulfillment Client Service Specialist - Rolla, MO

Summary

We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented.

Responsibilities

  • You will be in direct contact with clients– processing orders, resolving any issues, request for assistance.
  • Data entry of client information, electronic filing, and retrieval of documents.
  • Ability to respond promptly to client questions and concerns.
  • Receive inbound and make outbound customer calls and government agency calls.
  • Research various online county and state agency databases
  • Performing due diligence online search requests, involving Secured Transactions, liens, litigation and/or bankruptcies for corporate and individual targets.
  • Guiding clients through the process of working with state and local public offices
  • Working with public offices and commercial agents on the client's behalf
  • Create and deliver various types of reports.
  • Reviewing legal documentation –attention to detail is a must.
  • Directly responsible to organize the workflow to meet deadlines and demands.

Requirements

  • Able to multi-task effectively
  • Excellent customer service skills
  • Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
  • Team player
  • Great written and verbal communication
  • Bachelor’s degree
  • A strong preference will be shown to any applicants who might have a history of working secured transactions or researching public records.

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m. Salary Range: $35k - $38k

 

Registered Agent Specialist - DOver, DE

Summary

We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented.

Responsibilities

  • You will be in direct contact with clients– processing orders, resolving any issues, request for assistance.
  •  Data entry of client information.
  •  Updating client information to ensure all client information is reflected timely and accurately in our database.
  •  Ability to respond promptly to client questions and concerns.
  • Receive inbound and make outbound customer calls and government agency calls.
  • Research various online county and state agency databases
  • Create and deliver various types of reports
  • Reviewing legal documentation –attention to detail is a must.
  • Directly responsible to organize the workflow to meet deadlines and demands.

Requirements

  • Multi-tasking effectively
  • Excellent customer service skills
  • Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
  • Team player
  • Great written and verbal communication

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m. Salary $40K - 42K

 

Client Service Specialist - Los Angeles, CA 

Summary

Are you looking for a company committed to integrity, fairness, and fun? Are you in search of a corporate culture that fosters career development and values work-life balance? Would you like to be a part of a fantastic, growing Los Angeles team? If you answered yes to these questions, then we have a position you should apply for!

We are a nationwide corporate service/registered agent provider and have an excellent opportunity for a professional with administrative and/or legal experience.

Responsibilities

The candidate will provide customer service for our law firm and entity clients. This will include, reviewing documents, entering and processing requests, performing research and answering questions, updating company records and providing order results to clients on a short turnaround. You will utilize proprietary processing software, obtain documents or arrange for their filing, report results and add related charges to the order.

Requirements

Successful candidate must have excellent keyboard skills and good knowledge of Microsoft Office products. A bachelors' degree or 2+ years of related experience in an office involved with legal or corporate legal services transactions is required. The ideal candidate must have a genuine interest in the legal field and be eager to learn. Excellent customer service skills, and strong computer and research skills are required. The candidate should be well organized and detail-oriented, with excellent written and verbal communication skills. You must be able to multi-task effectively, work to high standards of quality and be a team player.

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m. 

 

Fulfillment Specialist - Dallas TX

Summary

Cogency Global is a leader in corporate compliance is seeking a Client Service Specialist to work with our clients at Corporations, Law Firms, Lending Institutions or Small Businesses to provide legal and compliance services. Primary objectives include managing a dynamic workflow in an efficient manner, providing sustained operational excellence, meeting company goals and providing exceptional customer service.

Responsibilities

  • You will be in direct contact with clients –processing orders, resolving any issues, requests for assistance
  • Driving multiple days a week to the Secretary of State.
  • Ability to respond promptly to client questions and concerns
  • Helping clients to use Cogency's proprietary applications (training provided)
  • Guiding clients through the process of working with state and local public offices
  • Working with public offices and commercial agents on the client's behalf
  • Reviewing legal documentation –attention to detail is a must.
  • Multi-tasking effectively
  • Excellent customer service skills
  • Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
  • Team player
  • Great written and verbal communication
  • Bachelor’s degree / Certified Paralegal
  • Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs)

Requirements

  • Excellent customer service skills, and strong computer/research skills including proficiency with MS Word, Excel and Outlook software
  • Excellent organizational skills and be detail-oriented, with excellent written and verbal communication skills.
  • Must be able to multi-task effectively, work to high standards of quality and meet deadlines.
  • The ability to work independently and function as part of a team
  • BA degree

Additional Information

Job Type: Full time; M-F Hours: 9:00 a.m. - 5:00 p.m.  Salary Range: $40k - $45k

 

Client Service Specialist - St. Paul, mN

Summary

We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie, and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication, be organized, and be detail-oriented.

Responsibilities

  • Greeting and assisting all incoming delivery personnel.
  • Receiving inbound calls and making customer calls.
  • Processing and distributing all mail and Service of Process.
  • Driving to the SOS office daily, to deliver documents.
  • Directly contacting internal and external clients – processing orders, resolving any issues, providing excellent customer service.
  • Reviewing legal documentation with great attention to detail.
  • Guiding clients through the process of working with state and local public offices
  • Retrieving documents from various online state agency databases.
  • Working with public offices and commercial agents on the client's behalf.
  • Navigating quickly between multiple databases quickly and accurately.

Requirements

  • Energetic self-starter who thrives in a fast-paced, team-oriented environment.
  • The ability to multitask with a strong attention to detail and accuracy.
  • Demonstrated ability to manage multiple projects simultaneously.
  • Strong prioritization and time management skills, as well as problem solving skills.
  • Ability to work independently with a minimum amount of oversight.
  • Strong computer skills with the ability to integrate information from multiple sources quickly and accurately.
  • Excellent verbal and written communication skills.
  • Excellent customer service skills.
  • Proficient in Microsoft Office programs (especially Word, Excel and Outlook software).

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m. Salary Range: $42k - $45k

 

Client Service Specialist - Tallahassee, FL

Summary

Cogency Global is a leader in corporate compliance is seeking a Client Service Specialist to work with our clients at Corporations, Law Firms, Lending Institutions or Small Businesses to provide legal and compliance services. Primary objectives include managing a dynamic workflow in an efficient manner, providing sustained operational excellence, meeting company goals and providing exceptional customer service.

Responsibilities

  • Maintaining direct contact with our legal clients – processing orders, resolving any issues, communicating results.
  • Carefully reviewing legal documentation – attention to detail is a must!
  • Daily travel to the State department to drop off and pick up documentation
  • Effectively multi-tasking a variety of tasks, projects and responsibilities.
  • Additional ad-hoc projects as assigned by management.

Requirements

  • Excellent customer service skills, and strong computer/research skills including proficiency with MS Word, Excel and Outlook software
  • Excellent organizational skills and be detail-oriented, with excellent written and verbal communication skills - transmitting information both courteously and correctly is paramount.
  • Must be able to multi-task effectively, work to high standards of quality and meet deadlines
  • The ability to work independently and function as part of a team.
  • Bachelor's degree or equivalent is required
  • Prior legal-exposure or Secured Transaction and Corporate knowledge, industry experience and customer service experience is preferred.

Additional Information

Job Type: Full-time; M-F Hours: 10:00 a.m. - 6:00 p.m. Salary Range: $38k - $42k

 

Fulfillment Specialist - Tumwater, WA

Summary

Are you looking for a company committed to integrity, fairness, and fun? Are you in search of a corporate culture that fosters career development and values work-life balance? Would you like to be a part of a fantastic, growing team? If you answered yes to these questions, then we have a position you should apply for!

Cogency Global is a leader in corporate compliance is seeking a Client Service Specialist to work with our clients at Corporations, Law Firms, Lending Institutions or Small Businesses to provide legal and compliance services. Primary objectives include managing a dynamic workflow in an efficient manner, providing sustained operational excellence, meeting companygoals and providing exceptional customer service.

Responsibilities

  • You will be in direct contact with clients –processing orders, resolving any issues, request for assistance
  • Ability to respond promptly to client questions and concerns
  • Helping clients to use Cogency's proprietary applications (training provided)
  • Guiding clients through the process of working with state and local public offices
  • Working with public offices and commercial agents on the client's behalf
  • Reviewing legal documentation –attention to detail is a must.
  • Multi-tasking effectively
  • Excellent customer service skills
  • Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
  • Team player
  • Great written and verbal communication
  • Bachelor’s degree / Certified Paralegal
  • Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs)

Requirements

  • Excellent customer service skills, and strong computer/research skills including proficiency with MS Word, Excel and Outlook software
  • Excellent organizational skills and be detail-oriented, with excellent written and verbal communication skills.
  • Must be able to multi-task effectively, work to high standards of quality and meet deadlines.
  • The ability to work independently and function as part of a team
  • BA degree

Additional Information

Job Type: Full time; M-F Hours: 9:00 a.m. - 5:00 p.m.  Salary Range: $38k - $40k

 

Service of Process Analyst I - Sacramento, CA

Summary

Cogency Global is seeking professionals with prior legal, paralegal, or business experience to join our growing litigation management team as a Service of Process Analyst in either Delaware or California. Applicants should have well-developed computer skills, show a strong proficiency in verbal and written communication, and be organized and detail oriented. A strong preference will be shown to applicants who have legal industry experience or a work history providing support services for business entities.

If you are a reliable professional who is driven to find modern business solutions and make real connections with people, we invite you to explore this opportunity to join the Cogency Global team.

Responsibilities

  • Analyzing/reviewing legal documents.
     
  • Ability to respond promptly to email and phone calls.
     
  • Attention to detail.
     
  • Work collaboratively as well as independently.
     
  • Multi-tasking effectively and accurately.
     
  • Excellent customer service skills.
     
  • Proficient in Microsoft Office Suite (especially Word, Excel & Outlook).
     
  • Team player & commitment to company culture.
     
  •  Strong written and verbal communication skills.

Requirements

  • Excellent customer service skills, and strong computer/research skills including proficiency with MS Word, Excel and Outlook software
     
  • Excellent organizational skills and be detail-oriented, with excellent written and verbal communication skills.
     
  • Must be able to multi-task effectively, work to high standards of quality and meet deadlines
     
  • The ability to work independently and function as part of a team.
     
  • BA degree

Additional Information

Job Type: Full time; M-F Hours: 9:00 a.m. - 5:00 p.m.

 

Nonprofit Client Service Specialist - Washington D.c. and New York, NY

Summary

Join our dynamic team and make a meaningful impact by supporting multiple nonprofit organizations across the country. As a Nonprofit Client Service Specialist, you will play a crucial role in ensuring compliance with charitable registration requirements, reviewing financial documents, and facilitating effective communication with clients.

Responsibilities

  • Manage charitable registrations and renewals for 35-40 nonprofit organizations
     
  • Provide superior customer service, primarily via email and phone interactions
     
  • Ensure timely and accurate completion of state charitable registration filings, adhering to guidelines and performance standards.
     
  • Assist with the development and implementation of workflow improvements.

Requirements

  • MUST have strong computer and research skills including proficiency with Word, Excel and Outlook software are required. Adobe knowledge is a plus.
     
  • Highly organized, acute attention to detail specifically for reviewing financials, prepping, and filing legal documents
     
  • Ability to conduct thorough and accurate research through contact with government agencies
     
  • Excellent customer service skills, both written and verbal, with professional email and phone etiquette.
     
  • Effective multitasking and prioritization in a rapidly evolving environment.
     
  • Commitment to delivering a high standard of work quality.
     
  • Ability to work collaboratively as a positive team member.
     
  • Bachelor’s degree
     
  • Minimum of 2 years of previous office, record-keeping, or data entry experience required.
     
  • Some experience with compliance filings (either in charitable or corporate compliance) preferred, but not required
     
  • Corporate transactional experience is a plus
     
  • Accounting/CPA knowledge is a plus

     

Additional Information

Job Type: Full time; M-F Hours: 9:30 a.m. - 5:30 p.m. or 10:00 a.m. – 6:00 p.m.

 

Client Service Associate - Indianapolis, IN

Summary

We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented.

Responsibilities

  • Greeting and assisting all incoming delivery personnel.
  • Receiving inbound calls and making customer calls.
  • Processing and distributing all mail and Service of Process.
  • Driving to the SOS office daily, to deliver documents.
  • Directly contacting internal and external clients – processing orders, resolving any issues, providing excellent customer service.
  • Reviewing legal documentation with great attention to detail.
  • Guiding clients through the process of working with state and local public offices
  • Retrieving documents from various online state agency databases.
  • Working with public offices and commercial agents on the client's behalf.
  • Navigating between multiple databases quickly and accurately.

Requirements

  • Energetic self-starter who thrives in a fast-paced, team-oriented environment.
  • The ability to multitask with a strong attention to detail and accuracy.
  • Demonstrated ability to manage multiple projects simultaneously.
  • Strong prioritization and time management skills, as well as problem solving skills.
  • Ability to work independently with a minimum amount of oversight.
  • Strong computer skills with the ability to integrate information from multiple sources quickly and accurately.
  • Excellent verbal and written communication skills.
  • Excellent customer service skills.
  • Proficient in Microsoft Office programs (especially Word, Excel and Outlook software).

Additional Information

Job Type: Full time; M-F Hours: 9:00 a.m. - 5:00 p.m.

 

Client Service Specialist - Des Moines, IA

Summary

We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented.

Responsibilities

  • Greeting and assisting all incoming delivery personnel.
  • Receiving inbound calls and making customer calls.
  • Processing and distributing all mail and Service of Process.
  • Driving to the SOS office daily, to deliver documents.
  • Directly contacting internal and external clients – processing orders, resolving any issues, providing excellent customer service.
  • Reviewing legal documentation with great attention to detail.
  • Guiding clients through the process of working with state and local public offices
  • Retrieving documents from various online state agency databases.
  • Working with public offices and commercial agents on the client's behalf.
  • Navigating between multiple databases quickly and accurately.

Requirements

  • Energetic self-starter who thrives in a fast-paced, team-oriented environment.
  • The ability to multitask with a strong attention to detail and accuracy.
  • Demonstrated ability to manage multiple projects simultaneously.
  • Strong prioritization and time management skills, as well as problem solving skills.
  • Ability to work independently with a minimum amount of oversight.
  • Strong computer skills with the ability to integrate information from multiple sources quickly and accurately.
  • Excellent verbal and written communication skills.
  • Excellent customer service skills.
  • Proficient in Microsoft Office programs (especially Word, Excel and Outlook software).

Additional Information

Job Type: Full time; M-F Hours: 9:00 a.m. - 5:00 p.m.

 

Client Service Specialist - Springfield, IL

Summary

Are you looking for a company committed to integrity, fairness, and fun? Are you in search of a corporate culture that fosters career development and values work-life balance? Would you like to be a part of a fantastic, growing team? If you answered yes to these questions, then we have a position you should apply for!

Responsibilities

  • You will be in direct contact with internal clients –processing orders, resolving any issues, request for assistance. The position involves Internal communication and the researchers do not contact the end user/customer. Direct Accesses communication is with the CSS’sonly.
  • Perform due diligence online search requests, involving Secured transactions, liens, litigation and/or bankruptcies for corporate and individual names
  • Ability to respond promptly to internal client questions and concerns
  • Helping clients to use Cogency's proprietary applications (training provided)
  • Working with public offices and commercial agents on the client's behalf
  • Reviewing legal documentation –attention to detail is a must.
  • Multi-tasking effectively
  • Excellent customer service skills
  • Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
  • Team player equally capable of working independently
  • Great written and verbal communication
  • Associates or bachelor’s degree or equivalent training, education and experience preferred.
  • Prior secured transaction knowledge is preferred (Other duties may be assigned to meet business needs)

Requirements

  • Excellent customer service skills, and strong computer/research skills including proficiency with MS Word, Excel and Outlook software
  • Excellent organizational skills and be detail-oriented, with excellent written and verbal communication skills.
  • Must be able to multi-task effectively, work to high standards of quality and meet deadlines
  • The ability to work independently and function as part of a team.
  • BA degree

Additional Information

Job Type: Full time - Non-Exempt; M-F Hours: 9:00 a.m. - 5:00 p.m.

 

County Fulfillment Client Service Specialist - Springfield, IL

Summary

We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented.

Responsibilities

  • You will be in direct contact with clients– processing orders, resolving any issues, request for assistance.
  • Data entry of client information, electronic filing, and retrieval of documents.
  • Ability to respond promptly to client questions and concerns.
  • Receive inbound and make outbound customer calls and government agency calls.
  • Research various online county and state agency databases
  • Performing due diligence online search requests, involving Secured Transactions, liens, litigation and/or bankruptcies for corporate and individual targets.
  • Guiding clients through the process of working with state and local public offices
  • Working with public offices and commercial agents on the client's behalf
  • Create and deliver various types of reports.
  • Reviewing legal documentation –attention to detail is a must.
  • Directly responsible to organize the workflow to meet deadlines and demands.

Requirements

  • Able to multi-task effectively
  • Excellent customer service skills
  • Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
  • Team player
  • Great written and verbal communication
  • Bachelor’s degree
  • A strong preference will be shown to any applicants who might have a history of working secured transactions or researching public records.

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m.

 

Client Service Specialist - Dover, DE

Summary

We are currently looking for a candidate with prior customer service experience who will enjoy the support, camaraderie and satisfaction that comes from working with a family-oriented, professional company. Applicants should have well-developed computer skills, show a strong proficiency in verbal and written communication, be organized and detail oriented. A strong preference will be shown to any applicants who might have paralegal experience or a history of working with corporate and secured transactions or researching public records.

Responsibilities

  • You will be in direct contact with clients– processing orders, resolving any issues, request for assistance
  • Ability to respond promptly to client questions and concerns
  • Helping clients to use Cogency Global’s proprietary applications (training provided)
  • Guiding clients through the process of working with state and local public offices
  • Working with public offices and commercial agents on the client's behalf
  • Reviewing legal documentation –attention to detail is a must.
  • Multi-tasking effectively

Requirements

  • Excellent customer service skills
  • Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
  • Team player
  • Great written and verbal communication
  • Bachelor’s degree / Certified Paralegal
  • Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs)

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m. or  10:00 a.m. - 6:00 p.m.

 

Client Service Specialist - Albany, NY

Summary

We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented.

Responsibilities

  • You will be in direct contact with clients– processing orders, resolving any issues, request for assistance
  • Ability to respond promptly to client questions and concerns
  • Helping clients to use Cogency Global’s proprietary applications (training provided)
  • Guiding clients through the process of working with state and local public offices
  • Working with public offices and commercial agents on the client's behalf
  • Reviewing legal documentation –attention to detail is a must.
  • Multi-tasking effectively

Requirements

  • Excellent customer service skills
  • Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
  • Team player
  • Great written and verbal communication
  • Bachelor’s degree
  • Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs)

Additional Information

Job Type: Full-time; M-F Hours: 9:30 a.m. - 5:30 p.m.

 

 

Application Developer - Brooklyn Center, MN

Summary

Are you looking for a challenging and exciting career? Are you interested in working for a company where integrity, fairness, and fun are the norms? We are expanding one of our Scum teams and if you answered yes to the above, then we have an outstanding opportunity for you.

This is a unique opportunity to be a part of a successful and growing business with an excellent work-life balance and congenial atmosphere. We also provide a comprehensive training program to our newest team members that allows them to learn at a steady pace in an environment that encourages asking questions, requesting assistance, and maintaining positive and open communication with each other.

Responsibilities

Deliver technical excellence by building high quality solutions that strive to amaze customers and users. Find new ways to solve problems by staying curious about new technologies.

Be a team player by seeking to understand and ask questions when things aren’t clear. Build trust with teammates by being vulnerable, non-judgmental, and providing help proactively. Move solutions forward by coming prepared with solutions to problems and taking the initiative.

Continuously improve as an individual as well as a teammate, by having a growth mindset, and seeking innovation and creativity. You will prioritize continuous learning and knowledge sharing. Strive to be a better teammate by investing in your colleagues’ success and providing them with honest feedback.

By the end of your first month, you will be expected to have developed a deep understanding of your team’s core products, participated in your team scrum ceremonies, and started completing tasks on your team’s backlog.

By 60 days, you will be able to lead team events. Have a firm grasp of the database and application relationships. Built rapport with Scrum Master, Manager, and teammates. Be able to handle moderately complex tasks with minimal pairing.

After your first three months as an Application Developer at Cogency, we expect you’ll have developed a solid understanding of all our services and products (not just your team’s). You will have started to take advantage of research and development time to fill knowledge gaps.

Requirements

  • Communication: Ability to collaborate effectively with development teams.
  • Teamwork: Ability to work effectively within a development team and collaborate across departments.
  • Problem-solving: Strong analytical and problem-solving skills to identify, troubleshoot, and resolve complex technical issues.
  • Agile Knowledge: Familiar with Scrum principles, practices, and ceremonies.
  • Continuous Learning: Passion for staying current with the latest advancements, development tools, and emerging technologies.
  • 4-year degree in Computer Science or related major or equivalent experience
  • Full-stack development experience, encompassing proficiency in both front-end technologies (Angular, ASP, HTML, CSS, JavaScript) and back-end C# development alongside an understanding of MS SQL Server.
  • Familiar with Azure DevOps, Visual Studio, and Git
  • General understanding of Scrum methodology

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m.; Salary: $65k-$85k

 

Scrum Master - Brooklyn Center, MN

Summary

Ready to level up your Scrum Master skills and empower both Product Owner and Developer greatness? Join our collaborative team where open communication and enabled decision-making are the norm. As a Scrum Master at Cogency Global, you will play a key role in driving our next initiative. This is a unique opportunity to be a part of a successful and growing business with an excellent work-life balance and congenial atmosphere. We also provide a comprehensive training program to our newest team members that allows them to learn at a steady pace in an environment that encourages asking questions, requesting assistance, and maintaining positive and open communication with each other.

Responsibilities

  • Build a high-performing development team by being the catalyst for tangible results and guiding the team to achieve ambitious yet achievable goals. Through focused Scrum ceremonies and continuous improvement coaching, you'll empower them with clear communication, collaboration, and problem-solving skills.
  • Empower the Product Owner for success by facilitating collaborative discussions and guiding the team toward achieving focused sprint goals, along with promoting teamwork during planning sessions and roadmap discussions.
  • Elevate agility through transformative coaching that cultivates Focus, Openness, Respect, Courage, and Commitment values across all levels.
  • Foster a collaborative and safe environment through open communication, respect, and shared ownership. Guiding the team towards collaborative problem-solving, where everyone feels valued and heard.

By the end of your first month, you will be expected to have developed a deep understanding of your team’s core products, be able to identify and remove impediments to the team’s progress, have led your team through a complete sprint cycle, and have completed comprehensive 1:1 meetings with team members to foster engagement and identify individual needs and communication styles.

By 60 days, you’ll be equipped and able to manage conflict resolution and facilitated discussions, implement a data-drive approach to track team improvement metrics, drive continuous improvement initiatives through focused retrospective activities, and work with your team to update their working together agreement.

After your first three months as a Scrum Master at Cogency, we expect you’ll have developed a solid understanding of all our services and products (not just your team’s) and have worked with your team to identify, implement, and measure improvement opportunities.

Requirements

  • 4-year college degree or relevant professional experience
  • Scrum Alliance Certified Scrum Master (CSM) certificate
  • Minimum 2 years of experience in an Agile development environment
  • Proficient in MS Office
  • Agile Expertise: Proven understanding of Scrum principles, practices, and ceremonies.
  • Facilitation: Skilled at facilitating discussions and meetings.
  • Communication: Excellent written and verbal communication skills.
  • Coaching: Ability to coach and mentor individual team members and the team.
  • Problem-solving: Adept at identifying and resolving roadblocks and impediments.
  • Organizational skills: Proficient in time management, organization, and prioritization.
  • Conflict Resolution: Able to facilitate healthy conflict resolution and promote collaboration.
  • Sprint Management: Skilled at using tools like Azure DevOps or Jira

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m.; Salary: $85k-$105k (based on experience) 

 

 

 

Large Law Firm Account Executive - Columbus, OH

Summary

Cogency Global is growing and excited to announce we are recruiting for a Large Law Firm Account Executive (Field AE) that will be located within the region, preferably within commuting distance to a major metropolitan airport in Ohio or Indiana.  This person will join the East Coast team and will report to our Regional Sales Director. This Account Executive will initiate new client relationships, as well as maintain and expand existing client accounts in our OH, IN, MI, WV, and KY territory. To be successful, the AE will develop a deep knowledge of our transactional product lines, along with a general knowledge of our agency and compliance product lines. Cogency’s Large Law AEs are physically active in the field and build long-lasting buyer relationships via face-to-face sales efforts, so flexibility to travel will be required.

Responsibilities

  • Establish, maintain, and expand new and existing law firm relationships within your assigned law firm territory
  • Maximize revenue growth by achieving & exceeding sales quotas
  • Generate and follow up on leads, researching and qualifying prospective customers and buyers
  • Strategically schedule in-person meetings and travel within your territory
  • Provide online and in-person product demonstrations
  • Keep Salesforce up to date on a weekly basis with pipeline and activity data, and supply management with oral and written reports on activities and customers when requested
  • Participate in trade shows, seminars and other sales and marketing led events
  • Provide clear and effective written proposals for current and prospective customers
  • Develop and coordinate budgetary needs with your Regional Sales Director

Requirements

  • Curious, Courageous & Coachable.
  • Proven track record of success & career advancement
  • You can articulate why you’ve had success
  • Demonstrated ability to balance the identification and development of new client relationships with the nurturing and expansion of existing client relationships. (this is a hunter/farmer role)
  • Minimum 5 years field sales experience within legal and/or financial industry (selling services)
  • Prefer experience within the Legal Services industry (not required)
  • Strong written, verbal and presentation skills
  • Strong computer skills, including proficiency with Microsoft Word, Excel, and PowerPoint, as well as Salesforce or a similar CRM

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m.  Salary Range: $80k + Commission

 

Large Law Firm Account Executive - Pacific Northwest Region - Sacramento, CA 

Summary

Cogency Global is growing and excited to announce we are recruiting for a Large Law Firm Account Executive (Field AE) that will be located within the Pacific Northwest region, preferably within a commuting distance to our Sacramento office.  This person will join the Center West team and will report to our Regional Sales Director in Chicago, IL. This Account Executive will initiate new client relationships, as well as maintain and expand existing client accounts in our Pacific Northwest territory which includes Alaska, Northern California, Oregon, Washington.  To be successful, the AE will develop a deep knowledge of our transactional product lines, along with a general knowledge of our agency and compliance product lines. Cogency’s Large Law AEs are physically active in the field and build long-lasting buyer relationships via face-to-face sales efforts, so flexibility to travel will be required.

Responsibilities

  • Establish, maintain, and expand new and existing law firm relationships within your assigned law firm territory
  • Maximize revenue growth by achieving & exceeding sales quotas
  • Generate and follow up on leads, researching and qualifying prospective customers and buyers
  • Strategically schedule in-person meetings and travel within your territory
  • Provide online and in-person product demonstrations
  • Keep Salesforce up to date on a weekly basis with pipeline and activity data, and supply management with oral and written reports on activities and customers when requested
  • Participate in trade shows, seminars and other sales and marketing led events
  • Provide clear and effective written proposals for current and prospective customers
  • Develop and coordinate budgetary needs with your Regional Sales Director

Requirements

  • Curious, Courageous & Coachable.
  • Proven track record of success & career advancement
  • You can articulate why you’ve had success
  • Demonstrated ability to balance the identification and development of new client relationships with the nurturing and expansion of existing client relationships. (this is a hunter/farmer role)
  • Minimum 3 years field sales experience within legal and/or financial industry (selling services)
  • Prefer experience within the Legal Services industry (not required)
  • Strong written, verbal and presentation skills
  • Strong computer skills, including proficiency with Microsoft Word, Excel, and PowerPoint, as well as Salesforce or a similar CRM

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m.  Salary Range: $75k - $90k + Commission

 

Entity Account Executive - Denver, Co

Summary

This is an exciting time to join Cogency Global.  Come be a part of a highly established, revered, and profitable international service company

As one of 16 Entity Account Executives in North America, you will join the CenterWest team and will report directly to our CenterWest Entity Regional Sales Director in Denver, CO.  The Entity AE will initiate new client relationships, as well as maintain and expand existing client accounts in our CenterWest Region.  To be successful, the Entity AE will develop a deep knowledge of our agency and compliance product lines, along with a general knowledge of our transactional product lines.

Responsibilities

  • Establish, maintain, and expand new and existing entity clients within your assigned territory/sector
  • Maximize revenue growth by achieving & exceeding sales quotas
  • Generate and follow up on leads, researching and qualifying prospective customers and buyers (a true hunter mentality)
  • Strategically schedule in-person meetings and travel within your territory/sector
  • Provide online and in-person product demonstrations
  • Keep Salesforce up to date on a weekly basis with pipeline and activity data, and supply management with oral and written reports on activities and customers when requested
  • Participate in trade shows, seminars and other sales and marketing led events
  • Provide clear and effective written proposals for current and prospective customers
  • Develop and coordinate budgetary needs with your Regional Sales Director

Requirements

  • A Curious, Courageous and Coachable mindset.  
  • A proven track record of successfully meeting and exceeding sales objectives
  • Ability to effectively prospect and qualify leads while performing needed assessments, engaging technical resources as required
  • Utilize solution-selling and value-selling techniques to effectively guide the sales process to close
  • Upsell and leverage business from new and established customer relationships
  • Resolve client issues in a timely and thorough manner; escalates issues to manager as appropriate
  • Remain informed of service line, competition and industry trends that may impact client business activities
  • A demonstrated ability to balance the identification and development of new client relationships with the nurturing and expansion of existing client relationships.
  • Minimum 3 years of sales experience to Entities (SMB, Mid-Market and/or Enterprise)
  • Prefer experience within the Legal Services industry (not required)
  • Strong written, verbal and presentation skills with a consultative professional business acumen
  • Must be detail oriented, organized, ethical, responsible, and self-motivated
  • Strong computer skills, including proficiency with Microsoft Word, Excel, and PowerPoint, as well as Salesforce or a similar CRM
  • Strong interpersonal skills: ability to rapidly develop and cultivate relationships with peers, partners, and key influencers. Be confident and assertive, but with a fun, friendly and collaborative approach.

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m.  Base Salary: $75k + Commission

 

Large Law Firm Account Executive - Denver, Co

Summary

Cogency Global is growing and excited to announce we are recruiting for a Large Law Firm Account Executive (Field AE) that will be located within the region, preferably within a commuting distance to our Denver, CO office. This person will join the Center West team and will report to our Regional Sales Director in Chicago, IL. This Account Executive will initiate new client relationships, as well as maintain and expand existing client accounts in our Mountain territory which encompasses 11 states. To be successful, the AE will develop a deep knowledge of our transactional product lines, along with a general knowledge of our agency and compliance product lines. Cogency’s Large Law AEs are physically active in the field and build long-lasting buyer relationships via face-to-face sales efforts, so flexibility to travel will be required.

Responsibilities

  • Establish, maintain, and expand new and existing law firm relationships within your assigned law firm territory
  • Maximize revenue growth by achieving & exceeding sales quotas
  • Generate and follow up on leads, researching and qualifying prospective customers and buyers
  • Strategically schedule in-person meetings and travel within your territory
  • Provide online and in-person product demonstrations
  • Keep Salesforce up to date on a weekly basis with pipeline and activity data, and supply management with oral and written reports on activities and customers when requested
  • Participate in trade shows, seminars and other sales and marketing led events
  • Provide clear and effective written proposals for current and prospective customers
  • Develop and coordinate budgetary needs with your Regional Sales Director

Requirements

  • Curious, Courageous & Coachable.
  • Proven track record of success & career advancement
  • You can articulate why you’ve had success
  • Demonstrated ability to balance the identification and development of new client relationships with the nurturing and expansion of existing client relationships. (this is a hunter/farmer role)
  • Minimum 3 years field sales experience within legal and/or financial industry (selling services)
  • Prefer experience within the Legal Services industry (not required)
  • Strong written, verbal and presentation skills
  • Strong computer skills, including proficiency with Microsoft Word, Excel, and PowerPoint, as well as Salesforce or a similar CRM

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m.  Salary Range: $70k - $75k + Commission