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EMPLOYMENT

Integrity, Fairness & Fun

PJ Day

With offices across the U.S., in London and Hong Kong, our rapidly-growing company is home to nearly 300 talented professionals who are passionate about creating perfectly-timed solutions. It’s not always simple, but mastering business challenges around the world is how we’ve become such a big part of our clients’ success. We work hard to be the responsive team they rely on. From providing unparalleled service, to being thought leaders who create some of the industry’s most innovative products, COGENCY GLOBAL is a company you can be proud to work for. 

Growth is a big part of our mission, and we realize that in order to expand our global capabilities and locations, we must provide our team with the tools they need to evolve and face new challenges. Not only do we equip our employees with ongoing training and emerging technology, but our unique company culture fosters creativity and builds the foundation for success. Our commitment to integrity, fairness and fun makes us the kind of company where people stick around, often for their entire careers.

Together, we live our Core Values:

Integrity: Doing the right thing even when no one will know and walking the talk.
Fairness: We have an open-door policy with access to all including the CEO at any time in a friendly & collaborative environment.
Fun: We believe in a fun work environment & have many team events that support the ‘fun’ culture.
No Lay off policy: We believe loyalty must go first from management to staff and we are proud of this unique policy.

...and to further support our staff, we offer:

  • 35-hour work week.
  • Competitive salaries.
  • Relaxed and casual dress code for summer months & Fridays.
  • Educational assistance program for all of our eligible staff members.
  • An organization that gives back to society. – We offer paid community service days to all our eligible staff members and NYC Headquarters participates in a number of charity drives throughout the year.
  • Continuous learning is encouraged through our Quarterly New Hire Seminars & Knowledge Sharing sessions.
  • Global opportunities.
  • A commitment to diversity & inclusion.
  • 401k up to 4% price match, access to FSA, Pre-Tax Transit benefit.
  • 75% covered Medical Insurance & 50% covered Dental & Vision insurance.
  • Woman-friendly workplace with a management team that’s more than 50% female.
  • Location and schedule flexibility for many positions.
  • Growth-oriented company with honest and straightforward policies.
  • Expanding technology-based opportunities with a growing emphasis on data and analytics.

If you’re a reliable professional who’s driven to find modern business solutions and make real connections with people, explore opportunities to join our team below.

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We are currently looking to fill the following position(S):

 

Compliance Administrative Assistant- Albany, NY

Summary

We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented.

Responsibilities

  • You will be in direct contact with clients– processing orders, resolving any billing issues, and responding to requests for assistance
  • Ability to respond promptly to client questions and concerns
  • Working with public offices and commercial agents on the client's behalf
  • Reviewing legal documentation –attention to detail is a must.
  • Multi-tasking effectively
  • Excellent customer service skills
  • Proficient in Microsoft Office programs (especially Excel, Word and Outlook software)
  • Team player
  • Great written and verbal communication
  • Bachelor’s degree
  • Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs)

Additional Information

Job Type: Full-time; M-F; Hours: 9:30 am to 5:30 pm

 

Client Service Specialist- Charlotte, nc

Summary

We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented.

Responsibilities

  • You will be in direct contact with clients– processing orders, resolving any issues, request for assistance
  • Ability to respond promptly to client questions and concerns
  • Helping clients to use COGENCY GLOBAL’s proprietary applications (training provided)
  • Guiding clients through the process of working with state and local public offices
  • Working with public offices and commercial agents on the client's behalf
  • Reviewing legal documentation –attention to detail is a must.
  • Multi-tasking effectively
  • Excellent customer service skills
  • Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
  • Team player
  • Great written and verbal communication
  • Bachelor’s degree
  • Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs)

Additional Information

Job Type: Full-time; M-F; Hours: 9 am-5 pm


Corporate Client Service Specialist- NY, NY

Responsibilities

  • retrieving and filing documents domestically
  • interacting directly with clients and agents by phone and email
  • researching various online state agency databases
  • preparing, reviewing and submitting legal documents to various state agencies
  • creating and delivering various types of MS Excel/PDF charts and reports
  • document editing & proofreading
  • additional ad hoc projects as determined by your supervisor

Corporate transactional experience preferred but not required. BA degree, excellent customer service skills, and strong computer/research skills including proficiency with MS Word, Excel and Outlook software are required. The ideal candidate should be well organized and detail-oriented, with excellent written and verbal communication skills. Must be able to multi-task effectively, work to high standards of quality and be a team player.

Additional Information

Job Type: Full-time Hours: 10 am to 6 pm. As part of our commitment to provide superior service to our clients during the busy season, the successful incumbent will work one day per week from 12:00 PM – 8:00 PM during the month of December.

 

aUTHENTICATION/ LEGALIZATION SPECIALIST - ny, ny

Summary

This is an entry-level position (not for JDs or Attorneys). We are a nationwide corporate service/registered agent provider seeking an entry-level or college student/graduate with excellent customer service skills, and strong computer and research skills including proficiency with Word, Excel and Outlook software.

The ideal candidate should be well organized and detail-oriented, with excellent written and verbal communication skills. Must be able to multi-task effectively, work to high standards of quality, and be a team player.

Responsibilities

  • Visiting various State Departments and Consulates to submit Legalization and Authentication order requests.
  • Understanding the processing policies and procedures for each State Department and Consulate
  • Responding to client email and mail inquiries regarding Legalization and Authentication services.
  • Assisting with the day-to-day administrative tasks, such as the corporate team mail distribution, FedEx preparation, answering client calls, etc.
  • Assisting the corporate team with the fulfillment of New York State Publications and other tasks as requested
  • Any additional duties as required or assigned
  • Please note that this position will entail up to 90% travel via NYC train and bus services
  • Enjoys being outdoors and is familiar with the NYC transit system.

Qualifications

  • Self-motivated and can work independently without a need for constant supervision.
  • An excellent record of dependability, flexibility, punctuality, and attention to detail.
  • Must have excellent skills in communication, interpersonal relations, and customer service.
  • Must have excellent computer skills and an ability to quickly learn new programs.
  • Can navigate a smart phone

Additional Information

Job Type: Full-time; M-F; Hours: 9:30 am to 5:30 pm

 

RECEPTIONIST – ADMINISTRATIVE ASSISTANT- Dover, DE

Summary

The receptionist shall serve as the face and voice of COGENCY GLOBAL. He/she will be the primary point of contact for clients, vendors, and visitors. Also, he/she will be accountable for the responsibilities/tasks as outlined below, along with any other duties as assigned.

The receptionist shall also be expected to model and possess these qualities and traits:

  • Take initiative in all tasks both administratively assigned and independently assigned
  • Be assertive and communicate effectively and be comfortable being assertive
  • Be constantly vigilant of how to improve organization and processes around the office
  • Possess the ability to multitask and prioritize many responsibilities and tasks
  • Must be comfortable making important decisions and ensure sound judgment when making such choices
  • Be flexible and adaptable and POSITIVE!
  • Be highly motivated and determined, a “go-getter”
  • Have the vision and ability to be creative

Responsibilities

This list will serve as an evolving outline for tasks and daily management for the receptionist.

  1. Social Events Planning-
    1. Help to create positive morale and a place of community of inclusiveness-
      1. Assisting with annual outing,
      2. Assisting with Christmas party
      3. Assisting with food days
  2. State Runs-(occasional runs but may be asked at any given time)
    1. Take things to state to drop off
    2. Bring back any mail in our box
    3. Obtain state seals and paper when needed
  3. Resignations-
    1. Stat Rep-Resigning as registered agent in assigned states
  4. Administrative Duties-
    1. Primary point of contact for Vendors-
      1. Landlord-maintenance, issues, questions, etc.
      2. Excel Business- Maintain copier/printers, keep track of supplies, serve as point person for all meetings with Excel
      3. Postage Machine-Pitney is our leaser, but I have recently cut the middle man and went straight to Oak Systems they will contact Pitney on our behalf if they can’t answer.
          1. Pitney is the lease contact
          2. Oak Systems- all questions will be fielded here along with supply orders.
      4. Lawn Company
      5. Waste and Recycling
    2. General Maintenance-
      1. Keeping track of maintenance for the building
          1. Scheduling
          2. Keep in contact with landlord for the above and let staff know
      2. Keeping track of maintenance and service for appliances
          1. Warranties
          2. Services
      3. Scheduling for all above maintenance
  5. Staples Office Supplies—
    1. Supplies including but not limited to envelopes, Oak Systems, FedEx, UPS, USPS- more involved with budgeting and balancing this budget, feedback on budget for the next year
    2. Taking inventory and placing orders
    3. Buy supplies within budget and keep track of this budget
  6. Approving Invoices- (See list above)
    1. Will forward to correct department for payment
      1. Vendors
      2. General Maintenance
      3. Staples and Supply Orders
  7. Budget-
    1. Involved in planning for yearly budget for Dover Office
    2. Keep track of budget for office supplies, invoices, and other scheduled events as needed.
  8. FedEx, UPS, USPS aka Regular Mail-
    1. Sort all incoming mail, UPS, and FedEx
    2. Sign for certified mail
    3. VERY IMPORTANT: Notify SOP of arriving all mail and packages. Or notify specific party or CSR of mail and packages.
    4. Meter all outgoing mail in timely fashion using the postage machine
  9. SOP-
    1. Receiving and logging all SOPs that are served-Rejected/Accepted
      1. Maintain the SOP log
      2. Notify SOP team when received or rejected
    2. Utilizing SOP team when needed or have questions
    3. Working in new DCIS to look up entities by name to see if we are agent
  10. Phones-
    1. Answer phone professionally and with cheery greeting
    2. Direct client, vendors, employees in other offices to appropriate department or party
    3. Provide positive and helpful answers to questions that needn’t be forwarded onto another party to best ability
  11. Assisting with Annual Tax Notices
    1. Sorting into envelopes
  12. Greeting visitors
  13. Other duties as assigned

Additional Information 

Job Type: Full-time; M-F; Hours: 9:00 am to 5:00 pm

 

Scrum Team Member - .NET Software Developer - mINNEAPOLIS, MN

Summary

The primary responsibility of this position is to design, develop, enhance, and implement .NET software systems that support our primary functions as a registered agent and service company. As a developer, you will work with up to 4 other developers and testers. Experience working within a Scrum framework is a plus.  As a member of a smaller development group at a stable, growing company, you will have an opportunity to prove yourself and make a noticeable impact on the organization.

Characteristics

  • Professional
  • Fun-loving
  • A strong problem solver
  • A quick learner
  • Innovative
  • Able to work problems through to completion
  • Curious and motivated to continuously improve
  • A good communicator
  • Willing to disagree with your team and engage in productive debate
  • Facilitative - lead and demonstrate value-add principles to the team and others

Qualifications

  • Software design and analysis
  • UX and UI design
  • Scrum and Agile principles
  • C#
  • Angular 2+, Typescript, rxjs, nodejs, npm
  • Javascript, HTML, CSS, jQuery, etc.
  • VS Code, Visual Studio 2017+, Chrome Developer Tools
  • MS SQL Server - Relational database creation, maintenance, and usage
  • git - source control, peer code review, and pull requests
  • Unit testing - MS Test, Moq, Jest/Jasmine
  • Web application and web service development (ASP.NET Web API, MVC)
  • JSON, XML standards and usage
  • Window 10, Windows Server, IIS
  • Window application development (WinForms)
  • MS Team Foundation Server 2017 or newer
  • MS Office 2013 or newer
  • A B.S. in Computer Science or related field is required
  • 2+ years of experience

Additional Information

Very little travel is required 

 

CLIENT SERVICE SPECIALIST- ALBANY, NY

Summary

We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented.

Our NO LAYOFF policy, commitment to integrity, fairness and fun and strong financial performance make us an ideal alternative to the traditional “all business” organization. For consideration, please send us your resume and salary requirements.

Responsibilities

  • You will be in direct contact with clients– processing orders, resolving any issues, request for assistance
  • Ability to respond promptly to client questions and concerns
  • Helping clients to use COGENCY GLOBAL’s proprietary applications (training provided)
  • Guiding clients through the process of working with state and local public offices
  • Working with public offices and commercial agents on the client's behalf
  • Reviewing legal documentation –attention to detail is a must.
  • Multi-tasking effectively
  • Excellent customer service skills
  • Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
  • Team player
  • Great written and verbal communication
  • Bachelor’s degree
  • Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs)

Additional Information

Job Type: Full Time, M-F; Hours: 9:30 AM – 5:30 PM