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EMPLOYMENT

Integrity, Fairness & Fun

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With offices across the U.S., in London and Hong Kong, our rapidly-growing company is home to nearly 300 talented professionals who are passionate about creating perfectly-timed solutions. It’s not always simple, but mastering business challenges around the world is how we’ve become such a big part of our clients’ success. We work hard to be the responsive team they rely on. From providing unparalleled service, to being thought leaders who create some of the industry’s most innovative products, COGENCY GLOBAL is a company you can be proud to work for. 

Growth is a big part of our mission, and we realize that in order to expand our global capabilities and locations, we must provide our team with the tools they need to evolve and face new challenges. Not only do we equip our employees with ongoing training and emerging technology, but our unique company culture fosters creativity and builds the foundation for success. Our commitment to integrity, fairness and fun makes us the kind of company where people stick around, often for their entire careers.

The COGENCY GLOBAL advantage:

  • No-Layoff Policy.
  • Competitive salaries.
  • Comprehensive benefits (medical, dental, 401k and life insurance).
  • Paid time off for charitable work and community service.
  • Culture of learning with ongoing training.
  • Global opportunities.
  • Healthy company culture of inclusion and respect.
  • Woman-friendly workplace with a management team that’s more than 50% female.
  • Location and schedule flexibility for many positions.
  • Growth-oriented company with honest and straightforward policies.
  • Expanding technology-based opportunities with a growing emphasis on data and analytics.

If you’re a reliable professional who’s driven to find modern business solutions and make real connections with people, explore opportunities to join our team below.

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We are currently looking to fill the following position(S):

 

TALENT ACQUISITION ASSOCIATE – NEW YORK, NY

Summary

At COGENCY GLOBAL INC., the Talent Acquisition Associate assists in the full recruitment life-cycle and works closely with our Talent Acquisition Specialist and regional operations managers across the United States to attract and select the best talent to complement our teams. The ideal candidate will help us grow our brand, successfully promote the company to have a strong online presence and be an ambassador for our value-driven culture.

Responsibilities

  • Full-cycle recruiting, including screening resumes, prescreening selected applicants via phone, scheduling, interviewing and on-boarding.
  • Constructing, proofreading, editing and posting ads to our various Job Board Partners.
  • Configuring and administering applicant assessments.
  • Guiding our applicants through their interview process with us and ensuring any questions or concerns are addressed swiftly, professionally and appropriately.
  • Establishing a clear line of communication with managers and our operations team when providing them with recruitment assistance.
  • Liaising with various departments when assisting with their recruitment.
  • Assisting in the implementation of organizational systems (software and hardware) when needed.
  • Performing various clerical duties as needed, such as filing, shredding, organizing and answering calls directed to you.
  • Expertly handling confidential/sensitive information.
  • Assisting in any office-engagement events and being a strong part of our company culture.
  • Other duties as assigned.

Requirements

  • Bachelor’s degree.
  • 1 – 2 years of experience in HR/Recruitment.
  • Superior organizational, interpersonal, and communication skills.
  • Ability to work 9:00 a.m. to 5:00 p.m. (with training hours from 10:30 a.m. to 6:30 p.m.).

Additional Information

Compensation based on experience related to the position.

TO APPLY: Please submit your resume to careers@cogencyglobal.com.
Please be sure to include a phone number in your resume.
 
 
 
ADMINISTRATIVE ASSISTANT – SACRAMENTO, CA

Summary

We are looking for a service-oriented professional to provide administrative support for our Sacramento team.

Responsibilities

  • Delivering documents to the California Secretary of State.
  • Developing a working and beneficial relationship with the SOS staff.
  • Organizing and distributing work to client service staff.
  • Receiving service of process from in-person process servers.
  • Processing mail on behalf of COGENCY GLOBAL clients.
  • Answering phones.
  • Other duties as assigned.

Requirements

  • Associate degree or 2+ years of related office experience involving customer service.
  • Experience with legal or corporate legal service transactions is preferred.
  • Excellent keyboard skills and good knowledge of Microsoft Office products.
  • Organizational skills and attention to detail.
  • Excellent written and verbal communication.
  • Ability to multitask, work to high standards of quality and be a team player.

Additional Information

Compensation based on experience related to the position.

TO APPLY: Please submit your resume to careers@cogencyglobal.com.
Please be sure to include a phone number in your resume.
 
 
 
ADMINISTRATIVE ASSISTANT/RECEPTIONIST – New York, NY

Summary

COGENCY GLOBAL is looking for a professional to join our NYC team. The primary functions of this position are providing general support to the HR Department, assisting in various ad hoc projects, answering calls and emails, performing clerical work, and covering the reception desk.

Responsibilities

  • Monitoring phone switchboard.
  • Reviewing and distributing incoming faxes.
  • Greeting and assisting visitors and messengers.
  • Keeping a log of all incoming packages via messengers.
  • Maintaining a clean, organized and inviting area.
  • Working with FedEx, Eastern Connection (Albany Mail), and Lasership.
  • Preparing outgoing mail and packages.
  • Receiving, sorting and distributing incoming mail and packages.
  • Ordering supplies.
  • Supporting employee benefits administration.
  • Preparing certified mail envelopes/packages.
  • Assisting the HR department with filing.
  • Assisting the HR department with company events and celebrations.
  • Providing administrative support to the NYC staff.
  • Assisting the HR department in welcoming and on-boarding new hires.
  • Other duties as assigned.

Requirements

  • A four-year college degree.
  • At least one year of experience related to administrative/clerical support field.
  • Neat, professional demeanor and great personality.
  • Excellent organizational and time-management skills.
  • Effective communication.

Additional Information

Compensation based on experience related to the position.

TO APPLY: Please submit your resume to careers@cogencyglobal.com.
Please be sure to include a phone number in your resume.
 
 
 

PAYROLL SPECIALIST/BENEFITS ADMIN SUPPORT – NEW YORK, NY

Summary

We are looking for a Payroll Specialist to join our HR team. The ideal candidate will have 3-5 years’ experience processing payroll using ADP Workforce Now, assisting with implementations, and resolving payroll issues and questions. Prior experience with benefits administration a plus.

Responsibilities

  • Processing payroll information for up to 300 employees in a timely and accurate manner.
  • Verifying all payroll entries including deductions, earnings and changes.
  • Reviewing and reconciling payroll data and resolving any discrepancies.
  • Organizing and verifying all data for final payroll runs prior to processing year-end W-2s.
  • Making W-2 corrections as appropriate.
  • Working with operation managers and other employees to address inquiries, issues and procedures affecting payroll and HR.
  • Creating and running reports, as requested.
  • Staying up-to-date on all federal, state and local tax accounts.
  • Other duties as assigned.

Secondary responsibilities include:

  • Assisting with benefits administration.
  • Serving as a back-up to Benefits Administrator.
  • Responding to staff questions/inquiries related to benefits.

Requirements

  • Bachelor's degree.
  • 3 - 5 years of payroll specialist or analyst experience.
  • A high level of professionalism and a positive demeanor.
  • Ability to thrive in a growing, fast-paced team environment.
  • Proficiency in ADP platforms, specifically ADP Workforce Now.
  • Strong attention to detail.
  • Ability to maintain confidentiality.

The ideal candidate should be personable and enjoy having fun and working in a culture that embraces it! 

Additional Information

Compensation based on experience related to the position.

TO APPLY: Please submit your resume to careers@cogencyglobal.com.
Please be sure to include a phone number in your resume.
 
 
 
CLIENT SERVICE SPECIALIST – SACRAMENTO, CA

Summary

We are looking for an experienced Client Service Specialist to provide excellent corporate and UCC transactional services for a clientele of legal professionals and direct entity clients. Primary objectives include managing a dynamic workflow in an efficient manner, increasing client satisfaction, and meeting company and client expectations. The ideal candidate is skilled in corporate and UCC transactions. They have a strong customer-service orientation and are results-driven and focused.

Responsibilities

  • Processing orders, resolving issues and handling requests in corporate and UCC transactions.
  • Contacting clients daily via phone and email.
  • Responding promptly, professionally and courteously to client questions and concerns.
  • Maintaining a high standard of quality while consistently meeting tight deadlines.
  • Assisting clients with use of COGENCY GLOBAL proprietary applications (training provided).
  • Consulting with clients on the process of working with state and local public offices.
  • Working with public offices and commercial agents on the client's behalf in a professional and articulate manner.
  • Reviewing legal documentation.
  • Other duties as assigned.

Requirements

  • Bachelor’s degree or equivalent education/experience.
  • Ability to multitask effectively.
  • Excellent customer-service skills.
  • Attention to detail.
  • Previous exposure to sensitive, confidential and/or legal documents.
  • Proficiency in Microsoft Office programs.
  • Willingness to be a team player.
  • Exceptional written and verbal communication.
  • Prior industry knowledge and customer-service experience are preferred.

Additional Information

Compensation based on experience related to the position.

TO APPLY: Please submit your resume to careers@cogencyglobal.com.
Please be sure to include a phone number in your resume.
 
 
 

CLIENT SERVICE SPECIALIST – CHICAGO, IL

Summary

We are currently looking for a candidate with prior customer-service experience who will enjoy the support, camaraderie and satisfaction that come from working with a family-oriented, professional company. Applicants should have well-developed computer skills, show a strong proficiency in verbal and written communication, and be organized and detail oriented. A strong preference will be shown to any applicants who have experience with corporate and secured transactions, public-records research, or paralegal work.

Responsibilities

  • Communicating with clients directly.
  • Responding promptly to client questions and concerns.
  • Resolving any issues and assisting with requests.
  • Processing client orders.
  • Helping clients to use COGENCY GLOBAL’s proprietary applications (training provided).
  • Guiding clients through the process of working with state and local public offices.
  • Working with public offices and commercial agents on the client's behalf.
  • Reviewing legal documentation.
  • Other duties as assigned.

Requirements

  • Bachelor’s degree.
  • Excellent customer-service skills.
  • Ability to multitask effectively.
  • Proficiency in Microsoft Office programs, especially Word, Excel and Outlook.
  • Willingness to be a team player.
  • Great written and verbal communication.
  • Prior corporate knowledge and paralegal experience preferred.

Additional Information

Compensation based on experience related to the position.

TO APPLY: Please submit your resume to careers@cogencyglobal.com.
Please be sure to include a phone number in your resume.
 
 
 

PROCESS AGENT & INTERNATIONAL SERVICES SPECIALIST – NEW YORK, NY

Summary

We are currently seeking a qualified candidate to join our Process Agent/International Services team. The team works with attorneys and major firms around the world supporting cross-border transactions with global document retrieval, company formation, lien-searching services and provision of agents for service of process, primarily in the US, UK and Hong Kong.

Responsibilities

  • Receiving and responding to client inquiries and requests.
  • Entering and processing orders.
  • Reviewing legal documents, drafting appointment agreements and managing a follow-up system.
  • Completing orders including invoicing, post-completion tasks and collections activities.
  • Supporting research into jurisdictional requirements related to COGENCY GLOBAL's suite of services.
  • Working on all aspects of implementation of various corporate structures used by domestic and foreign clients.
  • Collaborating as part of a virtual team with our UK and Hong Kong offices to provide superior service to our clients.
  • Other duties as assigned.
Requirements
  • Juris Doctor or equivalent law degree from outside the US, or bachelor’s degree with a minimum 3 years’ related experience.
  • Strong computer and research skills.
  • Advanced proficiency in Word, Excel and Outlook.
  • Excellent drafting and negotiating abilities.
  • Exceptional customer-service skills.
  • Ability to build relationships effectively.
  • Willingness to multitask and to work both independently and within a team environment.
  • Corporate transactional experience preferred.
  • Bilingualism a plus.

Additional Information

Compensation based on experience related to the position.

No relocation assistance is provided for this position. Visa sponsorship is not available for this position.

TO APPLY: Please submit your resume to careers@cogencyglobal.com.
Please be sure to include a phone number in your resume.
 
 
 

CLIENT SERVICE SPECIALIST – ALBANY, NY

Summary

We are looking for a candidate with prior corporate and customer-service knowledge to join our team and experience the support, camaraderie and satisfaction that come from working with a family-oriented professional company. Applicants should have well-developed computer skills, show a strong proficiency in verbal and written communication, and be organized and detail oriented.

Responsibilities

  • Communicating with clients directly.
  • Responding promptly to client questions and concerns.
  • Resolving any issues and assisting with requests.
  • Processing client orders.
  • Helping clients to use COGENCY GLOBAL’s proprietary applications (training provided).
  • Guiding clients through the process of working with state and local public offices.
  • Working with public offices and commercial agents on the client's behalf.
  • Reviewing legal documentation.
  • Other duties as assigned.

Requirements

  • Bachelor’s degree.
  • Excellent customer-service skills.
  • Ability to multitask effectively.
  • Proficiency in Microsoft Office programs, especially Word, Excel and Outlook.
  • Willingness to be a team player.
  • Great written and verbal communication.
  • Prior corporate knowledge and paralegal experience preferred.

Additional Information

Compensation based on experience related to the position.

TO APPLY: Please submit your resume to careers@cogencyglobal.com.
Please be sure to include a phone number in your resume.
 
 
 

QUALITY CONTROL SPECIALIST – DOVER, DE

Summary

We are seeking a candidate to work with our Statutory Representation, Operations and Compliance teams to provide independent, objective audits, which help to maintain the integrity of our records database.

Responsibilities

  • Performing daily audits of jurisdictions to find discrepancies between state data and COGENCY GLOBAL’s records.
  • Completing weekly compliance audits to ensure filing status of annual report and status of our compliance clients.
  • Deleting any duplicate accounts in OPUS.
  • Examining service of process to verify that all SOP received by our agents were logged and processed in RADS.
  • Auditing OPS to ensure standardization of workflows and processes.
  • Other duties as assigned.

Requirements

  • Excellent written and verbal communication.
  • Proficiency with Excel – Candidate should be able to create and manipulate data using various types of charts/reports.
  • Organizational skills.
  • Knack for problem-solving and attention to detail.
  • Ability to multitask and prioritize.
  • Some college preferred.

Additional Information

Compensation based on experience related to the position.

TO APPLY: Please submit your resume to careers@cogencyglobal.com.
Please be sure to include a phone number in your resume.
 
 
 

INTERNAL SUPPORT SPECIALIST – SACRAMENTO, CA

Summary

We are seeking a professional with administrative and/or legal experience. The candidate will provide clerical support for service of process received electronically, and will support corporate and UCC transactional work generated from offices outside of California. The ideal candidate will have a genuine interest in the legal field and be eager to learn.

Responsibilities

  • Reviewing service of process for compliance and acceptability.
  • Preparing transmittals.
  • Updating company records in an electronic index.
  • Sending transmittals and documents to clients in a timely manner.
  • Utilizing proprietary processing software.
  • Obtaining documents and/or arranging for their filing.
  • Reporting results to the appropriate branch and adding California-related charges to orders.
  • Other duties as assigned.

Requirements

  • Bachelor’s degree or 2+ years of related experience in an office involved with legal or corporate legal-services transactions.
  • Excellent keyboard skills and good understanding of Microsoft Office products.
  • Excellent customer service skills and strong computer and research skills.
  • Organizational skills and attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to multitask effectively, work to high standards of quality and be a team player.

Additional Information

Compensation based on experience related to the position.

TO APPLY: Please submit your resume to ITcareers@cogencyglobal.com.
Please be sure to include a phone number in your resume.
 
 
 

SENIOR USER SUPPORT SPECIALIST – SPRINGFIELD, IL

Summary

We are looking for a Senior Helpdesk User Support Specialist with experience. The Senior User Support Specialist is responsible for daily ticket handling, acting as a Level 2 resource, and, at times, assisting the System Admins, with a focus on endpoint management. This technical, operations-centered role is critical to the IS team. Our newest User Support team member will also assist in developing IS solutions to improve cost and efficiencies.

Responsibilities

  • Performing daily ticket-handling from user IS issues, reviewing system and application event logs, verifying proper scheduling, and completing automated tasks.
  • Driving endpoint management related tasks to completion.
  • Installing, configuring, operating, and maintaining PC Workstations, including operating systems, software, and supporting applications.
  • Providing Windows deployment services.
  • Monitoring PC performance and events.
  • Maintaining appropriate updates of all ticket activity and end-user correspondence.
  • Staying current with developments in new technologies and platforms.
  • Becoming familiar with internally created applications and Ops team processes.
  • Acting as a level 2 technical support resource for junior team members.
  • Other duties as assigned.

Requirements

  • Associate degree in computer science, information systems, business administration or related technical field; or equivalent work experience.
  • 5 or more years working in IT and business/industry.
  • Experience working in an active directory environment.
  • Experience with Microsoft Windows 10/7 platforms.
  • Ability to support email, Group Policy management, file servers, etc.
  • Knowledge of current and emerging technologies.
  • Self-motivation with little requirement for oversight.
  • Solid oral and written communication skills.
  • Experience working with Office 365 preferred.
  • Microsoft, A+ certification (or equivalent) a plus.
  • Experience with configuring endpoint management solutions a plus.
  • Powershell Scripting background for automation a plus.

Additional Information

Compensation based on experience related to the position.

TO APPLY: Please submit your resume to ITcareers@cogencyglobal.com.
Please be sure to include a phone number in your resume.
 
 
 

SYSTEMS ADMINISTRATOR – SACRAMENTO, CA

Summary

We are looking for a system administrator with strong experience. The systems administrator is responsible for the day-to-day operations of system and network resources with a focus on server management. This technical, operations-centered role is a critical position of the IS team. Duties include the installation, configuration, operation and maintenance of the hardware and software elements of the server systems and sub-systems to support company business functions. The team member will also play a role in developing IT solutions to improve cost and efficiencies.

Responsibilities

  • Performing daily monitoring of server systems.
  • Reviewing system and application logs.
  • Verifying proper scheduling and completion of automated tasks.
  • Installing and configuring hardware, server operating systems and applications.
  • Completing ongoing performance tuning of the various server systems.
  • Generating appropriate documentation of system configurations.
  • Providing input in the planning and managing of IT product and service development.
  • Staying current with developments in new technologies and platforms.
  • Planning, implementing, directing and monitoring the integration of new technologies into the server systems as required.
  • Assisting with formulating IS policies, procedures, and performance-management processes and measures.
  • Performing other duties as directed.
  • Other duties as assigned.

Requirements

  • Bachelor’s degree in computer science, information systems, business administration or related technical field; or equivalent work experience.
  • 5 or more years working in IS and business/industry.
  • Project management skills, including the ability to effectively deploy resources and balance multiple projects.
  • Solid oral and written communication skills.
  • Microsoft Systems Administration certification (or equivalent).
  • Experience with Microsoft Windows Server platforms up to and including version 2016.
  • Experience with Virtualization Technologies HyperV/VMWare.
  • Experience with SAN architecture & administration (Equalogic, Compellent, Powervault).
  • Ability to support Exchange, SQL, Group Policy management, IDS, etc.
  • Knowledge of current and emerging technologies.
  • Vmware vCenter, VMM, MS Failover Cluster Manager Experience a plus.
  • Powershell Scripting background for automation a plus.

Additional Information

Compensation based on experience related to the position.

TO APPLY: Please submit your resume to ITcareers@cogencyglobal.com.
Please be sure to include a phone number in your resume.