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EMPLOYMENT

Integrity, Fairness & Fun

PJ Day

Together we are building a successful company with a demonstrated commitment to Integrity, Fairness and Fun in an environment safe for all. With offices across the U.S., London, Singapore and Hong Kong, our rapidly-growing company is home to nearly 300 talented professionals who are passionate about creating perfectly-timed solutions. It’s not always simple, but mastering business challenges around the world is how we’ve become such a big part of our clients’ success. We work hard to be the responsive team they rely on. From providing unparalleled service, to being thought leaders who create some of the industry’s most innovative products, Cogency Global is a company you can be proud to work for. 

Growth is a big part of our mission, and we realize that in order to expand our global capabilities and locations, we must provide our team with the tools they need to evolve and face new challenges. Not only do we equip our employees with ongoing training and emerging technology, but our unique company culture fosters creativity and builds the foundation for success. Our commitment to integrity, fairness and fun makes us the kind of company where people stick around, often for their entire careers.

Together, we live our Core Values:

Integrity: Doing the right thing even when no one will know and walking the talk.
Fairness: We have an open-door policy with access to all including the CEO at any time in a friendly & collaborative environment.
Fun: We believe in a fun work environment & have many team events that support the ‘fun’ culture.
Safe for All: we are committed to diversity and inclusion. Through year-round company updates, activities and training programs, we encourage our work family to learn from and support each other while celebrating what makes each of us unique. 
No Lay off Strategy: We believe loyalty must go first from management to staff and we are proud of this strategy. 

...and to further support our staff, we offer:

  • Competitive salaries.
  • Relaxed and casual dress code for summer months & Fridays.
  • Educational assistance program for all of our eligible staff members.
  • An organization that gives back to society. – We offer paid community service days to all our eligible staff members and NYC Headquarters participates in a number of charity drives throughout the year.
  • Continuous learning is encouraged through our Quarterly New Hire Seminars & Knowledge Sharing sessions.
  • Global opportunities.
  • 401k up to 5% price match, access to FSA, Pre-Tax Transit benefit.
  • 75% covered Medical Insurance & 50% covered Dental & Vision insurance.
  • Woman-friendly workplace with a management team that’s more than 50% female.
  • Location and schedule flexibility for many positions.
  • Growth-oriented company with honest and straightforward policies.
  • Expanding technology-based opportunities with a growing emphasis on data and analytics.

If you’re a reliable professional who’s driven to find modern business solutions and make real connections with people, explore opportunities to join our team below.

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We are currently looking to fill the following position(S):

 

Administrative 
Accounting
Client Service Specialists
HUMAN RESOURCES
Legal
MARKETING
SALES
Tech

To apply send an email to: careers@cogencyglobal.com. **Please include the position title and city in the subject line.**     Pl

BRAND MANAGER - NEW YORK, NY 

Summary

The award-wining Marketing Team at Cogency Global is expanding and we are looking for a Brand Manager to lay the foundations for and shape the future of the Brand department. This person will be the guardian of the Cogency brand and will be responsible for: planning and executing a rebrand deployment, maintaining brand guidelines across the organization, formulating branding campaigns to increase name recognition and managing PR initiatives. The Brand Manager will report to the SVP of Global Marketing.

Responsibilities

  • Own the development, messaging and communication channels of the brand narrative
  • Manage brand deployment, implementation and maintenance
  • Formulate a plan for rebrand deployment across the organization and execute (e.g. updating marketing collateral, website, digital assets, events, etc.)
  • Once new brand guidelines have been implemented, continue to actively monitor to ensure adherence
  • Brand training: mentor internal staff on how to live and breathe brand at every customer touch point
  • Work with the Digital, Content and Events teams to increase Cogency's name recognition among target audiences by developing a robust brand communication strategy that includes event, content, social and paid campaigns
  • Develop and manage PR initiatives, including:
    • Press and influencer relationships
    • Press releases
    • Awards strategy
    • Customer advisory boards
  • Establish and maintain brand budgets
  • Update and enhance brand guidelines as necessary

Requirements 

  • Bachelor’s degree or higher, preferably in marketing, business, public relations, communications or a related field
  • 5+ years of brand management experience
  • Proven track record of planning and executing successful branding campaigns from start to finish across multiple media
  • Exceptional writing and verbal communication skills
  • Strategic thinker able to identify long-term opportunities and trends
  • Good knowledge of SEO and digital marketing best practices
  • Strong Microsoft Office skills
  • Adobe Suite (Photoshop, Illustrator, InDesign and Acrobat) skills are a plus
  • Comfort with CMS and marketing automation tools
  • Excellent interpersonal skills – interacts well with all levels of staff and management with a positive and enthusiastic attitude
  • Results-oriented with high expectations for quality, accuracy, attention to detail and overall excellence

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m. 

 

Digital Marketing Manager - New York, NY

Summary

The Cogency Global Marketing Team is expanding, and we are looking for a Digital Marketing Manager to aggressively expand our digital demand generation channels with particular focus on SEM, paid social and website conversion optimization. Does this sound like it’s up your alley? Take a look below to learn more!

Responsibilities

  • Paid Search, PPC management (Google Ads, Bing Ads):
    • Writing, editing and testing ads
    • Keyword/search term research and analysis
    • Optimizing landing page, bidding, targeting, dayparting, and segmenting strategies
    • Budget and ROAS management
    • Competitive analysis
    • Collecting and analyzing data from to improve campaign ROI
    • Piloting, testing and launching new ad formats
  • Paid Social
    • Launching and managing social campaigns across LinkedIn and Facebook
    • Managing and planning budget
    • Setting strategy and pivoting based on campaign metrics to hit KPIs
  • Analysis
    • Using various platforms, such as Google Data Studio, Google Analytics and Salesforce/Pardot to analyze and regularly report on campaign performance and results
    • Making real time adjustments to campaigns based on data and competitive analysis
    • Writing weekly digests of campaign performance and quarterly detailed reports to share with Marketing Team and The Board
  • Owning the website and relationship with external web agency to ensure that pages, forms, CTAs and other elements are routinely optimized for high quality conversions
  • Leading the charge in mar-tech discovery, management and optimization for the Marketing team
  • Researching the latest developments in digital marketing and suggesting new ideas to improve strategy and ROI

Requirements 

  • A Bachelor's degree
  • 3+ years experience in paid search and digital/growth/performance marketing
  • Demonstrated mastery of Google Ads, Bing Ads, Paid Social, Google Analytics and Data Studio or other data visualization tool
  • Strong CMS, CRM and marketing automation experience (ideally Pardot and Salesforce)
  • Microsoft Office skills and especially Excel are a must
  • Excellent organizational, reporting and analytical skills
  • Innovative, curious and eager to learn
  • Proactive, takes initiative in identifying opportunities / issues and recommends actions
  • Outstanding verbal and written communication skills
  • A team player with superb interpersonal skills
  • Basic coding skills are a plus

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m. 

 

Graphic Designer - New York, NY

Summary

The Cogency Global Marketing Team is expanding, and we are looking to add a Graphic Designer to our team to shape Cogency’s unique visual brand identity across digital and print mediums including website, email, social, collateral, ads, direct mail and event banners. Reporting to the SVP of Global Marketing, the Graphic Designer will work with all functions in the Marketing team (Brand, Digital and Events) to evolve Cogency’s brand aesthetic. Does this sound like it’s up your alley? Take a look below to learn more!

Responsibilities

  • Designing original concepts, imagery, layouts and typography for:
    • Infographics
    • Print marketing collateral
    • Email
    • Whitepapers, case studies, newsletters and ebooks
    • Social
    • Event banners
    • Presentations
    • Blog
    • Website and landing pages
    • Ads
  • Develop unique aesthetic and direction for Cogency Global that promotes organizational branding objectives
  • Curate and maintain photo, image, animation and video library. Videography and video editing skills are a plus
  • Solve problems with innovative visual strategy and communication

Requirements

  • Bachelor’s degree in graphic design or related field
  • 2-3 years of experience in graphic or visual design
  • Exceptional design and project management skills with an ability to deliver top quality work in a deadline driven environment. Please provide a portfolio of past work with digital and print examples.
  • Experience in Adobe Creative Suite and other design software
  • UI, web design and coding skills (HTML, CSS and Javascript) are ideal  
  • Proficiency with CMS and marketing automation tools (HubSpot/Pardot), along with knowledge of digital marketing best practices
  • Excellent creative and critical thinking skills.
  • Strong Microsoft Office skills
  • Superior written, verbal and interpersonal skills – interacts well with all levels of staff and management with a positive and enthusiastic attitude
  • Results-oriented with high expectations for quality, accuracy, attention to detail and overall excellence

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m. 

 

Compliance administrative assistant - Albany, NY

Summary

We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented.

Responsibilities

  • You will be in direct contact with clients– processing orders, resolving any billing issues, and responding to requests for assistance
  • Ability to respond promptly to client questions and concerns
  • Working with public offices and commercial agents on the client's behalf
  • Reviewing legal documentation –attention to detail is a must.
  • Multi-tasking effectively

Requirements

  • Excellent customer service skills
  • Proficient in Microsoft Office programs (especially Excel, Word and Outlook software)
  • Team player
  • Great written and verbal communication
  • Bachelor’s degree
  • Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs)

Additional Information

Job Type: Full-time; M-F Hours: 9:30 a.m. - 5:30 p.m.

 

Collections Specialist - Dover, DE

Summary

The collections specialist position is accountable for collecting the maximum amount of overdue funds from customers, which may include a variety of collection methods and the use of outside collection services.

Responsibilities

  • Collection calls and/or correspondence in a fast-paced goal-oriented collections department
  • Responsible for monitoring and maintaining assigned accounts
  • Accountable for reducing delinquency for assigned accounts
  • Provide customer service regarding collection issues
  • Process customer refunds and review account adjustments, including resolving client discrepancies and short payments
  • Enlist the efforts of sales and senior management when necessary to accelerate the collection process
  • Perform other assigned tasks and duties necessary to support the Accounts Receivable Department

Essential Functions

  • Monthly reporting to direct supervisor
  • High volume communication (verbal/written) to assigned delinquent customers
  • Reconcile customer disputes as they pertain to payment of outstanding balances that are due
  • Provide excellent & considerate customer service
  • Work independently, manage multiple priorities and work well under pressure
  • Participate in team planning meetings
  • Meet defined department goals and activity metrics

Requirements

  • 3-5 years high volume corporate collections experience
  • Strong Microsoft Office Knowledge (Excel, Word)
  • Strong Verbal and Writing skills
  • Knowledge of Billing and Collections procedures
  • Accounts Receivable knowledge/experience a plus
  • Strong attention to detail, goal oriented
  • Experience with Great Plains a plus
  • Commitment to excellent customer service

Additional Information

Job Type: Full-time Hours: 10:00 a.m. - 6:00 p.m.

 

Accounts Payable Specialist - new york, ny

Summary:

Are you looking for a company committed to integrity, fairness, and fun? Are you in search of a corporate culture that fosters career development and values work-life balance? Would you like to be a part of a fantastic, growing accounting team? If you answered yes to these questions, then we have a position you should apply for!

The Accounts Payable Specialist manages all activities of the accounts payable function. The role ensures timely payments of vendor invoices within a fast-paced, high growth environment.

Responsibilities:

  • Manages the full cycle of accounts payable and disbursement process. Obtain approvals and ensure they are completed accurately and efficiently
  • Perform reconciliations of vendor statements, as needed
  • Ensures employer identification numbers or social security numbers have been collected from all vendors
  • Monitor and research stale dated checks and unclaimed properties
  • Handles all vendor correspondence via phone or email.
  • Ensures proper maintenance, filing, and storage of records
  • Performs other duties as required to support the Accounting Department

Requirements:

  • Understanding of both financial and operational controls
  • Excellent organizational, time management, and interpersonal skills
  • Clear and effective written and oral communication skills
  • Detail-oriented and ability to work with a high level of independence
  • Self-motivated and self-directed
  • Proven ability to multitask and consistently meet deadlines
  • Bachelor’s degree in accounting, finance, management, or a related field.
  • 3+ years of accounts payable experience
  • Extensive knowledge of accounting and management principles and accounts payable procedures.
  • Proficiency with computers, Great Plains a +
  • Strong analytical and problem-solving skills

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m.

 

Accounts Receivable Specialist - new york, ny

To provide financial, clerical, and administrative services to ensure efficient, timely and accurate payment of accounts 

Responsibilities:

  • Coding and posting of cash receipts.
  • Research and resolve payment discrepancies
  • Upload invoices to client’s invoicing platform
  • Maintain accounts receivable customer files and records
  • Respond to client internal and external inquiries
  • Assist with processing monthly statements
  • Work closely with collections team
  • Handle special client needs and/or ad hoc projects

Essential Functions:

  • Understanding of both financial and operational controls
  • Excellent organizational, time management, and interpersonal skills
  • Clear and effective written and oral communication skills
  • Detail-oriented and ability to work with a high level of independence
  • Self-motivated and self-directed
  • Proven ability to multitask and consistently meet deadlines

Required Skills:

  • Bachelor’s degree in accounting, finance, management, or a related field
  • Proficient in the use of Microsoft Excel, including Vlookups and pivot tables
  • Familiarity with Accounting Software. Great Plains A+
  • Exercise discretion and maintain confidentiality with regard to the company accounts
  • Perform accurate work to the highest standards of accountancy
  • 3 to 5 years related experience

Additional Information

Job Type: Full-time Hours: 10:00 a.m. - 6:00 p.m.

 

Intellectual property specialist - washington, dc

Summary:

We are currently seeking a client service specialist with intellectual property searching (US Trademarks, Patents and Copyrights) and/or filing experience. The Intellectual Property Specialist is responsible for preparing and filing assignments at the US Patent and Trademark Office and the US Copyright Office (no filing/prosecution of original IP applications), searching ownership and assignment records at both agencies, and preparing detailed search reports.

Requirements

  • Working with US Intellectual Property
  • Excellent customer service skills
  • Bachelor’s degree
  • Strong computer and research skills (including proficiency with Word, Excel, Outlook and database searching)
  • Precise attention to detail
  • Accurately review various legal documents
  • Minimum of 1 year of related prior experience, preferably from a law firm or service company
  • Must work well individually and as part of a team

Additional Information

Job Type: Full-time; M-F Hours: 10:00 a.m. - 6:00 p.m.

 

agency Client Service Specialist - Washington, dc

Summary

Cogency Global Inc. is a corporate service/professional registered agent company that has been providing nationwide statutory representation, corporate and secured transaction services since 1980. Since then, we have continued to build a successful company with a demonstrated commitment to our founding principles of Integrity, Fairness and Fun!

We are currently seeking a client service specialist with versatility, attention to detail, and demonstrated customer service skills.

Responsibilities

The Agency Client Service Specialist is responsible for preparing and submitting our clients’ public record/Freedom of Information Act requests and online filings to state and federal agencies, tracking requests and following up with agencies as needed, then sending final results to clients.

Requirements

  • Excellent customer service skills
  • Bachelor’s degree or relevant work experience
  • Strong computer and organizational skills (including proficiency with Word, Excel, Outlook)
  • Precise attention to detail and ability to multitask
  • Accurately review various legal documents and correspondence
  • Must work well individually and as part of a team, and maintain strict confidentiality at all times

Additional Information

Job Type: Full-time; M-F Hours: 10:00 a.m. - 6:00 p.m.

 

Client Service Specialist - Boston, MA

Summary

We are looking for a candidate with prior corporate and customer-service knowledge to join our team and experience the support, camaraderie and satisfaction that come from working with a family-oriented professional company. Applicants should have well-developed computer skills, show a strong proficiency in verbal and written communication, and be organized and detail oriented.

Responsibilities

  • Communicating with clients directly.
  • Responding promptly to client questions and concerns.
  • Resolving any issues and assisting with requests.
  • Processing client orders.
  • Helping clients to use COGENCY GLOBAL’s proprietary applications (training provided).
  • Guiding clients through the process of working with state and local public offices.
  • Working with public offices and commercial agents on the client's behalf.
  • Reviewing legal documentation.
  • Other duties as assigned.
  • Physically submitting legal documentation to various State Agencies.

Requirements

  • Bachelor’s degree.
  • Excellent customer-service skills.
  • Ability to multitask effectively.
  • Proficiency in Microsoft Office programs, especially Word, Excel and Outlook.
  • Willingness to be a team player.
  • Great written and verbal communication.
  • Prior corporate knowledge and paralegal experience preferred.

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m.

 

Client Service Specialist - Entity Transactions team - Charlotte, NC

Summary

This newly formed team will work directly with our clients on their corporate transactional needs including filings with various Secretaries of State offices.

Responsibilities

  • Interacting directly with clients by phone and email
  • Utilization of various internal and external databases
  • Working with public offices and commercial agents on the client’s behalf
  • Reviewing legal documentation – attention to detail is a must
  • Processing orders and fillings in all States

Requirements

A BA degree, excellent customer service skills, excellent attention to detail, high level computer skills including proficiency with MS Word, Excel and Outlook software are required. The ideal candidate should be well organized and detail-oriented, with excellent written and verbal communication skills. Must be able to multi-task effectively, work to high standards of quality, have a high level of integrity, and be a team player.

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m.

 

Client Service Specialist - Sacramento, CA

Summary

We are looking for an experienced Client Service Specialist to provide excellent corporate and UCC transactional services for a clientele of legal professionals and direct-entity clients. Primary objectives include managing a dynamic workflow in an efficient manner, increasing client satisfaction and meeting company and client expectations. The ideal candidate is skilled in corporate and UCC transactions. They should also have a strong customer-service orientation and will be results-driven and focused.

Responsibilities

  • Processing orders, resolving issues and handling requests in corporate and UCC transactions 
  • Daily and direct contact with client base via phone and/or e-mail
  • Ability to respond promptly, professionally and courteously to client questions and concerns
  • Maintaining a high standard of quality while consistently meeting tight deadlines
  • Assisting clients with use of Cogency Global proprietary applications (training provided)
  • Consulting with clients on the process of working with state and local public offices
  • Working with public offices and commercial agents on the client's behalf in a professional and articulate manner
  • Reviewing legal documentation –attention to detail is essential as is previous exposure to sensitive/confidential/legal documents
  • Additional duties may be assigned as per the departmental/organizational needs of the company

Requirements

  • Ability to multi-task effectively
  • Excellent customer service skills
  • Proficient in Microsoft Office programs
  • Team player
  • Exceptional written and verbal communication
  • Bachelor’s degree or equivalent education/experience
  • Prior industry knowledge and customer service experience is preferred

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m.

 

Client Service Specialist - Tallahassee, FL

Summary

We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that come from working with a family-oriented, professional company. Applicants should be computer-knowledgeable, show strong proficiency in verbal and written communication and be organized and detail oriented.

Responsibilities

  • Maintaining direct contact with our legal clients – processing orders, resolving any issues, communicating results.
  • Carefully reviewing legal documentation – attention to detail is a must!
  • Daily travel to the State department to drop off and pick up documentation
  • Effectively multi-tasking a variety of tasks, projects and responsibilities

Requirements

  • Superior customer service skills.
  • Proficient in the Microsoft Office Suite (especially Excel, Word and Outlook software).
  • Being a great Team Player- here at Cogency Global we pride ourselves on our culture and we are looking for a great talent to add to our excellent team-dynamic.
  • Excellent written and verbal communication- transmitting information both courteously and correctly is paramount.
  • Additional ad-hoc projects as assigned by management.
  • Prior legal-exposure or Secured Transaction and Corporate knowledge, industry experience and customer service experience is preferred.
  • Bachelor's degree or equivalent is required.

Additional Information

Job Type: Full-time; M-F Hours: 10:00 a.m. - 6:00 p.m. or 10:30 a.m. - 6:30 p.m.

 

Client Service Specialist - Dover, DE

Summary

We are currently looking for a candidate with prior customer service experience who will enjoy the support, camaraderie and satisfaction that comes from working with a family-oriented, professional company. Applicants should have well-developed computer skills, show a strong proficiency in verbal and written communication, be organized and detail oriented. A strong preference will be shown to any applicants who might have paralegal experience or a history of working with corporate and secured transactions or researching public records.

Responsibilities

  • You will be in direct contact with clients –processing orders, resolving any issues, request for assistance
  • Ability to respond promptly to client questions and concerns
  • Helping clients to use Cogency Global's proprietary applications (training provided)
  • Guiding clients through the process of working with state and local public offices
  • Working with public offices and commercial agents on the client's behalf
  • Reviewing legal documentation –attention to detail is a must
  • Multi-tasking effectively

Requirements

  • Excellent customer service skills
  • Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
  • Team player
  • Great written and verbal communication
  • Bachelor’s degree
  • Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs)

Additional Information

Job Type: Full-time; M-F

 

Client Service Specialist - Albany, NY

Summary

We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented.

Responsibilities

  • You will be in direct contact with clients– processing orders, resolving any issues, request for assistance
  • Ability to respond promptly to client questions and concerns
  • Helping clients to use Cogency Global’s proprietary applications (training provided)
  • Guiding clients through the process of working with state and local public offices
  • Working with public offices and commercial agents on the client's behalf
  • Reviewing legal documentation –attention to detail is a must.
  • Multi-tasking effectively

Requirements

  • Excellent customer service skills
  • Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
  • Team player
  • Great written and verbal communication
  • Bachelor’s degree
  • Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs)

Additional Information

Job Type: Full-time; M-F Hours: 9:30 a.m. - 5:30 p.m.

 

Client Service Specialist - Denver, CO

We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented.

Responsibilities:

  • You will be in direct contact with clients– processing orders, resolving any issues, request for assistance
  • Ability to respond promptly to client questions and concerns
  • Helping clients to use Cogency Global’s proprietary applications (training provided)
  • Guiding clients through the process of working with state and local public offices
  • Working with public offices and commercial agents on the client's behalf
  • Reviewing legal documentation –attention to detail is a must.
  • Multi-tasking effectively
  • Excellent customer service skills
  • Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
  • Team player
  • Great written and verbal communication
  • Bachelor’s degree
  • Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs)

Additional Information

Job Type: Full-time Hours: 9 a.m. - 5:00 p.m.

 

Corporate Client Service Specialst - New York, NY

Summary

Are you looking for a company committed to integrity, fairness, and fun? Are you in search of a corporate culture that fosters career development and values work-life balance? Would you like to be a part of a fantastic, growing team? If you answered yes to these questions, then we have a position you should apply for!

We are looking for an experienced Client Service Specialist to provide excellent corporate transactional services for a clientele of legal professionals and direct-entity clients. Primary objectives include managing a dynamic workflow in an efficient manner, increasing client satisfaction and meeting company and client expectations. The ideal candidate is skilled in corporate transactions. They should also have a strong customer-service orientation and will be results-driven and focused.

Responsibilities 

  • Processing orders, resolving issues and handling requests in corporate transactions
  • Daily and direct contact with client base via phone and/or e-mail
  • Ability to respond promptly, professionally and courteously to client questions and concerns
  • Maintaining a high standard of quality while consistently meeting tight deadlines
  • Assisting clients with use of Cogency Global proprietary applications (training provided)
  • Consulting with clients on the process of working with state and local public offices
  • Working with public offices and commercial agents on the client's behalf in a professional and articulate manner
  • Reviewing legal documentation –attention to detail is essential as is previous exposure to sensitive/confidential/legal documents
  • Additional duties may be assigned as per the departmental/organizational needs of the company

Requirements 

Corporate transactional experience preferred but not required. BA degree, excellent customer service skills, and strong computer/research skills including proficiency with MS Word, Excel and Outlook software are required. The ideal candidate should be well organized and detail-oriented, with excellent written and verbal communication skills. Must be able to multi-task effectively, work to high standards of quality and be a team player.

Additional Information

Job Type: Full-time (Non-Exempt)  Hours: 10:00 a.m. to 6:00 p.m.

 

 

Corporate Client Service Specialist - Albany, ny

Are you looking for a company committed to integrity, fairness, and fun? Are you in search of a corporate culture that fosters career development and values work-life balance? Would you like to be a part of a fantastic, growing team? If you answered yes to these questions, then we have a position you should apply for!

Responsibilities

  • Retrieving and filing documents domestically
  • Interacting directly with clients and agents by phone and email
  • Researching various online state agency databases
  • Preparing, reviewing and submitting legal documents to various state agencies
  • Creating and delivering various types of MS Excel/PDF charts and reports
  • Document editing & proofreading
  • Additional ad hoc projects as determined by your supervisor
  • At least 1-2 years of corporate office environment experience

Requirements 

Corporate transactional experience preferred but not required. BA degree, excellent customer service skills, and strong computer/research skills including proficiency with MS Word, Excel and Outlook software are required. The ideal candidate should be well organized and detail-oriented, with excellent written and verbal communication skills. Must be able to multi-task effectively, work to high standards of quality and be a team player.

Additional Information

Job Type: Full-time (Non-Exempt) Hours: 10:00 a.m. - 6:00 p.m.

 

Scrum Product Owner – Annual Report Compliance

Summary

Are you looking for a company committed to integrity, fairness, and fun? Are you technically proficient and enjoy working with others? Do you have experience as a Scrum Product Owner? Do you believe in the power of Agile development to deliver high-value, high-quality software? Do you have experience working with software that ingests, organizes, and builds on large datasets coming from many sources? If you answered yes to these questions then we want to talk to you!

Responsibilities

  • Work with a remote development team and local users to understand challenges with coordinating filings of annual/periodic reports with multiple government agencies with varied requirements and timelines.
  • Build software products that supports the workflow of the business stakeholders coordinating online submissions with government agencies.
  • Collaborate with product management and sales teams to define the customer’s needs and desired functionality in terms of software features.
  • Work with internal users to incorporate features and changes that will improve workflow, efficiency, and software usability.
  • Coordinate and prepare internal software training material.
  • Schedule and communicate software releases with stakeholders.
  • Assist the Scrum Master and team with removing blocks and impediments.
  • Adhere to procedures and documentation developed for all aspects of application development.

Knowledge and Skill Requirements

  • Scrum Alliance Product Owner certification
  • Communicate technical/complex information both verbally and in writing to development team members
  • Effective task management techniques
  • Ability to plan, organize, document, and implement complex applications
  • Understand the business needs and expected usage of systems developed
  • Establish and maintain cooperation, understanding, trust and credibility within the development team and with stakeholders
  • Perform multiple tasks concurrently and respond to emergency situations effectively
  • Infrequent/light domestic travel to visit stakeholders, users, clients, or other Scrum team members; international travel is not likely but not impossible
  • Bachelor’s degree in Computer Science, Management Information Systems, Business Administration, or related discipline is encouraged. Relevant experience may substitute for the degree requirement on a year for year basis.
  • Expertise in the registered agent and corporate service industry a plus
Additional Information

Job Type: Full-time Hours: 9:00 a.m. - 5:00 p.m. 

 

Application Developer - Minneapolis, MN

Summary

The primary responsibility of this position is to design, develop, enhance, and implement applications that support our primary functions as a registered agent and service company. As a developer, you will work with up to 4 other team members. As a member of the team at a stable, growing company, you will have an opportunity to prove yourself and make a noticeable impact on the organization.

B.S. in Computer Science or related field is required. We are looking for candidates with 4+ years of experience. Very little travel is required.

Characteristics:

  • Professional
  • Team Player
  • Fun Spirited
  • Problem Solver
  • Quick Learner
  • Innovative Thinker
  • Curious & Motivated
  • Good Communicator

Desired Technical Skills:

  • Software design and analysis
  • Web application and web service development (ASP, .NET, Web API, MVC)
  • C#
  • MS SQL Server 2016+
  • Nice to Have:
    • Angular, Typescript, RxJS, Node.js, npm
    • JavaScript, HTML, CSS, JSON, XML
    • VS Code, Visual Studio 2017+, Chrome Developer Tools
    • Git Source Control
    • Unit Testing - MS test, Mog, Jest / Jasmine
    • Windows 10, Windows Server, IIS
    • Azure DevOps Server 2019
    • Scrum & Agile principles

Additional Information

Job Type: Full-time Hours: 9:00 a.m. - 5:00 p.m. 

 

Systems Administrator (PowerShell) - Newark, de

Summary

Do you enjoy improving processes through technology and helping people get the most out of their technology? Are you passionate about learning and working on a team of technical professionals? Does the opportunity to join a stable and rapidly growing organization that invests in technology and its people appeal to you? Are you looking for a healthy work-life balance? If your answers are yes, please read on!

As a System Administrator of Cogency Global’s Infrastructure team, you will have the opportunity to work with a dynamic team, focusing on delivering technical solutions and resolving day-to-day technical challenges. You’ll be able to help guide our companies’ computing needs. You’ll be in a position to make a positive impact on the overall IT Architecture of Cogency Global.

Our ideal candidate is patient, professional, fun-loving, a quick learning, a strong problem solver, and someone who can think outside the box and challenge their team members for better solutions. Strong technical skills are valuable in this role but not as essential as being curious and wanting to always improve.

Responsibilities:

  • Work with our System Administration team to perform daily monitoring of server systems; review system and application logs; verify proper scheduling and completion of automated tasks.
  • Resolve System Administration tickets; help coordinate and implement solutions to ensure tickets are handled promptly, supportively, and effectively.
  • Create and improve PowerShell scripting to improve automation.
  • Install and configure hardware; install and configure server operating systems; install and configure supporting applications.
  • Contribute to maintenance on various servers in a Windows Active Directory domain environment.
  • Generate appropriate documentation of system configurations.
  • Provides input in planning and managing IT product and service development.
  • Stay current with developments in new technologies and platforms.
  • Plan, implement, and monitor the integration of new technologies into the server systems as required.
  • Assist with formulating IS policies, procedures, and performance management processes and measures.
  • Install, administer, and troubleshoot the organizations security solutions.
  • Update software with the latest security patches and ensuring the proper defenses are present for each infrastructure resource.
  • Help flag, resolve, document, any issues related to audits
  • Within 30 days, learn all company and IT policies, procedures, and develop rapport with your team.
  • Within the first 60 days, train with team members on most of the technologies within the environment. Develop rapport with other members of the Information Systems team.
  • By the 90-day mark, you’ll be expected to communicate with colleagues outside of the Information System department and establish your credibility within the organization

Knowledge/Skills:

To be successful in this position you will need to be smart, kind, friendly, a quick learner, self-motivated, thorough with an attention to detail, and natural with follow-up and follow-through. Our company operates on a hybrid in-office schedule; after your onboarding period, you’ll be expected to be in the office at least two days per week. Full time remote work is not an option for this position. Some travel to other offices around the USA is expected but no more than 10% of your time.

You’ll need the appropriate people and communication skills to deal with technology problems under pressure with humility, grace, humor, and confidence. Your team will need you to be a key piece in the team’s success and utilize your strengths to help keep things running smooth.

Other Requirements:

  • Bachelor’s degree in computer science, information systems, cyber security, or related technical field; or equivalent work experience.
  • 5+ years in a IS and business/industry.
  • Experience with PowerShell scripting beyond basic get- set- commands.
  • Microsoft certifications (or equivalent).
  • Experience with Microsoft Windows Server platforms up to and including version 2016.
  • Experience with virtualization technologies such as HyberV or VMWare.
  • Experience with SAN architecture & administration (Equalogic, Compellent, Powervault).

Additional Information

Job Type: Full-time Hours: 9:00 a.m. - 5:00 p.m.

 

Paralegal - Legal Research and Forms - Sacramento, CA

Summary

The Legal Research and Forms Paralegal supports the Legal Research and Forms team’s mission to provide outstanding legal content, research and thought leadership to Cogency Global’s customers and internal stakeholders. The individual will track and analyze legislation related to business entities and identify changes to the requirements in all 50 states and the District of Columbia for forming, merging, maintaining, qualifying, and dissolving Corporations, LLCs, and other business entity types. The Legal Research and Forms Paralegal supports the maintenance and expansion of Cogency Global’s business entity Forms Library and the internal informational reference materials associated with the library. The library contains 3,000+ PDF business entity-related filing forms. The individual will conduct legal research, write blog articles and white papers on numerous and varied industry-related topics, and assist with special projects as needed.

Requirements

  • Paralegal certificate from an accredited paralegal school
  • 1-3 years of corporate law experience working in a law firm, corporate legal department, or for a premiere registered agent/service company
  • Solid knowledge of business entity transactions and public record filings strongly preferred
  • Excellent legal research and analytical skills
  • Outstanding written and verbal communication skills
  • Fully competent with Microsoft Office Suites, with advanced Excel skills
  • Strong project management skills
  • Experience in tracking and analyzing legislation a plus
  • Ability to work independently and in a team environment, solid interpersonal skills

Additional Information

Job Type: Full-time Hours: 9:00 a.m. - 5:00 p.m.

 

Legalization Associate - Chicago, IL

Summary

This is an ENTRY-LEVEL position (Not for JDs or Attorneys)

We are a nationwide corporate service/registered agent provider seeking an entry-level or college student/graduate with excellent customer service skills, and strong computer and research skills including proficiency with Word, Excel and Outlook software.

The ideal candidate should be well organized and detail-oriented, with excellent written and verbal communication skills. Must be able to multi-task effectively, work to high standards of quality, and be a team player.

Responsibilities 

  • Daily trips to Il Sec of state (approximately 15 minutes’ walk each way) to submit Legalization and Authentication order requests
  • Understanding the processing policies and procedures for different states, State Department, and various Consulates within the U.S.
  • Responding to client email and mail inquiries regarding Legalization and Authentication services.
  • Assisting with the day-to-day administrative tasks, such as the corporate team mail distribution, FedEx preparation, answering client calls, etc.
  • Assisting the Chicago Office team members with tasks as requested
  • Any additional duties as required or assigned
  • This is an in-office full-time position and not a remote position.

Requirements

  • Self-motivated and can work independently without a need for constant supervision.
  • An excellent record of dependability, flexibility, punctuality, and attention to detail.
  • Must have excellent skills in communication, interpersonal relations, and customer service.
  • Must have excellent computer skills and an ability to quickly learn new programs.
  • Can navigate a smart phone
  • Need government issued ID such as passport or Driver’s License

Additional Information

Job Type: Full-time Hours: 9:00 a.m. to 5:00 p.m.

 

Sales Development Director - New York, NY

This is an exciting time to join Cogency Global. We are a growth company that is coming off a record year of performance. Come be a part of a highly established, revered and profitable international service company. As the Sales Development Director (SDD), you’ll leverage your experience as a Sales Development Representative (SDR) leader to build a new team here at Cogency Global. You will be responsible for hiring, onboarding, coaching, retaining and managing a world class sales development representative team. The SDD will report to the EVP of Sales.

Responsibilities

  • Recruit four new SDRs
  • Leverage your existing network for recruiting purposes
  • Align and develop the responsibilities and tasks of the SDR team
  • Create and maintain a highly engaged and high performing team
  • Elevate individual performance with personal modeling, coaching and conspicuous recognition.
  • Cultivate a Cogency-centric mentality that:
  • Leverage subject matter experts and other non-sales team leaders across the company – everyone is in sales.
  • Actively collaborate with your peer Director team.
  • Foster a culture of accountability, mutual respect and ethical behavior.
  • Partner with the sales team to identify target accounts and prospects
  • Work with sales to optimize pipeline creation and efficient lead handoff
  • Coach the SDR team on how to perform company research to present a full view of a lead’s potential to the AEs (leveraging existing research tools)
  • Partner with marketing and other sales leaders to track lead generation, qualification and conversion; and implement programs to improve our close rates.
  • Monitor and refine lead processes; continually optimize Salesforce workflows and other selling tools to improve productivity.
  • Conduct SDR lead pipeline reviews on a scheduled basis to identify obstacles you can help overcome and techniques to accelerate lead qualification.
  • Eventually create and coach on front-end of sales cycle messaging and appointment setting skills
  • Deliver accurate, ethical and timely reporting and analytics for your team as required by GRO and company management.

Requirements

  • A positive attitude
  • 1-3 years as an SDR
  • 1-2 years building and managing an SDR team
  • Results-driven and able to help the team work through rejection, resistance and objections.
  • An ability to hold yourself and your team accountable
  • Sales experience in a business-to-business, multi-product, services environment – preferably within the Corporate Services sector.
  • Experience selling to legal departments within corporations and/or law firms
  • Excellent communication skills and a keen sense of business acumen.
  • Experience and strong aptitude using Salesforce to measure tasks, pipeline and closing performance.
  • Passion for hiring, training, motivating and coaching in a fast-growth environment.
  • Superior written and verbal communication skills
  • Excellent time management and organization skills
  • Strong interpersonal skills: ability to rapidly develop and cultivate relationships with peers, partners, and key influencers. Be confident and assertive, but with a fun, friendly and collaborative approach.
  • Bachelor's degree preferred, but not required with ability to demonstrate sufficient previous experience.

Additional Information

Job Type: Full-time Hours: 9:00 a.m. - 5:00 p.m.

 

Large Law Firm Account Executive - oh

Summary

Cogency Global is growing and excited to announce we are recruiting for a Large Law Firm Account Executive (Field AE) located in or around the Ohio area. This role will report to our Regional Sales Director who leads our East Coast region. This Account Executive will initiate new client relationships, as well as maintain and expand existing client accounts in our East North Central territory which includes Michigan, Indiana, Kentucky, Ohio, West Virginia, and Pennsylvania. To be successful, the AE will develop a deep knowledge of our transactional product lines, along with a general knowledge of our agency and compliance product lines. Cogency's Large Law AEs are physically active in the field and build long-lasting buyer relationships via face-to-face sales efforts, so flexibility to travel will be required.

Important Criteria

  • Curious, Courageous & Coachable
  • Proven track record of success & career advancement
  • Demonstrated ability to balance the identification and development of new client relationships with the nurturing and expansion of existing client relationships. (this is a hunter/farmer role)
  • Minimum 3 years field sales experience within legal and/or financial industry (selling services)
  • Prefer experience within the Legal Services industry (not required)
  • Strong written, verbal and presentation skills
  • Strong computer skills, including proficiency with Microsoft Word, Excel, and PowerPoint, as well as Salesforce or a similar CRM

Additional Information

Job Type: Full-time Hours: 9:00 a.m. - 5:00 p.m.

 

Large Law Firm Account Executive - Denver, CO

Summary

Cogency Global is growing and excited to announce we are recruiting for a Large Law Firm Account Executive (Field AE) located in our Denver, CO office. This person will join the Center West team and will report to our Regional Sales Director in Chicago, IL. This Account Executive will initiate new client relationships, as well as maintain and expand existing client accounts in our Mountains region which includes MT, ND, SD, NE, WY, CO, UT, NV, AZ and NM. To be successful, the AE will develop a deep knowledge of our transactional product lines, along with a general knowledge of our agency and compliance product lines. Cogency's Large Law AEs are physically active in the field and build long-lasting buyer relationships via face-to-face sales efforts, so flexibility to travel will be required.

Important Criteria

  • Curious, Courageous & Coachable
  • Proven track record of success & career advancement
  • Demonstrated ability to balance the identification and development of new client relationships with the nurturing and expansion of existing client relationships. (this is a hunter/farmer role)
  • Minimum 3 years field sales experience within legal and/or financial industry (selling services)
  • Prefer experience within the Legal Services industry (not required)
  • Strong written, verbal and presentation skills
  • Strong computer skills, including proficiency with Microsoft Word, Excel, and PowerPoint, as well as Salesforce or a similar CRM

Additional Information

Job Type: Full-time Hours: 9:00 a.m. - 5:00 p.m.

 

Training Specialist - Any Us office

Summary

Help make a lasting difference! Our Training Department is a virtual team that strives to continually enhance the development and effectiveness of all Cogency Global staff to best serve our clients. Under general direction, a Training Specialist develops, coordinates, and delivers basic, intermediate, and advanced learning sessions relating to various products and processes. They also serve as a subject matter expert on learning development design and may coach and guide less experienced local training facilitators.

Responsibilities

  • Develop and maintain online courses in a Learning Management System
  • Periodically review existing training programs / materials and update as needed
  • Create new training programs in various media formats
  • Assist management and staff with training needs and questions
  • Arrange for appropriate learning environment (prepare materials, reserve room and equipment, set up remote sessions, send invitations to participants, track attendance)
  • Facilitate / deliver training courses in webinar, live classroom, virtual and one-on-one environments
  • Provide constructive feedback to learners during training process and assessment results to management as needed
  • Conduct post-training audits to determine if training was effective

Requirements

  • Must have strong background in one or more of the following areas (or close equivalent):
  • Learning Management System (preferably TalentLMS) course development
  • Development of Training Materials for adult learners in a corporate environment
  • Training Video creation and production
  • Basic coding, web design or equivalent technical skills
  • Ability to periodically travel out of state for several days
  • Proficiency in Microsoft Office Suite, particularly Word, Excel, and PowerPoint
  • Solid analytic, verbal, and written communication skills
  • Attention to detail, excellent organization skills, ability to balance numerous tasks and meet deadlines
  • Demonstrated ability to work independently and within a team environment

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m. 

 

Talent Acquisition Specialist (In-House Recruiter) - New York, NY 

Are you looking for a company committed to integrity, fairness, and fun? Are you in search of a corporate culture that fosters career development and values work-life balance? Would you like to be a part of a fantastic, growing HR team? If you answered yes to these questions, then we have a position you should apply for!

At Cogency Global Inc., our Recruitment Associate assists in the full recruitment life cycle and works closely with our Talent Acquisition Associate and regional operations managers across the United States to attract and select the best talent to complement our teams. The ideal candidate will help us grow our brand, successfully promote the company to have a strong online presence and be an ambassador for our value-driven culture.

Responsibilities

  • Full-cycle recruitment including screening resumes, pre-screening selected applicants via phone, scheduling, interviewing and on-boarding
  • Constructing, proofreading, editing and posting ads to our various Job Board Partners
  • Configuring and administering applicant assessments
  • Guiding our applicants through their interview process with us and ensuring any questions or concerns are addressed swiftly, professionally and appropriately
  • Establishing a clear line of communication with Managers and our Operations Team when providing them with recruitment assistance
  • Liaising with various departments when assisting with their Recruitment
  • Assisting in the implementation of organizational systems (software and hardware) when needed
  • Performing various clerical duties as needed such as filing, shredding, organizing and answering calls directed to you
  • Expertly handling confidential/sensitive information
  • Assisting in any office-engagement events and being a strong part of our Cogency culture
  • Other duties as assigned

Requirements

To be successful in the role, you should possess a bachelor’s degree and have 1 – 2 years of experience in HR/Recruitment. Superior organizational, interpersonal, and communication skills are a must.

This is a full-time position with benefits, and it is based out of our New York city office.

Additional Information

Job Type: Full-time Hours: 10:00 a.m. - 6:00 p.m.