EMPLOYMENT

We are currently looking to fill the following position(S):

Accounting
Client Service Specialists
Marketing
Operations
Sales
Tech

To apply send an email to: careers@cogencyglobal.com. **Please include the position title and city in the subject line.**     Pl

Paid Search and Digital Marketing Manager - New York, NY

Summary

The Cogency Global Marketing Team is expanding, and we are looking for a Paid Search andDigital Marketing Manager to aggressively expand our digital demand generation channels with particular focus on SEM, paid social and website conversion optimization. 

Responsibilities

The candidate will be responsible for Paid Search, PPC Management (Google Ads, Bing Ads), Paid Social, Advertising and Analysis. The manager will be researching the latest developments in digital marketing and suggesting new ideas to improve strategy and ROI. In addition, the manager will be owning website conversion optimization and leading the charge in mar-tech discovery, management, and optimization for the Marketing team.

Requirements

• A Bachelor’s degree
•  3+ years experience in paid search and digital/growth/performance marketing
• Demonstrated mastery of Google Ads, Bing Ads, Paid Social, Google Analytics and Data Studio or other data visualization tool
• Strong CMS, CRM and marketing automation experience (ideally Pardot and Salesforce)
• Microsoft Office skills and especially Excel are a must
• Excellent organizational, reporting and analytical skills
• Innovative, curious and eager to learn
• Proactive, takes initiative in identifying opportunities / issues and recommends actions
• Outstanding verbal and written communication skills
• A team player with superb interpersonal skills
• Basic coding skills are a plus

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m. Salary Range: $90k - $100k (depending on qualifications and experience)

Collections Specialist - Dover, DE

Summary

We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will strike a balance between maintaining trustful relationships, and ensuring timely payments. Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently.

Responsibilities:

• Monitor accounts to identify outstanding debts
• Investigate historical data for each debt or bill
• Find and contact clients to ask about their overdue payments
• Take actions to encourage timely debt payments
• Process payments and refunds
• Resolve billing and customer credit issues
• Update account status records and collection efforts
• Report on collection activity and accounts receivable status

Required Skills:

• Proven experience as a Collection Specialist or similar role
• Knowledge of billing procedures and collection techniques (e.g. skip tracing)
• Familiarity with laws related to debt collection (e.g. FDCPA)
• Working knowledge of MS Office and databases
• Comfortable working with targets
• Patience and ability to manage stress
• Excellent communication skills (written and oral)
• Skilled in negotiation
• Problem-solving skills
• High school diploma; Associate’s/Bachelor’s degree is a plus
• Microsoft Excel: 1 year (Preferred)
• Customer service: 1 year (Preferred)
• Collections: 1 year (Preferred)

Additional Information

Job Type: Full-time Hours: 10:00 a.m. - 6:00 p.m.

Accounts Receivable Specialist - New York, NY

Summary

Are you looking for a company committed to integrity, fairness, and fun? Are you in search of a corporate culture that fosters career development and values work-life balance? Would you like to be a part of a fantastic, growing accounting team? If you answered yes to these questions, then we have a position you should apply for!

The Accounts Receivable Specialist will provide financial, clerical and administrative services to ensure efficient, timely and accurate payment of accounts.

Responsibilities:

• Coding and posting of cash receipts.
• Research and resolve payment discrepancies
• Upload invoices to client’s invoicing platform
• Maintain accounts receivable customer files and records
• Respond to client internal and external inquiries
• Assist with processing monthly statements
• Work closely with collections team
• Handle special client needs and/or ad hoc projects

Essential Functions:

• Understanding of both financial and operational controls
• Excellent organizational, time management, and interpersonal skills
• Clear and effective written and oral communication skills
• Detail-oriented and ability to work with a high level of independence
• Self-motivated and self-directed
• Proven ability to multitask and consistently meet deadlines

Required Skills:

• Bachelor’s degree in accounting, finance, management, or a related field
• Proficient in the use of Microsoft Excel, including Vlookups and pivot tables
• Familiarity with Accounting Software. Great Plains A+
• Exercise discretion and maintain confidentiality with regard to the company accounts
• Perform accurate work to the highest standards of accountancy
• 3 to 5 years related experience

Additional Information

Job Type: Full-time Hours: 10:00 a.m. - 6:00 p.m. Salary Range: $50k - $55k

Accounts Payable Specialist - New York, NY

Summary

Are you looking for a company committed to integrity, fairness, and fun? Are you in search of a corporate culture that fosters career development and values work-life balance? Would you like to be a part of a fantastic, growing accounting team? If you answered yes to these questions, then we have a position you should apply for!

The Accounts Payable Specialist manages all activities of the accounts payable function. The role ensures timely payments of vendor invoices within a fast-paced, high growth environment.

Responsibilities:

• Manages the full cycle of accounts payable and disbursement process. Obtain approvals and ensure they are completed accurately and efficiently
• Perform reconciliations of vendor statements, as needed
• Ensures employer identification numbers or social security numbers have been collected from all vendors
• Monitor and research stale dated checks and unclaimed properties
• Handles all vendor correspondence via phone or email.
• Ensures proper maintenance, filing, and storage of records
• Performs other duties as required to support the Accounting Department

Essential Functions:

• Understanding of both financial and operational controls
• Excellent organizational, time management, and interpersonal skills
• Clear and effective written and oral communication skills
• Detail-oriented and ability to work with a high level of independence
• Self-motivated and self-directed
• Proven ability to multitask and consistently meet deadlines

Required Skills:

• Bachelor’s degree in accounting, finance, management, or a related field.
• 3+ years of accounts payable experience
• Extensive knowledge of accounting and management principles and accounts payable procedures.
• Proficiency with computers, Great Plains a +
• Strong analytical and problem-solving skills

Additional Information

Job Type: Full-time Hours: 9:00 a.m. - 5:00 p.m. Salary Range: $50k - $55k

Client Service Specialist - Dover, DE

Summary

We are currently looking for a candidate with prior customer service experience who will enjoy the support, camaraderie and satisfaction that comes from working with a family-oriented, professional company. Applicants should have well-developed computer skills, show a strong proficiency in verbal and written communication, be organized and detail oriented. A strong preference will be shown to any applicants who might have paralegal experience or a history of working with corporate and secured transactions or researching public records.

Responsibilities

• You will be in direct contact with clients– processing orders, resolving any issues, request for assistance
• Ability to respond promptly to client questions and concerns
• Helping clients to use Cogency Global’s proprietary applications (training provided)
• Guiding clients through the process of working with state and local public offices
• Working with public offices and commercial agents on the client's behalf
• Reviewing legal documentation –attention to detail is a must.
• Multi-tasking effectively

Requirements

• Excellent customer service skills
• Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
• Team player
• Great written and verbal communication
• Bachelor’s degree / Certified Paralegal
• Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs)

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m. or  10:00 a.m. - 6:00 p.m.

County UCC and Lien Service Specialist - TUmwater, WA

Summary

We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented.

Responsibilities

• You will be in direct contact with clients– processing orders, resolving any issues, request for assistance.
• Data entry of client information, electronic filing, and retrieval of documents.
• Ability to respond promptly to client questions and concerns.
• Receive inbound and make outbound customer calls and government agency calls.
• Research various online county and state agency databases
• Guiding clients through the process of working with state and local public offices
• Working with public offices and commercial agents on the client's behalf
• Create and deliver various types of reports.
• Reviewing legal documentation –attention to detail is a must.
• Directly responsible to organize the workflow to meet deadlines and demands.

Requirements

• Multi-tasking effectively
• Excellent customer service skills
• Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
• Team player
• Great written and verbal communication
• Bachelor’s degree
• Prior Corporate knowledge and real state or title, insurance and government clerical industry is preferred (Other duties may be assigned to meet business needs)

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m. Salary Range: $32k - $38k

Nonprofit client Service Specialist - New York, NY

Summary

The position will involve working with multiple nonprofit organizations across the country. The Nonprofit Client Service Specialist will ensure that clients are in compliance with charitable registration requirements, review tax returns, audited financial statements and related documents, verify administrative procedures whenever needed, and help build and improve our resources.

Responsibilities

• MUST have strong computer and research skills including proficiency with Word, Excel and Outlook software are required. Adobe knowledge is a plus.
• Highly organized, acute attention to detail specifically for reviewing financials, prepping, and filing legal documents
• Ability to conduct thorough and accurate research though contact with government agencies
• Excellent customer service skills with both email and phone etiquette
• Effectively multi-task and prioritize work in a rapidly evolving environment
• Excellent communication skills, both written and verbal
• Deliver a high standard of work quality
• Ability to perform as an effective, positive team member
• Bachelor’s degree
• Minimum of 2 years previous related office, record keeping, or data entry skills required
• Some experience with non-profit organizations or compliance experience (either in charitable or corporate compliance) preferred, but not required
• Corporate transactional experience preferred, but not required
• Accounting/CPA knowledge is a plus, but not required

Requirements

• Excellent customer service skills, and strong computer/research skills including proficiency with MS Word, Excel and Outlook software
• Excellent organizational skills and be detail-oriented, with excellent written and verbal communication skills.
• Must be able to multi-task effectively, work to high standards of quality and meet deadlines
• The ability to work independently and function as part of a team.
• BA degree

Additional Information

Job Type: Full-time; M-F Hours: 9:30 a.m. - 5:30 p.m. or 10:00 a.m. - 6:00 p.m. Salary Range: $42k - $45k

Corporate client Service Specialist - New York, NY

Summary

Cogency Global is a leader in corporate compliance is seeking a Client Service Specialist to work with our clients at Corporations, Law Firms, Lending Institutions or Small Businesses to provide legal and compliance services. Primary objectives include managing a dynamic workflow in an efficient manner, providing sustained operational excellence, meeting company goals and providing exceptional customer service.

Responsibilities

• Processing orders, resolving issues and handling requests on corporate transactions for our clients
• Interacting with our professional clients on daily basis through verbal and written communication to successfully manage their needs.
• Maintaining operational excellence and professionalism while consistently meeting firm deadlines
• Assisting clients with use of Cogency Global proprietary applications (training provided)
• Working with public offices and commercial agents on the client's behalf in a professional and articulate manner
• Reviewing legal documentation –attention to detail is essential as is previous exposure to sensitive/confidential/legal documents
• Additional roles may be assigned as per the departmental/organizational needs of the company

Requirements

• Excellent customer service skills, and strong computer/research skills including proficiency with MS Word, Excel and Outlook software
• Excellent organizational skills and be detail-oriented, with excellent written and verbal communication skills.
• Must be able to multi-task effectively, work to high standards of quality and meet deadlines
• The ability to work independently and function as part of a team.
• BA degree

Additional Information

Job Type: Full-time - Non-Exempt ; M-F Hours: 8:00 a.m. - 4:00 p.m. Salary Range: $45k - $59k

Client Service Specialist - Albany, NY

Summary

We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented.

Responsibilities

• You will be in direct contact with clients– processing orders, resolving any issues, request for assistance
• Ability to respond promptly to client questions and concerns
• Helping clients to use Cogency Global’s proprietary applications (training provided)
• Guiding clients through the process of working with state and local public offices
• Working with public offices and commercial agents on the client's behalf
• Reviewing legal documentation –attention to detail is a must.
• Multi-tasking effectively

Requirements

• Excellent customer service skills
• Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
• Team player
• Great written and verbal communication
• Bachelor’s degree
• Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs)

Additional Information

Job Type: Full-time; M-F Hours: 9:30 a.m. - 5:30 p.m.

Systems Administrator - Multiple Locations

We are looking for Systems Administrators for our Washington D.C., Springfield, IL and Minneapolis, MN offices.

Summary

As a System Administrator of Cogency Global’s Infrastructure team, you will have the opportunity to work with a dynamic team, focusing on delivering technical solutions and resolving day-to-day technical challenges. You’ll be able to help guide our companies’ computing needs. You’ll be able to make a positive impact on the overall IT Architecture of Cogency Global.

Our ideal candidate is patient, professional, fun-loving, a quick learning, a strong problem solver, and someone who can think outside the box and challenge their team members for better solutions. Strong technical skills are valuable in this role but not as essential as being curious and wanting to always improve.

Responsibilities and Expectations

• Work with our System Administration team to perform daily monitoring of server systems; review system and application logs; verify proper scheduling and completion of automated tasks.
• Resolve System Administration tickets; help coordinate and implement solutions to ensure tickets are handled promptly, supportively, and effectively.
• Create and improve scripting to improve automation.
• Install and configure hardware; install and configure server operating systems; install and configure supporting applications.
• Performs daily monitoring of server systems; reviews system and application logs; verifies proper scheduling and completion of automated tasks.
• Create and improve PowerShell scripting to improve automation.
• Installs and configures hardware; installs and configure server operating systems; installs and configure supporting applications.
• Contribute to maintenance on various servers in a Windows Active Directory domain environment.
• Generate appropriate documentation of system configurations.
• Provides input in planning and managing IT product and service development.
• Stay current with developments in new technologies and platforms.
• Plans, implements, and monitors the integration of new technologies into the server systems as required.
• Assists with formulating IS policies, procedures, and performance management processes and measures.
• Installs, administers, and troubleshoots the organizations security solutions.
• Update software with the latest security patches and ensuring the proper defenses are present for each infrastructure resource.
• Help flag, resolve, document, any issues related to audits
• Performs other duties as directed.
•  Within 30 days, learn all company and IT policies, procedures, and develop rapport with your team.
• Within the first 60 days, train with team members on most of the technologies within the environment. Develop rapport with other members of the Information Systems team.
• By the 90-day mark, you’ll be expected to communicate with colleagues outside of the Information System department and establish your credibility within the organization.

Requirements

To be successful in this position you will need to be smart, kind, friendly, a quick learner, self-motivated, thorough with an attention to detail, and natural with follow-up and follow-through. Our company operates on a hybrid in-office schedule; after your onboarding period, you’ll be expected to be in the office at least two days per week. Full time remote work is not an option for this position. Some travel to other offices around the USA is expected but no more than 10% of your time.

You’ll need the appropriate people and communication skills to deal with technology problems under pressure with humility, grace, humor, and confidence. Your team will need you to be a key piece in the team’s success and utilize your strengths to help keep things running smooth.

• Bachelor’s degree in computer science, information systems, cyber security, or related technical field; or equivalent work experience.
• 5+ years in an IS and business/industry.
• Experience with scripting beyond basic get- set- commands.
• Microsoft certifications (or equivalent).
• Experience with Microsoft Windows Server platforms up to and including version 2016.
• Experience with virtualization technologies such as HyberV or VMWare.
• Experience with SAN architecture & administration (Equalogic, Compellent, Powervault).

Additional Information

Job Type: Full-time; M-F

Washington, D.C. Hours: 9:00 a.m. - 5:00 p.m.

Springfield, IL Hours: 8:00 a.m. - 4:00 p.m.

Minneapolis, MN Hours: 8:00 a.m. - 4:00 p.m.

Large Law Firm Account Executive - New York, NY

Summary

Cogency Global is growing and excited to announce we are recruiting for a Large Law Firm Account Executive (Field AE) that will be located within the region, preferably within a commuting distance to our New York City office. This person will join the East Coast team and will report to our Regional Sales Director. This Account Executive will initiate new client relationships, as well as maintain and expand existing client accounts in our New York City territory. To be successful, the AE will develop a deep knowledge of our transactional product lines, along with a general knowledge of our agency and compliance product lines. Cogency’s Large Law AEs are physically active in the field and build long-lasting buyer relationships via face-to-face sales efforts, so flexibility to travel will be required.

Responsibilities

• Establish, maintain, and expand new and existing law firm relationships within your assigned law firm territory
• Maximize revenue growth by achieving & exceeding sales quotas
• Generate and follow up on leads, researching and qualifying prospective customers and buyers
• Strategically schedule in-person meetings and travel within your territory
• Provide online and in-person product demonstrations
• Keep Salesforce up to date on a weekly basis with pipeline and activity data, and supply management with oral and written reports on activities and customers when requested
• Participate in trade shows, seminars and other sales and marketing led events
• Provide clear and effective written proposals for current and prospective customers
• Develop and coordinate budgetary needs with your Regional Sales Director

Requirements

• Curious, Courageous & Coachable.
• Proven track record of success & career advancement
• You can articulate why you’ve had success
• Demonstrated ability to balance the identification and development of new client relationships with the nurturing and expansion of existing client relationships. (this is a hunter/farmer role)
• Minimum 3 years field sales experience within legal and/or financial industry (selling services)
• Prefer experience within the Legal Services industry (not required)
• Strong written, verbal and presentation skills
• Strong computer skills, including proficiency with Microsoft Word, Excel, and PowerPoint, as well as Salesforce or a similar CRM

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m.  Salary Range: $100k - 120k + Commission

Large Law Firm Account Executive - Denver, Co

Summary

Cogency Global is growing and excited to announce we are recruiting for a Large Law Firm Account Executive (Field AE) that will be located within the region, preferably within a commuting distance to our Denver, CO office. This person will join the Center West team and will report to our Regional Sales Director in Chicago, IL. This Account Executive will initiate new client relationships, as well as maintain and expand existing client accounts in our Mountain territory which encompasses 11 states. To be successful, the AE will develop a deep knowledge of our transactional product lines, along with a general knowledge of our agency and compliance product lines. Cogency’s Large Law AEs are physically active in the field and build long-lasting buyer relationships via face-to-face sales efforts, so flexibility to travel will be required.

Responsibilities

• Establish, maintain, and expand new and existing law firm relationships within your assigned law firm territory
• Maximize revenue growth by achieving & exceeding sales quotas
• Generate and follow up on leads, researching and qualifying prospective customers and buyers
• Strategically schedule in-person meetings and travel within your territory
• Provide online and in-person product demonstrations
• Keep Salesforce up to date on a weekly basis with pipeline and activity data, and supply management with oral and written reports on activities and customers when requested
• Participate in trade shows, seminars and other sales and marketing led events
• Provide clear and effective written proposals for current and prospective customers
• Develop and coordinate budgetary needs with your Regional Sales Director

Requirements

• Curious, Courageous & Coachable.
• Proven track record of success & career advancement
• You can articulate why you’ve had success
• Demonstrated ability to balance the identification and development of new client relationships with the nurturing and expansion of existing client relationships. (this is a hunter/farmer role)
• Minimum 3 years field sales experience within legal and/or financial industry (selling services)
• Prefer experience within the Legal Services industry (not required)
• Strong written, verbal and presentation skills
• Strong computer skills, including proficiency with Microsoft Word, Excel, and PowerPoint, as well as Salesforce or a similar CRM

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m.  Salary Range: $70k - $75k + Commission

Entity Account Executive - Charlotte, Nc or newark, de

Summary

As one of 16 Entity Account Executives in North America, you will join the East team and will report directly to our East Entity Regional Sales Director in Newark, DE. The Entity AE will initiate new client relationships, as well as maintain and expand existing client accounts in our East Region. To be successful, the Entity AE will develop a deep knowledge of our agency and compliance product lines, along with a general knowledge of our transactional product lines.

Responsibilities

• Establish, maintain, and expand new and existing entity clients within your assigned territory/sector
• Maximize revenue growth by achieving & exceeding sales quotas
• Generate and follow up on leads while continually researching and qualifying prospective customers and buyers (a true hunter mentality)
• Strategically schedule and execute meetings within your territory/sector
• Provide online and in-person product demonstrations
• Keep Salesforce up to date on a weekly basis with pipeline and activity data, and supply management with oral and written reports on activities and customers when requested
• Participate in trade shows, seminars and other sales and marketing led events
• Provide clear and effective written proposals for current and prospective customers
• Develop and coordinate budgetary needs with your Regional Sales Director as needed

Requirements

• A Curious, Courageous and Coachable mindset.
• A proven track record of successfully meeting and exceeding sales objectives
• Ability to effectively prospect and qualify leads while performing needed assessments, engaging technical resources as required
• Utilize solution-selling and value-selling techniques to effectively guide the sales process to close
• Upsell and leverage business from new and established customer relationships
• Resolve client issues in a timely and thorough manner; escalates issues to manager as appropriate
• Remain informed of service line, competition and industry trends that may impact client business activities
• A demonstrated ability to balance the identification and development of new client relationships with the nurturing and expansion of existing client relationships.
• Minimum 3 years of sales experience to Entities (SMB, Mid-Market and/or Enterprise)
• Prefer experience within the Legal Services industry (not required)
• Strong written, verbal and presentation skills with a consultative professional business acumen
• Must be detail oriented, organized, ethical, responsible, and self-motivated
• Strong computer skills, including proficiency with Microsoft Word, Excel, and PowerPoint, as well as Salesforce or a similar CRM
• Strong interpersonal skills: ability to rapidly develop and cultivate relationships with peers, partners, and key influencers. Be confident and assertive, but with a fun, friendly and collaborative approach.

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m.

Supervisor - Tallahassee, FL

Summary

We are looking for a candidate with prior corporate supervision experience to oversee operations and to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong leadership skills, client service oriented, proficiency in verbal and written communication and be organized and detail-oriented, responsible for training and supervising employee, managing budgets in line with the company’s objectives and to promote a team collaborative environment.

Responsibilities

• You will be monitoring daily workflow to ensure operational goals and performance standards are being met.
• Ability to develop a regular and effective communication plan.
• Evaluating employee’s performance, deliver feedback and address any deficiencies.
• Setting clear goals and expectations for each team member.
• When needed recruit and train additional staff to meet demands of operations to ensure operational excellence.
• Monitoring budget through year so expenses and revenues are aligned with the company’s objectives.
• Reviewing and managing PTO in line with operational need of the office.
• Reviewing and approving ADP time sheets.
• Supporting and promoting the company’s culture.
• Ability to manage and be responsible for own workflow.

Requirements

• Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
• Team player
• Great written and verbal communication
• Bachelor’s degree
• Strong customer service background.
• Ability to work in a team environment.
• Demonstrated leadership skills.

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m.