EMPLOYMENT

We are currently looking to fill the following position(S):

Client Service Specialists
Human Resources
Marketing
Sales
Tech

To apply send an email to: careers@cogencyglobal.com. **Please include the position title and city in the subject line.**     Pl

Paid Search and Digital Marketing Manager - New York, NY

Summary

The Cogency Global Marketing Team is expanding, and we are looking for a Paid Search and Digital Marketing Manager to aggressively expand our digital demand generation channels with particular focus on SEM, paid social and website conversion optimization. Does this sound like it’s up your alley? Take a look below to learn more!

Responsibilities:

•  Paid Search, PPC management (Google Ads, Bing Ads):
  • Writing, editing and testing ads
  • Keyword/search term research and analysis
  • Optimizing landing page, bidding, targeting, dayparting, and segmenting strategies
  • Budget and ROAS management
  • Competitive analysis
  • Collecting and analyzing data to improve campaign ROI
  • Piloting, testing and launching new ad formats
• Paid Social
  • Launching and managing social campaigns across LinkedIn and Facebook
  • Managing and planning budget
  • Setting strategy and pivoting based on campaign metrics to hit KPIs
• Advertising
  • Experiment with and launch other forms of advertising, including OOH (out of home), programmatic and podcast advertising
  • Create strategy and lead implementation  
  • Manage relationship with agencies
• Analysis
  • Using various platforms, such as Google Data Studio, Google Analytics, Salesforce and HubSpot to analyze and regularly report on campaign performance and results
  • Making real time adjustments to campaigns based on data and competitive analysis
  • Writing weekly digests of campaign performance and quarterly detailed reports to share with Marketing Team and The Board
• Website
  • Help drive the website redesign project working with external agencies and Cogency Marketing team 
  • Conducting routine CRO audits and optimizations
  • Scheduling and running regular website tests and maintenance checks
• Leading the charge in mar-tech discovery, management and optimization for the Marketing team  
• Researching the latest developments in digital marketing and suggesting new ideas to improve strategy and ROI
  

Required Skills:

• A Bachelor’s degree
• 3+ years experience in paid search and digital/growth/performance marketing
• Demonstrated mastery of Google Ads, Bing Ads, Paid Social, Google Analytics and Data Studio or other data visualization tool
• Strong CMS, CRM and marketing automation experience (ideally HubSpot and Salesforce)
• Microsoft Office skills and especially Excel are a must
• Excellent organizational, reporting and analytical skills
• Innovative, curious and eager to learn
• Proactive, takes initiative in identifying opportunities / issues and recommends actions
• Outstanding verbal and written communication skills
• A team player with superb interpersonal skills
• Basic coding skills are a plus
  
  

Additional Information

Job Type: Full-time M-F Hours: 9:00 a.m. - 5:00 p.m. Salary Range: $90k - $100k

Fulfillment Client Service Specialist - Dallas, TX

Summary

Are you looking for a company committed to integrity, fairness, and fun? Are you in search of a corporate culture that fosters career development and values work-life balance? Would you like to be a part of a fantastic, growing Dallas team? If you answered yes to these questions, then we have a position you should apply for!

Cogency Global is a leader in corporate compliance is seeking a Client Service Specialist to work with our clients at Corporations, Law Firms, Lending Institutions or Small Businesses to provide legal and compliance services. Primary objectives include managing a dynamic workflow in an efficient manner, providing sustained operational excellence, meeting companygoals and providing exceptional customer service.

Responsibilities

• You will be in direct contact with clients –processing orders, resolving any issues, request for assistance
  
• Ability to respond promptly to client questions and concerns
• Helping clients to use Cogency's proprietary applications (training provided)
  
•  Guiding clients through the process of working with state and local public offices
  
•  Working with public offices and commercial agents on the client's behalf
  
•  Reviewing legal documentation –attention to detail is a must.
  
• Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs)

Requirements

• Excellent customer service skills, and strong computer/research skills including proficiency with MS Word, Excel and Outlook software
• Excellent organizational skills and be detail-oriented, with excellent written and verbal communication skills.
• Must be able to multi-task effectively, work to high standards of quality and meet deadlines
• The ability to work independently and function as part of a team.
• BA degree

Additional Information

Job Type: Full time; M-F Hours: 9:00 a.m. - 5:00 p.m

Client Service Specialist - Dallas, TX

Summary

Are you looking for a company committed to integrity, fairness, and fun? Are you in search of a corporate culture that fosters career development and values work-life balance? Would you like to be a part of a fantastic, growing Dallas team? If you answered yes to these questions, then we have a position you should apply for!

If you are interested in a career in the legal information service industry and working closely with the most prestigious law firms and entity clients in the country, then Cogency Global may just be the company for you.  We specialize in UCC and Corporate transactions, Registered Agent services, Legalizations, and a multitude of other specialties.

Responsibilities

• Identify and assess customer needs through consultation via email and phone.
• Build sustainable relationships with customers by providing high quality customer service.
• Use established tools and procedures to provide complete and accurate information to customers.
• Provide solutions and alternatives to customer inquiries.
• Be a Subject Matter Expert in a variety of topics such as UCC, Mergers, Conversions, Formations and Withdrawals.
• Create moments of “WOW” by going above and beyond what is expected.

Requirements

• Four year college degree or equivalent work experience
• Proficient in Microsoft Office programs.
• Exceptional customer service skills.
• Strong ability to multi-task.
• Must be a Team player
• Excellent written and verbal communication skills.
• Corporate filing/retrieval and UCC experience preferred

Additional Information

Job Type: Full time; M-F Hours: 9:00 a.m. - 5:00 p.m.

Intellectual Property Specialist - Washington D.C.

Summary

We are currently seeking a client service specialist with intellectual property searching (US Trademarks, Patents and Copyrights) and/or filing experience.

The Intellectual Property Specialist is responsible for preparing and filing assignments at the US Patent and Trademark Office and the US Copyright Office (no filing/prosecution of original IP applications), searching ownership and assignment records at both agencies, and preparing detailed search reports.

Responsibilities and Requirements

• Working with US Intellectual Property

• Excellent customer service skills

• Bachelor’s degree

• Strong computer and research skills (including proficiency with Word, Excel, Outlook and database searching

• Precise attention to detail

• Accurately review various legal documents

• Minimum of 1 year of related prior experience, preferably from a law firm or service company

• Must work well individually and as part of a team

Additional Information

Job Type: Full time; M-F Hours: 10:00 a.m. - 6:00 p.m.

Client Service Specialist - Des Moines, IA

Summary

We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented.

Responsibilities

• Greeting and assisting all incoming delivery personnel.
• Receiving inbound calls and making customer calls.
• Processing and distributing all mail and Service of Process.
• Driving to the SOS office daily, to deliver documents.
• Directly contacting internal and external clients – processing orders, resolving any issues, providing excellent customer service.
• Reviewing legal documentation with great attention to detail.
• Guiding clients through the process of working with state and local public offices
• Retrieving documents from various online state agency databases.
• Working with public offices and commercial agents on the client's behalf.
• Navigating between multiple databases quickly and accurately.
  
  

Requirements

• Energetic self-starter who thrives in a fast-paced, team-oriented environment.
• The ability to multitask with a strong attention to detail and accuracy.
• Demonstrated ability to manage multiple projects simultaneously.
• Strong prioritization and time management skills, as well as problem solving skills.
• Ability to work independently with a minimum amount of oversight.
• Strong computer skills with the ability to integrate information from multiple sources quickly and accurately.
• Excellent verbal and written communication skills.
• Excellent customer service skills.
• Proficient in Microsoft Office programs (especially Word, Excel and Outlook software).

Additional Information

Job Type: Full time; M-F Hours: 9:00 a.m. - 5:00 p.m.

Client Service Specialist - Boston, MA

Summary

We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented.

Responsibilities

• You will be in direct contact with clients– processing orders, resolving any issues, request for assistance.
   
• Ability to respond promptly to client questions and concerns.
   
• Guiding clients through the process of working with state and local public offices
   
• Reviewing legal documentation –attention to detail is a must.
   
• Multi-tasking effectively
   
• Working with public offices and commercial agents on the client’s behalf.
   
• Physically submitting legal documentation to various State Agencies.

Requirements

• Excellent customer service skills
   
• Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
   
• Team player
   
• Great written and verbal communication
   
•  Bachelor’s degree

Additional Information

Job Type: Full time; M-F Hours: 9:00 a.m. - 5:00 p.m.

Client Service Specialist - Springfield, IL

Summary

Are you looking for a company committed to integrity, fairness, and fun? Are you in search of a corporate culture that fosters career development and values work-life balance? Would you like to be a part of a fantastic, growing team? If you answered yes to these questions, then we have a position you should apply for!

Responsibilities

• You will be in direct contact with internal clients –processing orders, resolving any issues, request for assistance. The position involves Internal communication and the researchers do not contact the end user/customer. Direct Accesses communication is with the CSS’sonly.
• Perform due diligence online search requests, involving Secured transactions, liens, litigation and/or bankruptcies for corporate and individual names
• Ability to respond promptly to internal client questions and concerns
• Helping clients to use Cogency's proprietary applications (training provided)
• Working with public offices and commercial agents on the client's behalf
• Reviewing legal documentation –attention to detail is a must.
• Multi-tasking effectively
• Excellent customer service skills
• Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
• Team player equally capable of working independently
• Great written and verbal communication
• Associates or bachelor’s degree or equivalent training, education and experience preferred.
• Prior secured transaction knowledge is preferred (Other duties may be assigned to meet business needs)

Requirements

• Excellent customer service skills, and strong computer/research skills including proficiency with MS Word, Excel and Outlook software
• Excellent organizational skills and be detail-oriented, with excellent written and verbal communication skills.
• Must be able to multi-task effectively, work to high standards of quality and meet deadlines
• The ability to work independently and function as part of a team.
• BA degree

Additional Information

Job Type: Full time - Non-Exempt; M-F Hours: 9:00 a.m. - 5:00 p.m.

Client Service Specialist - Tallahassee, FL

Summary

Are you looking for a company committed to integrity, fairness, and fun? Are you in search of a corporate culture that fosters career development and values work-life balance? Would you like to be a part of a fantastic, growing team? If you answered yes to these questions, then we have a position you should apply for!

Responsibilities

• Maintaining direct contact with our legal clients – processing orders, resolving any issues, communicating results.
• Carefully reviewing legal documentation – attention to detail is a must!
• Daily travel to the State department to drop off and pick up documentation
• Effectively multi-tasking a variety of tasks, projects and responsibilities.
• Superior customer service skills.
• Proficient in the Microsoft Office Suite (especially Excel, Word and Outlook software).
• Being a great Team Player- here at COGENCY GLOBAL we pride ourselves on our culture and we are looking for a great talent to add to our excellent team-dynamic.
• Excellent written and verbal communication- transmitting information both courteously and correctly is paramount.
• Additional ad-hoc projects as assigned by management.
• Prior legal-exposure or Secured Transaction and Corporate knowledge, industry experience and customer service experience is preferred.
• Bachelor's degree or equivalent is required

Requirements

• Excellent customer service skills, and strong computer/research skills including proficiency with MS Word, Excel and Outlook software
• Excellent organizational skills and be detail-oriented, with excellent written and verbal communication skills.
• Must be able to multi-task effectively, work to high standards of quality and meet deadlines
• The ability to work independently and function as part of a team.
• BA degree

Additional Information

Job Type: Full time - Non-Exempt; M-F Hours: 10:00 a.m. - 6:00 p.m.

County Fulfillment Client Service Specialist - Springfield, IL

Summary

We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented.

Responsibilities

• You will be in direct contact with clients– processing orders, resolving any issues, request for assistance.
• Data entry of client information, electronic filing, and retrieval of documents.
• Ability to respond promptly to client questions and concerns.
• Receive inbound and make outbound customer calls and government agency calls.
• Research various online county and state agency databases
• Performing due diligence online search requests, involving Secured Transactions, liens, litigation and/or bankruptcies for corporate and individual targets.
• Guiding clients through the process of working with state and local public offices
• Working with public offices and commercial agents on the client's behalf
• Create and deliver various types of reports.
• Reviewing legal documentation –attention to detail is a must.
• Directly responsible to organize the workflow to meet deadlines and demands.

Requirements

• Able to multi-task effectively
• Excellent customer service skills
• Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
• Team player
• Great written and verbal communication
• Bachelor’s degree
• A strong preference will be shown to any applicants who might have a history of working secured transactions or researching public records.

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m.

Service of Process Analyst I - Dover, DE or Sacramento, CA

We are looking for a Service of Process Analyst I to work out of our Dover, DE or Sacramento, CA office.

Summary

Cogency Global is seeking professionals with prior legal, paralegal, or business experience to join our growing litigation management team as a Service of Process Analyst in either Delaware or California. Applicants should have well-developed computer skills, show a strong proficiency in verbal and written communication, and be organized and detail oriented. A strong preference will be shown to applicants who have legal industry experience or a work history providing support services for business entities. 

Responsibilities

• Analyzing/reviewing legal documents.
• Ability to respond promptly to email and phone calls.
• Attention to detail.
• Work collaboratively as well as independently.
• Multi-tasking effectively and accurately.
• Excellent customer service skills.
• Proficient in Microsoft Office Suite (especially Word, Excel & Outlook).
• Team player & commitment to company culture.
• Strong written and verbal communication skills.

Requirements

• Excellent customer service skills, and strong computer/research skills including proficiency with MS Word, Excel and Outlook software
• Excellent organizational skills and be detail-oriented, with excellent written and verbal communication skills.
• Must be able to multi-task effectively, work to high standards of quality and meet deadlines
• The ability to work independently and function as part of a team.
• BA degree

Additional Information

Job Type: Full-time - Non-Exempt; M-F Hours: 9:00 a.m. - 5:00 p.m.

Client Service Specialist - Los Angeles, CA

Summary

We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. The ideal candidate must have a genuine interest in the legal field and be eager to learn. The candidate should be well organized and detail-oriented, with excellent written and verbal communication skills. You must be able to multi-task effectively, work to high standards of quality 

Responsibilities

The candidate will provide customer service for our law firm and entity clients. This will include:

• Reviewing documents, entering and processing requests
• Performing research and answering questions, updating company records and providing order results to clients on a short turnaround
• Utilize proprietary processing software,
• Obtain documents or arrange for their filing,
• Report results and add related charges to the order

Requirements

• Excellent customer service skills
• Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
• Team player
• Great written and verbal communication
• Bachelor’s degree or 2+ years of related experience in an office involved with legal or corporate legal services transactions
• Strong computer and research skills

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m.

Fulfillment client Service Specialist - Tallahassee, FL

Summary

Cogency Global is a leader in corporate compliance is seeking a Client Service Specialist to work with our clients at Corporations, Law Firms, Lending Institutions or Small Businesses to provide legal and compliance services. Primary objectives include managing a dynamic workflow in an efficient manner, providing sustained operational excellence, meeting company goals and providing exceptional customer service.

Responsibilities

• You will be in direct contact with clients –processing orders, resolving any issues, request for assistance
   
• Ability to respond promptly to client questions and concerns
   
• Helping clients to use Cogency's proprietary applications (training provided)
   
• Guiding clients through the process of working with state and local public offices
   
• Working with public offices and commercial agents on the client's behalf
   
• Reviewing legal documentation –attention to detail is a must.
   
• Multi-tasking effectively
    

Requirements

• Excellent customer service skills
   
• Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
   
• Great written and verbal communication

• Bachelor’s degree / Certified Paralegal
   
• Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs)

Additional Information

Job Type: Full-time - Non-Exempt ; M-F Hours: 9:00 a.m. - 5:00 p.m.

client Service Associate - Hilliard, OH

Summary

Cogency Global is a leader in corporate compliance is seeking a Client Service Specialist to work with our clients at Corporations, Law Firms, Lending Institutions or Small Businesses to provide legal and compliance services. Primary objectives include managing a dynamic workflow in an efficient manner, providing sustained operational excellence, meeting company goals and providing exceptional customer service.

Responsibilities

•  Greeting and assisting all incoming delivery personnel.
• Receiving inbound calls and making customer calls.
• Processing and distributing all mail and Service of Process.
• Driving to the SOS office daily, to deliver documents.
• Directly contacting internal and external clients – processing orders, resolving any issues, providing excellent customer service.
• Reviewing legal documentation with great attention to detail.
• Guiding clients through the process of working with state and local public offices
• Retrieving documents from various online state agency databases.
• Working with public offices and commercial agents on the client's behalf.
• Navigating quickly between multiple databases quickly and accurately.

Requirements

• Excellent customer service skills, and strong computer/research skills including proficiency with MS Word, Excel and Outlook software
• Excellent organizational skills and be detail-oriented, with excellent written and verbal communication skills.
• Must be able to multi-task effectively, work to high standards of quality and meet deadlines
• The ability to work independently and function as part of a team.
• BA degree

Additional Information

Job Type: Full-time - Non-Exempt; M-F Hours: 9:00 a.m. - 5:00 p.m.

County Fulfillment Client Service Specialist - Rolla, MO

Summary

We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented.

Responsibilities

• You will be in direct contact with clients– processing orders, resolving any issues, request for assistance.
• Data entry of client information, electronic filing, and retrieval of documents.
• Ability to respond promptly to client questions and concerns.
• Receive inbound and make outbound customer calls and government agency calls.
• Research various online county and state agency databases
• Performing due diligence online search requests, involving Secured Transactions, liens, litigation and/or bankruptcies for corporate and individual targets.
• Guiding clients through the process of working with state and local public offices
• Working with public offices and commercial agents on the client's behalf
• Create and deliver various types of reports.
• Reviewing legal documentation –attention to detail is a must.
• Directly responsible to organize the workflow to meet deadlines and demands.

Requirements

• Able to multi-task effectively
• Excellent customer service skills
• Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
• Team player
• Great written and verbal communication
• Bachelor’s degree
• A strong preference will be shown to any applicants who might have a history of working secured transactions or researching public records.

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m.

County Fulfillment Client Service Specialist - Gilbert, AZ

Summary

We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented.

Responsibilities

• You will be in direct contact with clients– processing orders, resolving any issues, request for assistance.
• Data entry of client information, electronic filing, and retrieval of documents.
• Ability to respond promptly to client questions and concerns.
• Receive inbound and make outbound customer calls and government agency calls.
• Research various online county and state agency databases
• Performing due diligence online search requests, involving Secured Transactions, liens, litigation and/or bankruptcies for corporate and individual targets.
• Guiding clients through the process of working with state and local public offices
• Working with public offices and commercial agents on the client's behalf
• Create and deliver various types of reports.
• Reviewing legal documentation –attention to detail is a must.
• Directly responsible to organize the workflow to meet deadlines and demands.

Requirements

• Able to multi-task effectively
• Excellent customer service skills
• Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
• Team player
• Great written and verbal communication
• Bachelor’s degree
• A strong preference will be shown to any applicants who might have a history of working secured transactions or researching public records.

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m. 

Client Service Specialist - Dover, DE

Summary

We are currently looking for a candidate with prior customer service experience who will enjoy the support, camaraderie and satisfaction that comes from working with a family-oriented, professional company. Applicants should have well-developed computer skills, show a strong proficiency in verbal and written communication, be organized and detail oriented. A strong preference will be shown to any applicants who might have paralegal experience or a history of working with corporate and secured transactions or researching public records.

Responsibilities

• You will be in direct contact with clients– processing orders, resolving any issues, request for assistance
• Ability to respond promptly to client questions and concerns
• Helping clients to use Cogency Global’s proprietary applications (training provided)
• Guiding clients through the process of working with state and local public offices
• Working with public offices and commercial agents on the client's behalf
• Reviewing legal documentation –attention to detail is a must.
• Multi-tasking effectively

Requirements

• Excellent customer service skills
• Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
• Team player
• Great written and verbal communication
• Bachelor’s degree / Certified Paralegal
• Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs)

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m. or  10:00 a.m. - 6:00 p.m.

County UCC and Lien Service Specialist - TUmwater, WA

Summary

We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented.

Responsibilities

• You will be in direct contact with clients– processing orders, resolving any issues, request for assistance.
• Data entry of client information, electronic filing, and retrieval of documents.
• Ability to respond promptly to client questions and concerns.
• Receive inbound and make outbound customer calls and government agency calls.
• Research various online county and state agency databases
• Guiding clients through the process of working with state and local public offices
• Working with public offices and commercial agents on the client's behalf
• Create and deliver various types of reports.
• Reviewing legal documentation –attention to detail is a must.
• Directly responsible to organize the workflow to meet deadlines and demands.

Requirements

• Multi-tasking effectively
• Excellent customer service skills
• Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
• Team player
• Great written and verbal communication
• Bachelor’s degree
• Prior Corporate knowledge and real state or title, insurance and government clerical industry is preferred (Other duties may be assigned to meet business needs)

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m. Salary Range: $32k - $38k

Client Service Specialist - Albany, NY

Summary

We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented.

Responsibilities

• You will be in direct contact with clients– processing orders, resolving any issues, request for assistance
• Ability to respond promptly to client questions and concerns
• Helping clients to use Cogency Global’s proprietary applications (training provided)
• Guiding clients through the process of working with state and local public offices
• Working with public offices and commercial agents on the client's behalf
• Reviewing legal documentation –attention to detail is a must.
• Multi-tasking effectively

Requirements

• Excellent customer service skills
• Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
• Team player
• Great written and verbal communication
• Bachelor’s degree
• Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs)

Additional Information

Job Type: Full-time; M-F Hours: 9:30 a.m. - 5:30 p.m.

IT Infrastructure Product Owner - Brooklyn Center, MN

Summary

At Cogency Global, we’re doing things a bit differently in the IT world. Our adoption of agile work management frameworks extends into our IT infrastructure teams. We’re looking for an experienced technology leader who can guide and orchestrate the delivery of business outcomes through facilitating and making technical decisions in the Product Owner role.

While this is an important leadership role, it is not a people management role. As an agile product owner, you’ll provide direction and focus to our two infrastructure teams using Scrum and Kanban. Living agile values such as visibility, collaboration, and engagement are core to delivering a stable, resilient, and growth-minded on-premisesserver and network infrastructure. You’ll be a position to make a positive impact on your colleagues’ productivity and happiness.

Our ideal candidate is patient, professional, fun-loving, quick learning, a strong problem solver, a self-starter, and someone who can inspire their team, collaborate well with others, and communicate effectively with technical and non-technical colleagues. The ability to evaluate options, make decisions, and manage roadmaps and backlogs to achieve goals are essential.

Responsibilities and Expectations:

• Collaborate with technologists, stakeholders, and business leaders to deliver business outcomes through a robust IT infrastructure that enables enable agility, scalability, and resilience.
• Work with our two agile IT infrastructure teams in a scrum Product Owner and Kanban Service Delivery Manager role.
• Within 30 days, learn all company and IT policies, procedures, and develop rapport with your team, stakeholders, and other members of the leadership group.
• Within the first 60 days, move into the PO and SDM roles on our two infrastructure teams, prioritizing their work, and settings actionable goals.
• By the 90-day mark, you’ll be responsible for building and delivering our infrastructure roadmap.

Requirements and Skills:

To be successful in this position you will need to exhibit the behavior traits above and be thorough with an attention to detail, and natural with follow-up and follow-through. We are looking for someone who is organizationally savvy, understands the long-term “big picture” and short-term perspectives of situations and how they relate to achieving business outcomes. You need to display integrity and be intellectually curious, able to quickly comprehend the functions and capabilities of new, existing, and emerging technologies, and be able to apply multiple technical solutions to enable future business capabilities.

You’ll need the appropriate people and communication skills to deal with technology problems under pressure with humility, grace, humor, and confidence. Your teams will need you to be a supportive but purposeful decision-maker who can help them see the vision, understand the goals, and deliver successful results.

Ideally, you’ll have completed A-CSPO and KSD training. While not required, you’ll be more successful if you also experience working in or with IT infrastructure teams as a system or network administrator and can collaborate technically with our senior technologists and architects.

Our company operates on a hybrid in-office schedule; after your onboarding period, you’ll be expected to be in the office at least two days per week. Full time remote work is not an option for this position. Some travel to other offices around the USA is expected but no more than 15% of your time.

Additional Requirements Include:

• Excellent interpersonal skills in areas such as teamwork, facilitation, and negotiation
• Strong leadership skills
• Excellent analytical and technical skills
• Excellent written and verbal communication skills
• Excellent planning and organizational skills
• Knowledge of Agile work management frameworks including Scrum and Kanban
• Knowledge of many, if not most, aspects of an enterprise technology architecture
• Knowledge of information principles and processes
• Knowledge of financial models and budgeting
• Understanding of network and security architecture, IT standards and controls
• Understanding and knowledge of system development life cycle methodologies (such as waterfall, spiral, agile software development, rapid prototyping, incremental, synchronize and stabilize, and DevOps)
• Understanding and knowledge of IT service management (ITSM) and Information Technology Infrastructure Library (ITIL) and different modeling languages (such as UML)

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m.

Application Developer - Minneapolis, MN

Summary

The primary responsibility of this position is to design, develop, enhance, and implement applications that support our primary functions as a registered agent and service company. As a developer, you will work with up to 4 other Scrum team members. As a member of the team at a stable, growing company, you will have an opportunity to prove yourself and make a noticeable impact on the organization.

Requirements and Skills:

B.S. in Computer Science or related field is required. We are looking for candidates with 2+ years of experience.  Very little travel is required.

Characteristics:

• Professional
• Team Player
• Fun Spirited
• Problem Solver
• Quick Learner
• Innovative Thinker
• Curious & Motivated
• Good Communicator

Desired Technical Skills:

• Software design and analysis
• Web application and web service development (ASP, .NET, Web API, MVC)
• C#
• MS SQL Server 2016+
• Nice to Have:
  • Angular, Typescript, RxJS, Node.js, npm
  • JavaScript, HTML, CSS, JSON, XML
  • VS Code, Visual Studio 2022+, Chrome Developer Tools
  • Git Source Control
  • Unit Testing - MS test, Mog, Jest / Jasmine
  • Windows 11, Windows Server, IIS
  • Azure DevOps Server 2022
  • Scrum & Agile principles

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m.

System Administrator PowerShell - Newark, DE 

Summary

As a System Administrator of Cogency Global’s Infrastructure team, you will have the opportunity to work with a dynamic team, focusing on delivering technical solutions and resolving day-to-day technical challenges. You’ll be able to help guide our companies’ computing needs. You’ll be in a position to make a positive impact on the overall IT Architecture of Cogency Global.

Our ideal candidate is patient, professional, fun-loving, a quick learning, a strong problem solver, and someone who can think outside the box and challenge their team members for better solutions. Strong technical skills are valuable in this role but not as essential as being curious and wanting to always improve.  

Responsibilities

• Work with our System Administration team to perform daily monitoring of server systems; review system and application logs; verify proper scheduling and completion of automated tasks.
• Resolve System Administration tickets; help coordinate and implement solutions toensure tickets are handled promptly, supportively, and effectively.
• Create and improve PowerShell scripting to improve automation.
• Install and configure hardware; install and configure server operating systems; install and configure supporting applications.
• Contribute to maintenance on various servers in a Windows Active Directory domain environment.
• Generate appropriate documentation of system configurations.
• Provides input in planning and managing IT product and service development.
• Stay current with developments in new technologies and platforms.
• Plan, implement, and monitor the integration of new technologies into the server systems as required.
• Assist with formulating IS policies, procedures, and performance management processes and measures.
• Install, administer, and troubleshoot the organizations security solutions.
• Update software with the latest security patches and ensuring the proper defenses are present for each infrastructure resource.
• Help flag, resolve, document, any issues related to audits
• Within 30 days, learn all company and IT policies, procedures, and develop rapport with your team.
• Within the first 60 days, train with team members on most of the technologies within the environment.  Develop rapport with other members of the Information Systems team.
• By the 90-day mark, you’ll be expected to communicate with colleagues outside of the Information System department and establish your credibility within the organization.  

Requirements and Skills:

To be successful in this position you will need to be smart, kind, friendly, a quick learner, self-motivated, thorough with an attention to detail, and natural with follow-up and follow-through. Our company operates on a hybrid in-office schedule; after your onboarding period, you’ll be expected to be in the office at least two days per week. Full time remote work is not an option for this position. Some travel to other offices around the USA is expected but no more than 10% of your time.

You’ll need the appropriate people and communication skills to deal with technology problems under pressure with humility, grace, humor, and confidence. Your team will need you to be a key piece in the team’s success and utilize your strengths to help keep things running smooth.

Additional Requirements Include:

• Bachelor’s degree in computer science, information systems, cyber security, or related technical field; or equivalent work experience.
• 5+ years in a IS and business/industry.
• Experience with PowerShell scripting beyond basic get- set- commands.
• Microsoft certifications (or equivalent).
• Experience with Microsoft Windows Server platforms up to and including version 2019.
• Experience with virtualization technologies such as HyberV or VMWare.
• Experience with SAN architecture & administration (Equalogic, Compellent, Powervault).

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m.

Large Law Firm Account Executive - Miami, FL 

Note: This is a remote position

Summary

Cogency Global is growing and excited to announce we are recruiting for a Large Law Firm Account Executive (Field AE) that will be located within the region, preferably within a commuting distance to the Miami and Ft. Lauderdale markets. This person will join the East Coast team and will report to our Regional Sales Director. This Account Executive will initiate new client relationships, as well as maintain and expand existing client accounts in our Florida territory. To be successful, the AE will develop a deep knowledge of our transactional product lines, along with a general knowledge of our agency and compliance product lines. Cogency’s Large Law AEs are physically active in the field and build long-lasting buyer relationships via face-to-face sales efforts, so flexibility to travel will be required.

Responsibilities

• Establish, maintain, and expand new and existing law firm relationships within your assigned law firm territory
   
• Maximize revenue growth by achieving & exceeding sales quotas
   
• Generate and follow up on leads, researching and qualifying prospective customers and buyers
   
• Strategically schedule in-person meetings and travel within your territory
   
• Provide online and in-person product demonstrations
   
• Keep Salesforce up to date on a weekly basis with pipeline and activity data, and supply management with oral and written reports on activities and customers when requested
   
• Participate in trade shows, seminars and other sales and marketing led events
   
• Provide clear and effective written proposals for current and prospective customers
   
• Develop and coordinate budgetary needs with your Regional Sales Director

Requirements

• Curious, Courageous & Coachable.
• Proven track record of success & career advancement
• You can articulate why you’ve had success
• Demonstrated ability to balance the identification and development of new client relationships with the nurturing and expansion of existing client relationships. (this is a hunter/farmer role)
   
• Minimum 5 years field sales experience within legal and/or financial industry (selling services)
   
• Prefer experience within the Legal Services industry (not required)
   
• Strong written, verbal and presentation skills
   
• Strong computer skills, including proficiency with Microsoft Word, Excel, and PowerPoint, as well as Salesforce or a similar CRM (5 years of Salesforce experience preferred)
• Bachelors Degree preferred

Additional Information

Job Type: Full-time Remote; M-F Hours: 9:00 a.m. - 5:00 p.m. 

Entity Account Executive - Center West Region (Denver, CO/Remote)

Summary

 This is an exciting time to join Cogency Global.  Come be a part of a highly established, revered, and profitable international service company.  

 As one of 16 Entity Account Executives in North America, you will join the CenterWest team and will report directly to our CenterWest Entity Regional Sales Director in Denver, CO.  The Entity AE will initiate new client relationships, as well as maintain and expand existing client accounts in our CenterWest Region.  To be successful, the Entity AE will develop a deep knowledge of our agency and compliance product lines, along with a general knowledge of our transactional product lines.

Responsibilities

• Establish, maintain, and expand new and existing entity clients within your assigned territory/sector
• Maximize revenue growth by achieving & exceeding sales quotas
• Generate and follow up on leads while continually researching and qualifying prospective customers and buyers (a true hunter mentality)
• Strategically schedule and execute meetings within your territory/sector
• Provide online and in-person product demonstrations
• Keep Salesforce up to date on a weekly basis with pipeline and activity data, and supply management with oral and written reports on activities and customers when requested
• Participate in trade shows, seminars and other sales and marketing led events
• Provide clear and effective written proposals for current and prospective customers
• Develop and coordinate budgetary needs with your Regional Sales Director as needed

Requirements

• A Curious, Courageous and Coachable mindset.
• A proven track record of successfully meeting and exceeding sales objectives
• Ability to effectively prospect and qualify leads while performing needed assessments, engaging technical resources as required
• Utilize solution-selling and value-selling techniques to effectively guide the sales process to close
• Upsell and leverage business from new and established customer relationships
• Resolve client issues in a timely and thorough manner; escalates issues to manager as appropriate
• Remain informed of service line, competition and industry trends that may impact client business activities
• A demonstrated ability to balance the identification and development of new client relationships with the nurturing and expansion of existing client relationships.
• Minimum 3 years of sales experience to Entities (SMB, Mid-Market and/or Enterprise)
• Prefer experience within the Legal Services industry (not required)
• Strong written, verbal and presentation skills with a consultative professional business acumen
• Must be detail oriented, organized, ethical, responsible, and self-motivated
• Strong computer skills, including proficiency with Microsoft Word, Excel, and PowerPoint, as well as Salesforce or a similar CRM
• Strong interpersonal skills: ability to rapidly develop and cultivate relationships with peers, partners, and key influencers. Be confident and assertive, but with a fun,friendly and collaborative approach.

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m. Salary Range: $70k- $80k + Commission

Large Law Firm Account Executive - Los Angeles, CA

Summary

Cogency Global is growing and excited to announce we are recruiting for a Large Law Firm Account Executive (Field AE) that will be located within the Southern California region, preferably within a commuting distance of our LA office.  This person will join the Center West team and will report to our Regional Sales Director in Chicago, IL. This Account Executive will initiate new client relationships, as well as maintain and expand existing client accounts in our Southern California territory which includes Hawaii.  To be successful, the AE will develop a deep knowledge of our transactional product lines, along with a general knowledge of our agency and compliance product lines. Cogency’s Large Law AEs are physically active in the field and build long-lasting buyer relationships via face-to-face sales efforts, so flexibility to travel will be required.

Responsibilities

• Establish, maintain, and expand new and existing law firm relationships within your assigned law firm territory
• Maximize revenue growth by achieving & exceeding sales quotas
• Generate and follow up on leads, researching and qualifying prospective customers and buyers
• Strategically schedule in-person meetings and travel within your territory
• Provide online and in-person product demonstrations
• Keep Salesforce up to date on a weekly basis with pipeline and activity data, and supply management with oral and written reports on activities and customers when requested
• Participate in trade shows, seminars and other sales and marketing led events
• Provide clear and effective written proposals for current and prospective customers
• Develop and coordinate budgetary needs with your Regional Sales Director

Requirements

• Curious, Courageous & Coachable.
• Proven track record of success & career advancement
• You can articulate why you’ve had success
• Demonstrated ability to balance the identification and development of new client relationships with the nurturing and expansion of existing client relationships. (this is a hunter/farmer role)
• Minimum 3 years field sales experience within legal and/or financial industry (selling services)
• Prefer experience within the Legal Services industry (not required)
• Strong written, verbal and presentation skills
• Strong computer skills, including proficiency with Microsoft Word, Excel, and PowerPoint, as well as Salesforce or a similar CRM

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m. 

Large Law Firm Account Executive - New York, NY

Summary

Cogency Global is growing and excited to announce we are recruiting for a Large Law Firm Account Executive (Field AE) that will be located within the region, preferably within a commuting distance to our New York City office. This person will join the East Coast team and will report to our Regional Sales Director. This Account Executive will initiate new client relationships, as well as maintain and expand existing client accounts in our New York City territory. To be successful, the AE will develop a deep knowledge of our transactional product lines, along with a general knowledge of our agency and compliance product lines. Cogency’s Large Law AEs are physically active in the field and build long-lasting buyer relationships via face-to-face sales efforts, so flexibility to travel will be required.

Responsibilities

• Establish, maintain, and expand new and existing law firm relationships within your assigned law firm territory
• Maximize revenue growth by achieving & exceeding sales quotas
• Generate and follow up on leads, researching and qualifying prospective customers and buyers
• Strategically schedule in-person meetings and travel within your territory
• Provide online and in-person product demonstrations
• Keep Salesforce up to date on a weekly basis with pipeline and activity data, and supply management with oral and written reports on activities and customers when requested
• Participate in trade shows, seminars and other sales and marketing led events
• Provide clear and effective written proposals for current and prospective customers
• Develop and coordinate budgetary needs with your Regional Sales Director

Requirements

• Curious, Courageous & Coachable.
• Proven track record of success & career advancement
• You can articulate why you’ve had success
• Demonstrated ability to balance the identification and development of new client relationships with the nurturing and expansion of existing client relationships. (this is a hunter/farmer role)
• Minimum 3 years field sales experience within legal and/or financial industry (selling services)
• Prefer experience within the Legal Services industry (not required)
• Strong written, verbal and presentation skills
• Strong computer skills, including proficiency with Microsoft Word, Excel, and PowerPoint, as well as Salesforce or a similar CRM

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m.  Salary Range: $100k - 120k + Commission

Large Law Firm Account Executive - Denver, Co

Summary

Cogency Global is growing and excited to announce we are recruiting for a Large Law Firm Account Executive (Field AE) that will be located within the region, preferably within a commuting distance to our Denver, CO office. This person will join the Center West team and will report to our Regional Sales Director in Chicago, IL. This Account Executive will initiate new client relationships, as well as maintain and expand existing client accounts in our Mountain territory which encompasses 11 states. To be successful, the AE will develop a deep knowledge of our transactional product lines, along with a general knowledge of our agency and compliance product lines. Cogency’s Large Law AEs are physically active in the field and build long-lasting buyer relationships via face-to-face sales efforts, so flexibility to travel will be required.

Responsibilities

• Establish, maintain, and expand new and existing law firm relationships within your assigned law firm territory
• Maximize revenue growth by achieving & exceeding sales quotas
• Generate and follow up on leads, researching and qualifying prospective customers and buyers
• Strategically schedule in-person meetings and travel within your territory
• Provide online and in-person product demonstrations
• Keep Salesforce up to date on a weekly basis with pipeline and activity data, and supply management with oral and written reports on activities and customers when requested
• Participate in trade shows, seminars and other sales and marketing led events
• Provide clear and effective written proposals for current and prospective customers
• Develop and coordinate budgetary needs with your Regional Sales Director

Requirements

• Curious, Courageous & Coachable.
• Proven track record of success & career advancement
• You can articulate why you’ve had success
• Demonstrated ability to balance the identification and development of new client relationships with the nurturing and expansion of existing client relationships. (this is a hunter/farmer role)
• Minimum 3 years field sales experience within legal and/or financial industry (selling services)
• Prefer experience within the Legal Services industry (not required)
• Strong written, verbal and presentation skills
• Strong computer skills, including proficiency with Microsoft Word, Excel, and PowerPoint, as well as Salesforce or a similar CRM

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m.  Salary Range: $70k - $75k + Commission

Entity Account Executive - Charlotte, Nc or newark, de

Summary

As one of 16 Entity Account Executives in North America, you will join the East team and will report directly to our East Entity Regional Sales Director in Newark, DE. The Entity AE will initiate new client relationships, as well as maintain and expand existing client accounts in our East Region. To be successful, the Entity AE will develop a deep knowledge of our agency and compliance product lines, along with a general knowledge of our transactional product lines.

Responsibilities

• Establish, maintain, and expand new and existing entity clients within your assigned territory/sector
• Maximize revenue growth by achieving & exceeding sales quotas
• Generate and follow up on leads while continually researching and qualifying prospective customers and buyers (a true hunter mentality)
• Strategically schedule and execute meetings within your territory/sector
• Provide online and in-person product demonstrations
• Keep Salesforce up to date on a weekly basis with pipeline and activity data, and supply management with oral and written reports on activities and customers when requested
• Participate in trade shows, seminars and other sales and marketing led events
• Provide clear and effective written proposals for current and prospective customers
• Develop and coordinate budgetary needs with your Regional Sales Director as needed

Requirements

• A Curious, Courageous and Coachable mindset.
• A proven track record of successfully meeting and exceeding sales objectives
• Ability to effectively prospect and qualify leads while performing needed assessments, engaging technical resources as required
• Utilize solution-selling and value-selling techniques to effectively guide the sales process to close
• Upsell and leverage business from new and established customer relationships
• Resolve client issues in a timely and thorough manner; escalates issues to manager as appropriate
• Remain informed of service line, competition and industry trends that may impact client business activities
• A demonstrated ability to balance the identification and development of new client relationships with the nurturing and expansion of existing client relationships.
• Minimum 3 years of sales experience to Entities (SMB, Mid-Market and/or Enterprise)
• Prefer experience within the Legal Services industry (not required)
• Strong written, verbal and presentation skills with a consultative professional business acumen
• Must be detail oriented, organized, ethical, responsible, and self-motivated
• Strong computer skills, including proficiency with Microsoft Word, Excel, and PowerPoint, as well as Salesforce or a similar CRM
• Strong interpersonal skills: ability to rapidly develop and cultivate relationships with peers, partners, and key influencers. Be confident and assertive, but with a fun, friendly and collaborative approach.

Additional Information

Job Type: Full-time; M-F Hours: 9:00 a.m. - 5:00 p.m.

Payroll Specialist/Benefits Admin Support - New York, NY and Los Angeles, CA

Summary

Are you looking for a company committed to integrity, fairness, and fun? Are you in search of a corporate culture that fosters career development and values work-life balance? Would you like to be a part of a fantastic, growing HR Team? If you answered yes to these questions, then we have a position you should apply for!

The ideal candidate will have 3-5 years’ experience processing payroll using ADP Workforce Now, assisting with implementations in the past, and resolving any payroll issues or questions. Prior experience with benefits administration a plus.

Responsibilities

• The Payroll Specialist will be responsible for the day-to-day payroll processing a timely and accurate manner.
   
• Processing payroll up to 400+ employees.
   
• Verify all payroll entries including deductions, earnings and changes, review and reconcile payroll data and resolve any discrepancies as necessary.
   
• Organize and verify all data for final payroll runs prior to processing of year end W-2s, and process W-2 corrections as appropriate.
   
• The Payroll Specialist will work with operation managers and other employees regarding inquiries, issues and procedures affecting payroll and HR.
   
• Create and run reports as requested.
   
• Full knowledge of all Federal, State and Local tax accounts is required, and miscellaneous special projects or additional tasks as assigned.
• Assist with future implementations as necessary.
• Assist Benefits Administration.
   
• Back-up to Benefits Administrator.
   
• Respond to staff questions/inquiries related to benefits.

Requirements

• 3 - 5 years of payroll specialist or analyst experience.
   
• Exercises a high level of professionalism and a positive demeanor.
   
• Thrive in a growing, fast-paced team environment.
   
• Excellent proficiency in ADP platforms, specifically ADP Workforce Now.
   
• Strong attention to detail.
   
• Ability to maintain confidentiality.
   
• Our ideal candidate should be personable and enjoy having fun and working in a culture that embraces it!

Additional Information

Job Type: Full time; M-F; Salary Range: $55k - $60k

Hours:

LA - 9:00 a.m. - 5:00 p.m. PT

NYC - 11:00 a.m. - 7:00 p.m. ET