** Starting at 10PM Eastern Time on Monday, October 26th, 2020, we will be performing website maintenance lasting approximately 30 minutes. During this time, all COGENCY GLOBAL applications, including Entity Central® and UCC ProFile, will be unavailable. We apologize for any inconvenience this may cause. **

View All Services

EMPLOYMENT

Integrity, Fairness & Fun

PJ Day

With offices across the U.S., London, Singapore and Hong Kong, our rapidly-growing company is home to nearly 300 talented professionals who are passionate about creating perfectly-timed solutions. It’s not always simple, but mastering business challenges around the world is how we’ve become such a big part of our clients’ success. We work hard to be the responsive team they rely on. From providing unparalleled service, to being thought leaders who create some of the industry’s most innovative products, COGENCY GLOBAL is a company you can be proud to work for. 

Growth is a big part of our mission, and we realize that in order to expand our global capabilities and locations, we must provide our team with the tools they need to evolve and face new challenges. Not only do we equip our employees with ongoing training and emerging technology, but our unique company culture fosters creativity and builds the foundation for success. Our commitment to integrity, fairness and fun makes us the kind of company where people stick around, often for their entire careers.

Together, we live our Core Values:

Integrity: Doing the right thing even when no one will know and walking the talk.
Fairness: We have an open-door policy with access to all including the CEO at any time in a friendly & collaborative environment.
Fun: We believe in a fun work environment & have many team events that support the ‘fun’ culture.
No Lay off policy: We believe loyalty must go first from management to staff and we are proud of this unique policy.

...and to further support our staff, we offer:

  • 35-hour work week.
  • Competitive salaries.
  • Relaxed and casual dress code for summer months & Fridays.
  • Educational assistance program for all of our eligible staff members.
  • An organization that gives back to society. – We offer paid community service days to all our eligible staff members and NYC Headquarters participates in a number of charity drives throughout the year.
  • Continuous learning is encouraged through our Quarterly New Hire Seminars & Knowledge Sharing sessions.
  • Global opportunities.
  • A commitment to diversity & inclusion.
  • 401k up to 4% price match, access to FSA, Pre-Tax Transit benefit.
  • 75% covered Medical Insurance & 50% covered Dental & Vision insurance.
  • Woman-friendly workplace with a management team that’s more than 50% female.
  • Location and schedule flexibility for many positions.
  • Growth-oriented company with honest and straightforward policies.
  • Expanding technology-based opportunities with a growing emphasis on data and analytics.

If you’re a reliable professional who’s driven to find modern business solutions and make real connections with people, explore opportunities to join our team below.

Los Angeles Food Book Drive_TU.jpg Ugly Sweater - Around Table Suzanne_Wall Street-660426-edited

                      Dover Group Pic 3-323786-edited  Fountain Photo 2

 

We are currently looking to fill the following position(S):

 

To apply send an email to: CAREERS@COGENCYGLOBAL.COM

**Please include the position title and city in the subject line.**     Pl

 

Scrum Team Member – Scrum Master-Minneapolis, mn

Summary

We are looking for candidates with 2+ years of prior Scrum Master experience and a Scrum Master Certification.

The Scrum Master must have a good understanding of the Scrum framework, Scrum values, Agile principles and values in the Agile Manifesto with the ability to train others on the subtleties. Ultimately, the Scrum Master is responsible for ensuring that Scrum is understood and in place, inside the Scrum team and outside. He or she helps people outside the Scrum team understand the framework and the kinds of interactions with the Scrum team that are helpful (and those that are not).

The Scrum Master will coach and influence at all levels to drive increased agility, velocity, predictability, innovation and quality. The Scrum Master will be responsible for coaching and developing self-directed delivery teams by removing obstacles and acting as the continuous improvement agent for the team.

Characteristics

  • Good communicator – Communicates well with others. Is willing to lead difficult conversations
  • Facilitative – Lead and demonstrate value-add principles to the team and others
  • Assertive – Ensure Scrum Framework and Agile Principles and Values are adhered to and be the voice of reason and authority
  • Situationally Aware – Be the first to notice difference and issues as they arise and elevate them appropriately
  • Enthusiastic – High-energy towards motivating team and others through encouragement and recognition
  • Continual Improvement – Focus on growing oneself and the team through learning new tools and techniques and focus on helping team realize areas for improvement on a constant basis
  • Conflict Resolution – Identify and address situations where conflict arises and facilitate discussions to seek resolution
  • Attitude of Empowerment – Lead the team towards self-organization
  • Attitude of Transparency – Ensure the team’s progress, obstacles and successes are highly visible to all stakeholders, including the team
  • Highly Reliable – Sets the tone for the team with regard to being reliable both in terms of following through on commitments and minimizing unscheduled PTO

Responsibilities

  • Active facilitator / Scrum coach to both the team and Product Owner
  • Ensures the team is always working towards the sprint goal
  • Responsible for the team's continuous improvement by mentoring and enforcement of good coding practices
  • Identifies team or individual skills training opportunities
  • Enforces the team working agreement
  • Ensures team sprint experiments are being adhered to
  • Guarantees code reviews are completed timely and consistently
  • Holds team member 1:1s as needed and holds the team accountable for individual performance
  • Actively promotes ‘Team Commitment’
  • Resolves team-level disputes and escalates issues to management where appropriate

Skills & Attributes

  • Good understanding of basic fundamentals of iterative development
  • Understand the fundamentals of software development processes and procedures
  • Understand backlog tracking, burndown metrics, velocity and task definition
  • Familiarity with common Agile practices, service-oriented environments, and better development practices

Additional Information

Job Type: Full-time; M-F; 9AM-5PM

 

CLIENT SERVICE SPECIALIST - Tallahassee, FL

Summary

We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that come from working with a family-oriented, professional company. Applicants should be computer-knowledgeable, show strong proficiency in verbal and written communication and be organized and detail oriented.

Responsibilities

  • Maintaining direct contact with our legal clients – processing orders, resolving any issues, communicating results.
  • Carefully reviewing legal documentation – attention to detail is a must!
  • Daily travel to the State department to drop off and pick up documentation
  • Effectively multi-tasking a variety of tasks, projects and responsibilities.
  • Superior customer service skills.
  • Proficient in the Microsoft Office Suite (especially Excel, Word and Outlook software).
  • Being a great Team Player- here at COGENCY GLOBAL we pride ourselves on our culture and we are looking for a great talent to add to our excellent team-dynamic.
  • Excellent written and verbal communication- transmitting information both courteously and correctly is paramount.
  • Additional ad-hoc projects as assigned by management.
  • Prior legal-exposure or Secured Transaction and Corporate knowledge, industry experience and customer service experience is preferred.
  • Bachelor's degree or equivalent is required.

Additional Information

Job Type: Full-time; M-F


User Support Specialist - springfield, il

Summary

At COGENCY GLOBAL, a User Support Specialist is responsible for hardware and software support for the entire company.  Specific responsibilities include software installation and maintenance, hardware troubleshooting and installation, basic endpoint network connectivity, troubleshooting, and helping internal clients with technical problems and resolutions.

Responsibilities

  • Answer staff questions electronically, in person, and via phone on all company-supported applications and technologies
  • Monitor and respond to support/trouble tickets in a timely manner
  • Troubleshoot equipment problems, determine sources of computer problems (hardware, software, user access, phone system, etc.), and perform hardware and software installations, as required
  • Image/set up, configure, maintain, and deploy desktop workstations
  • Configure, deploy, and maintain workgroup printers
  • Microsoft Office 365 and Windows Active Directory account setup and basic maintenance
  • Advise staff on appropriate actions to be taken via phone, remote connection, or in person
  • Serve as liaison between staff and other technology departments to resolve issues and/or escalations
  • Provide onthejob training to colleagues
  • Follow documented team and company policies and procedures
  • Handle miscellaneous duties as assigned by supervisors and managers
  • Assist with operational support projects, generate systems statistics, and create/update documentation as needed

Requirements

  • A 2-year degree (in Computer Science, IT, Business, related major) or 5 years of professional technical support experience
  • Experience using and supporting:
    1. MS Windows 10, Server 2012 or newer
    2. MS Office 2016 or newer
    3. MS Office 365
  • 2+ years of relevant experience with:
    1. Desktop PC support
    2. Microsoft Windows 10 troubleshooting
    3. Working knowledge of TCP/IP networking
    4. Desktop software application support and configuration
    5. Technical troubleshooting, problem solving, resolution, and documentation
Skills & Attributes
  • Able to communicate technical/complex information both verbally and in writing
  • Able to understand the business needs and expected usage of systems being supported
  • Collaborative, Team Player who is able to build trust & achieve goals
  • Able to prioritize & respond to emergency situations effectively
  • A quick learner who is able to work problems through to completion with a high degree of attention to detail
  • Fun-loving & Professional

Additional Information

Job Type: Full-time; M-F

 

Client Service Specialist- Dover, DE

Summary

We are currently looking for a candidate with prior customer service experience who will enjoy the support, camaraderie and satisfaction that comes from working with a family-oriented, professional company. Applicants should have well-developed computer skills, show a strong proficiency in verbal and written communication, be organized and detail oriented. A strong preference will be shown to any applicants who might have paralegal experience or a history of working with corporate and secured transactions or researching public records.

Responsibilities

  • You will be in direct contact with clients –processing orders, resolving any issues, request for assistance
  • Ability to respond promptly to client questions and concerns
  • Helping clients to use Cogency's proprietary applications (training provided)
  • Guiding clients through the process of working with state and local public offices
  • Working with public offices and commercial agents on the client's behalf
  • Reviewing legal documentation –attention to detail is a must.
  • Multi-tasking effectively
  • Excellent customer service skills
  • Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
  • Team player
  • Great written and verbal communication
  • Bachelor’s degree
  • Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs)

Additional Information

Job Type: Full-time; M-F, Compensation based on experience related to the position.

 

PAYROLL SPECIALIST/Benefits Admin- New York, NY

Summary

Are you looking for a company committed to integrity, fairness, and fun? Are you in search of a corporate culture that fosters career development and values work-life balance? Would you like to be a part of a fantastic, growing HR Team? If you answered yes to these questions, then we have a position you should apply for!

The ideal candidate will have 3-5 years’ experience processing payroll using ADP Workforce Now, assisting with implementations in the past, and resolving any payroll issues or questions. Prior experience with benefits administration a plus.

Responsibilities

  • The Payroll Specialist will be responsible for the day-to-day payroll processing a timely and accurate manner
  • Processing payroll up to 300 employees
  • Verify all payroll entries including deductions, earnings and changes, review and reconcile payroll data and resolve any discrepancies as necessary
  • Organize and verify all data for final payroll runs prior to processing of year end W-2s, and process W-2 corrections as appropriate
  • The Payroll Specialist will work with operation managers and other employees regarding inquiries, issues and procedures affecting payroll and HR
  • Create and run reports as requested
  • Full knowledge of all Federal, State and Local tax accounts is required, and miscellaneous special projects or additional tasks as assigned
  • Assist with future implementations as necessary

Secondary Responsibilities include:

  • Assist Benefits Administration
  • Back-up to Benefits Administrator
  • Respond to staff questions/inquiries related to benefits

Requirements

  • 3 - 5 years of payroll specialist or analyst experience
  • Exercises a high level of professionalism and a positive demeanor
  • Thrive in a growing, fast-paced team environment
  • Excellent proficiency in ADP platforms, specifically ADP Workforce Now
  • Strong attention to detail
  • Ability to maintain confidentiality
  • Our ideal candidate should be personable and enjoy having fun and working in a culture that embraces it!

Additional Information

Job Type: Full-time; M-F

 

Client Service Specialist-Dallas, TX

Summary

If you are interested in a career in the legal information service industry and working closely with the most prestigious law firms and entity clients in the country, then COGENCY GLOBAL INC. may just be the company for you. Our exceptional service has fueled a tremendous growth and we are now seeking a highly motivated, customer-focused professional, preferably with UCC/corporate legal experience to join our team. If you enjoy working on a team, have strong computer skills, excellent customer service skills, like being busy, able to multi-task and want to learn and grow, you should check out our company.

Responsibilities

  • Identify and assess customer needs through consultation via email and phone.
  • Build sustainable relationships with customers by providing high quality customer service.
  • Use established tools and procedures to provide complete and accurate information to customers.
  • Provide solutions and alternatives to customer inquiries.
  • Be a Subject Matter Expert in a variety of topics such as UCC, Mergers, Conversions, Formations and Withdrawals.
  • Create moments of “WOW” by going above and beyond what is expected.

Requirements

  • Four year college degree or equivalent work experience.
  • Proficient in Microsoft Office programs.
  • Exceptional customer service skills.
  • Strong ability to multi-task.
  • Must be a team-player.
  • Excellent written and verbal communication skills.
  • Corporate filing/retrieval and UCC experience preferred.

Additional Information

Job Type: Full-time; M-F; Hours: 8 AM to 4 PM

 

Compliance Administrative Assistant- Albany, NY

Summary

We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented.

Responsibilities

  • You will be in direct contact with clients– processing orders, resolving any billing issues, and responding to requests for assistance
  • Ability to respond promptly to client questions and concerns
  • Working with public offices and commercial agents on the client's behalf
  • Reviewing legal documentation –attention to detail is a must
  • Multi-tasking effectively
  • Excellent customer service skills
  • Proficient in Microsoft Office programs (especially Excel, Word and Outlook software)
  • Team player
  • Great written and verbal communication
  • Bachelor’s degree
  • Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs)

Additional Information

Job Type: Full-time; M-F; Hours: 9:30 AM to 5:30 PM

 

Client Service Specialist- Charlotte, nc

Summary

We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented.

Responsibilities

  • You will be in direct contact with clients– processing orders, resolving any issues, request for assistance
  • Ability to respond promptly to client questions and concerns
  • Helping clients to use COGENCY GLOBAL’s proprietary applications (training provided)
  • Guiding clients through the process of working with state and local public offices
  • Working with public offices and commercial agents on the client's behalf
  • Reviewing legal documentation –attention to detail is a must.
  • Multi-tasking effectively
  • Excellent customer service skills
  • Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
  • Team player
  • Great written and verbal communication
  • Bachelor’s degree
  • Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs)

Additional Information

Job Type: Full-time; M-F; Hours: 9 am-5 pm