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EMPLOYMENT

Integrity, Fairness & Fun

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With offices across the U.S., in London and Hong Kong, our rapidly-growing company is home to nearly 300 talented professionals who are passionate about creating perfectly-timed solutions. It’s not always simple, but mastering business challenges around the world is how we’ve become such a big part of our clients’ success. We work hard to be the responsive team they rely on. From providing unparalleled service, to being thought leaders who create some of the industry’s most innovative products, COGENCY GLOBAL is a company you can be proud to work for. 

Growth is a big part of our mission, and we realize that in order to expand our global capabilities and locations, we must provide our team with the tools they need to evolve and face new challenges. Not only do we equip our employees with ongoing training and emerging technology, but our unique company culture fosters creativity and builds the foundation for success. Our commitment to integrity, fairness and fun makes us the kind of company where people stick around, often for their entire careers.

The COGENCY GLOBAL advantage:

  • No-Layoff Policy.
  • Competitive salaries.
  • Comprehensive benefits (medical, dental, 401k and life insurance).
  • Paid time off for charitable work and community service.
  • Culture of learning with ongoing training.
  • Global opportunities.
  • Healthy company culture of inclusion and respect.
  • Woman-friendly workplace with a management team that’s more than 50% female.
  • Location and schedule flexibility for many positions.
  • Growth-oriented company with honest and straightforward policies.
  • Expanding technology-based opportunities with a growing emphasis on data and analytics.

If you’re a reliable professional who’s driven to find modern business solutions and make real connections with people, explore opportunities to join our team below.

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We are currently looking to fill the following position(S):

 
 

CLIENT SERVICE SPECIALIST- DOVER, DE

Summary

Are you looking for a challenging and exciting career in Client Services? Are you familiar with nationwide corporate services and want to work for a company where fun, challenge and appreciation are the norms? If yes, then we have an outstanding opportunity for you!

This job requires a high level of professionalism; Proficiency with Microsoft Outlook, Excel, Word and PowerPoint, Strong verbal and written communication skills, organization, consistency, and detail-oriented approach to work and the ability to manage numerous projects simultaneously.

Full-Time, 12 PM-8 PM

Responsibilities

  • Research various online state agency databases.
  • Manage multiple projects with Excel.
  • Prepare, review and submit legal documents to various state agencies.
  • Understanding and referring to Delaware regulatory compliance.
  • Work synergistically on a team with professional colleagues who are working towards common goals.
  • Use problem solving skills to deliver the right response to clients.
  • Maintain client contact through written and verbal communication to ensure optimum services is being rendered.
  • Associates or Bachelor's degree or equivalent training, education and experience preferred.

This is a unique opportunity to be a part of a successful and growing business with an excellent work-life balance and collegial atmosphere. We also provide a comprehensive training program to our newest team members that allows them to learn at a steady pace in an environment that encourages asking questions, requesting assistance, and maintaining positive and open communication with each other.

Join our team and experience the support, camaraderie and satisfaction that come from working with a family-oriented company. Our commitment to integrity, fairness and fun, and strong financial performance makes us an ideal alternative to the traditional "all business" organization!

 

NonProfit Team Supervisor- NY, NY

Summary

We are looking for a candidate with prior corporate, customer-service knowledge, and supervisory experience to join our team and experience the support, camaraderie and satisfaction that come from working with a family-oriented professional company. Applicants should have well-developed computer skills, show a strong proficiency in verbal and written communication and be organized and detail oriented. The Nonprofit Supervisor manages 6 people (5 in NYC and 1 in DC). The team and Supervisor file charitable registrations in all states for many Nonprofit organizations with the Attorney General/Secretary of State offices across the country.

Full Time: M-F 

Responsibilities

Customer Service:

Supporting goal: Ensure all accounts are handled correctly and with superior customer service, and that filings are completed in a timely and accurate manner, complying with guidelines and performance standards for the team.

  • Handle own accounts competently and independently
  • Ensure that inquiries are responded to in a timely and accurate manner by other members of the team
  • Manage individual accounts, file charitable registrations, correspond with the state, etc.

Management and Development of Team:

Supporting goal: Ensure consistent high-quality work and cohesive collaboration among all members of the team while further developing direct reports.

  • Supervise day-to-day matters
  • Coordinate fair distribution of accounts among team members
  • Ensure that standard procedures are being followed by all team members
  • Timesheet and overtime approval
  • Periodic one-on-one review of current accounts/pending orders
  • Complete Monthly Performance tracker review for all team members
  • Coordinate team’s billing for the month and enforce timeframes
  • Primarily responsible for training and coaching team members
  • Submit a report to Management every month
  • Draft and schedule timely performance reviews
  • Address/correct workflow issues and follow up with clients as needed
  • Manage Nonprofit distribution list and inquiries that come in
  • Be involved in recruiting as needed
  • Travel to DC periodically as needed

Resource Development:

Supporting goal: Ensure our resources are improved and updated continuously, with the ultimate goal of maximizing the team’s workflow efficiency

  • Identify priority areas for improving workflow efficiency
  • Research and develop tools to leverage/maximize team’s capacity/efficiency

Qualifications

  • Bachelor’s Degree
  • 3-5 years Supervisor experience
  • Proficiency in Adobe Acrobat, Microsoft Office programs, especially Word, Excel and Outlook
  • Excellent customer-service skills
  • Prior corporate knowledge and paralegal experience preferred.
  • Legal or Accounting Experience a plus

DIGITAL MARKETING & PAID SEARCH ASSOCIATE

Summary

COGENCY GLOBAL INC. is looking for a Digital Marketing and Paid Search Associate with 2-3 years of experience to join our growing team. This role will provide the right candidate an opportunity to deepen their digital expertise and propel their career at a rapidly expanding global company.

Responsibilities

  • Paid Search management (Google Ads, Bing Ads, Social Media, Affiliate):
    • Writing / editing ads
    • Keyword/search term research and analysis
    • Budget management
    • Competitive analysis
    • Targeting / placements
    • Collecting and analyzing data to improve campaigns
  • Monitoring, analyzing and gathering campaign metrics (using various platforms i.e. Google, Bing, HubSpot, etc.)
  • Coordinating with digital agencies and vendors to manage SEO, video and other content projects
  • Updating content on landing pages and general website as necessary
  • Supporting Marketing Manager and digital team with day-to-day activities and initiatives
  • Researching the latest developments in Digital Marketing and suggesting new ideas to improve marketing strategy

The ideal candidate has/is

  • A Bachelor’s degree
  • At least 2-3 years’ experience in Paid Search and Digital Marketing
  • Working knowledge of Google Ads/Bing Ads & social media advertising (esp. LinkedIn)
  • CMS, CRM and marketing automation experience (ideally HubSpot and Salesforce)
  • Microsoft Office skills (a must) & Adobe Creative (Photoshop/Illustrator/InDesign), a plus
  • Excellent organizational and analytical skills
  • Proactive, takes initiative in identifying opportunities / issues and recommends actions
  • Outstanding verbal and written communication skills
  • Innovative, curious and always eager to learn more about all things digital
  • A team player with superb interpersonal skills

 

RECRUITER- NEW YORK, NY

Summary

At COGENCY GLOBAL INC., our Recruitment Associate assists in the full recruitment life-cycle and works closely with our Talent Acquisition Associate and regional operations managers across the United States to attract and select the best talent to complement our teams. The ideal candidate will help us grow our brand, successfully promote the company to have a strong online presence and be an ambassador for our value-driven culture.

Responsibilities include but are not limited to:

  • Full-cycle recruitment including screening resumes, pre-screening selected applicants via phone, scheduling, interviewing and on-boarding
  • Constructing, proofreading, editing and posting ads to our various Job Board Partners
  • Configuring and administering applicant assessments
  • Guiding our applicants through their interview process with us and ensuring any questions or concerns are addressed swiftly, professionally and appropriately
  • Establishing a clear line of communication with Managers and our Operations Team when providing them with recruitment assistance
  • Liaising with various departments when assisting with their Recruitment
  • Assisting in the implementation of organizational systems (software and hardware) when needed
  • Performing various clerical duties as needed such as filing, shredding, organizing and answering calls directed to you
  • Expertly handling confidential/sensitive information
  • Assisting in any office-engagement events and being a strong part of our COGENCY culture
  • Other duties as assigned

Requirements

To be successful in the role, you should possess a bachelor’s degree and have 1 – 2 years of experience in HR/Recruitment. Superior organizational, interpersonal, and communication skills are a must.

This is a full-time position with benefits and it is based out of our New York city office.

In order to be considered for the position, please email your resume and salary requirements to HRcareers@cogencyglobal.com.

 

 

Client Service Specialist- CHARLOTTE, NC

Summary

The Client Service Specialist in our Charlotte location assists our clients with the application process for obtaining various business licenses and registrations. This position will entail researching, document and research review, and customer service.

Responsibilities

Determine in what capacity we may assist our clients based on their description of needs.

  • Manage multiple projects with Excel.
  • Review prepared license applications and supporting documents prior to submission to client and various state agencies.
  • Work synergistically on a team with professional colleagues who are working towards common goals
  • Use problem solving skills to deliver the right response to clients
  • Maintain client contact through written and verbal communication to ensure optimum services is being rendered.
  • Perform additional ad hoc projects related to the position as determined by Management.

Requirements

This job requires a high level of professionalism; Proficiency with Microsoft Outlook, Excel, and Word. Strong verbal and written communication skills, organization, consistency, and detail-oriented approach to work and the ability to manage numerous projects simultaneously.  Associates or Bachelor's degree or equivalent training, education and experience preferred.

Additional Information

Benefits Offered
401K, Dental, Life, Medical, Vision
Employment Type
Full-Time

TO APPLY: Please submit your resume to careers@cogencyglobal.com.
Please be sure to include a phone number in your resume.

Why Work Here?
“Awesome CEO, Great Benefits and Fun Work Environment!”

 

ACCOUNT EXECUTIVE- CHARLOTTE, NC & NEWARK, DE

Requirements

  • 3-5 years of sales experience in a business to business environment
  • A proven record and aptitude for acquiring new customers
  • A capability to use the many resources available to generate leads
  • Superior time management and organizational skills
  • Excellent communication and customer service skills (required)
  • Successful selling experience to senior level executives (preferred)

Qualifications

  • Minimum 3 years sales experience with emphasis on inside cold calling activities
  • Ability to sell in a professional consultative style
  • Strong written, verbal and presentation skills
  • Computer knowledgeable

Additional Information

We have an open position based in either our Charlotte, NC or our Newark, DE offices with regular hours of 9:00 AM – 5:00 PM, full-time.

We offer an attractive compensation package including base and commission. Our NO LAYOFF policy, commitment to integrity, fairness and fun and our strong financial performance make us an ideal alternative to the traditional all business organization.

TO APPLY: Please submit your resume to careers@cogencyglobal.com.
Please be sure to include a phone number in your resume.
 

 

 
 
 

PROCESS AGENT & INTERNATIONAL SERVICES SPECIALIST – NEW YORK, NY

Summary

We are currently seeking a qualified candidate to join our Process Agent/International Services team. The team works with attorneys and major firms around the world supporting cross-border transactions with global document retrieval, company formation, lien-searching services and provision of agents for service of process, primarily in the US, UK and Hong Kong.

Responsibilities

  • Receiving and responding to client inquiries and requests.
  • Entering and processing orders.
  • Reviewing legal documents, drafting appointment agreements and managing a follow-up system.
  • Completing orders including invoicing, post-completion tasks and collections activities.
  • Supporting research into jurisdictional requirements related to COGENCY GLOBAL's suite of services.
  • Working on all aspects of implementation of various corporate structures used by domestic and foreign clients.
  • Collaborating as part of a virtual team with our UK and Hong Kong offices to provide superior service to our clients.
  • Other duties as assigned.
Requirements
  • Juris Doctor or equivalent law degree from outside the US, or bachelor’s degree with a minimum 3 years’ related experience.
  • Strong computer and research skills.
  • Advanced proficiency in Word, Excel and Outlook.
  • Excellent drafting and negotiating abilities.
  • Exceptional customer-service skills.
  • Ability to build relationships effectively.
  • Willingness to multitask and to work both independently and within a team environment.
  • Corporate transactional experience preferred.
  • Bilingualism a plus.

Additional Information

Compensation based on experience related to the position.

No relocation assistance is provided for this position. Visa sponsorship is not available for this position.

TO APPLY: Please submit your resume to careers@cogencyglobal.com.
Please be sure to include a phone number in your resume.