** Starting at 7AM Eastern Time on Saturday, December 5th, 2020, we will be performing server maintenance lasting approximately 3 hours. During this time, all COGENCY GLOBAL applications will be unavailable, including UCC ProFile  and Entity Central®. We apologize for any inconvenience this may cause. **

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EMPLOYMENT

Integrity, Fairness & Fun

PJ Day

With offices across the U.S., London, Singapore and Hong Kong, our rapidly-growing company is home to nearly 300 talented professionals who are passionate about creating perfectly-timed solutions. It’s not always simple, but mastering business challenges around the world is how we’ve become such a big part of our clients’ success. We work hard to be the responsive team they rely on. From providing unparalleled service, to being thought leaders who create some of the industry’s most innovative products, COGENCY GLOBAL is a company you can be proud to work for. 

Growth is a big part of our mission, and we realize that in order to expand our global capabilities and locations, we must provide our team with the tools they need to evolve and face new challenges. Not only do we equip our employees with ongoing training and emerging technology, but our unique company culture fosters creativity and builds the foundation for success. Our commitment to integrity, fairness and fun makes us the kind of company where people stick around, often for their entire careers.

Together, we live our Core Values:

Integrity: Doing the right thing even when no one will know and walking the talk.
Fairness: We have an open-door policy with access to all including the CEO at any time in a friendly & collaborative environment.
Fun: We believe in a fun work environment & have many team events that support the ‘fun’ culture.
No Lay off policy: We believe loyalty must go first from management to staff and we are proud of this unique policy.

...and to further support our staff, we offer:

  • 35-hour work week.
  • Competitive salaries.
  • Relaxed and casual dress code for summer months & Fridays.
  • Educational assistance program for all of our eligible staff members.
  • An organization that gives back to society. – We offer paid community service days to all our eligible staff members and NYC Headquarters participates in a number of charity drives throughout the year.
  • Continuous learning is encouraged through our Quarterly New Hire Seminars & Knowledge Sharing sessions.
  • Global opportunities.
  • A commitment to diversity & inclusion.
  • 401k up to 4% price match, access to FSA, Pre-Tax Transit benefit.
  • 75% covered Medical Insurance & 50% covered Dental & Vision insurance.
  • Woman-friendly workplace with a management team that’s more than 50% female.
  • Location and schedule flexibility for many positions.
  • Growth-oriented company with honest and straightforward policies.
  • Expanding technology-based opportunities with a growing emphasis on data and analytics.

If you’re a reliable professional who’s driven to find modern business solutions and make real connections with people, explore opportunities to join our team below.

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We are currently looking to fill the following position(S):

 

To apply send an email to: CAREERS@COGENCYGLOBAL.COM

**Please include the position title and city in the subject line.**     Pl

 

Nonprofit Client Service Specialist-New York, NY

Summary

The position will involve working with multiple nonprofit organizations across the country. The Nonprofit Client Service Specialist will ensure that clients are in compliance with charitable registration requirements, review tax returns, audited financial statements and related documents, verify administrative procedures whenever needed, and help build and improve our resources.

Responsibilities

  • Managing 35-40 Nonprofit Organization’s Charitable Registrations/Renewals filings
  • Provide superior customer service, primarily via e-mail and over the phone
  • Ensure NP organization’s charitable state filings are completed in a timely and accurate manner, complying with guidelines and performance standards for the team.
  • Assist with team developments to improve workflow

Requirements

  • MUST have strong computer and research skills including proficiency with Word, Excel and Outlook software are required. Adobe knowledge is a plus.
  • Strong attention to detail, specifically for prepping and filing legal documents
  • Excellent customer service skills and phone etiquette
  • Must be able to multi-task effectively
  • Excellent communication skills, both written and verbal
  • Perform administrative-like duties
  • Deliver a high standard of work quality
  • Ability to perform as an effective, positive team member
  • Bachelor’s degree
  • Minimum of 2 years previous related office, record keeping, or data entry skills required
  • Some experience with non-profit organizations or compliance experience preferred, but not required
  • Corporate transactional experience preferred, but not required
  • Accounting/CPA knowledge is a plus, but not required

Additional Information

Job Type: Full-time; M-F; 9:30AM-5:30PM or 10AM-6PM

 

Direct Access - Client Service Specialist-springfield, il

Summary

We are currently looking for a candidate with prior customer service experience who will enjoy the support, camaraderie and satisfaction that comes from working with a family-oriented, professional company. Applicants should have well-developed computer skills, show a strong proficiency in verbal and written communication, be organized and very detail oriented. A strong preference will be shown to any applicants who might have a history of working secured transactions or researching public records.

Responsibilities

  • You will be in direct contact with internal clients –processing orders, resolving any issues, request for assistance. Tthe position involves Internal communication and the researchers do not contact the end user/customer. Direct Accesses communication is with the CSS’s only.
  • Perform due diligence online search requests, involving Secured transactions, liens, litigation and/or bankruptcies for corporate and individual names
  • Ability to respond promptly to internal client questions and concerns
  • Helping clients to use Cogency's proprietary applications (training provided)
  • Working with public offices and commercial agents on the client's behalf
  • Reviewing legal documentation –attention to detail is a must.
  • Multi-tasking effectively
  • Excellent customer service skills
  • Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
  • Team player equally capable of working independently
  • Great written and verbal communication
  • Associates or bachelor’s degree or equivalent training, education and experience preferred.
  • Prior secured transaction knowledge is preferred (Other duties may be assigned to meet business needs)

Additional Information

Job Type: Full-time; M-F; 9AM-5PM


Client Service Specialist- Dover, DE

Summary

We are currently looking for a candidate with prior customer service experience who will enjoy the support, camaraderie and satisfaction that comes from working with a family-oriented, professional company. Applicants should have well-developed computer skills, show a strong proficiency in verbal and written communication, be organized and detail oriented. A strong preference will be shown to any applicants who might have paralegal experience or a history of working with corporate and secured transactions or researching public records.

Responsibilities

  • You will be in direct contact with clients –processing orders, resolving any issues, request for assistance
  • Ability to respond promptly to client questions and concerns
  • Helping clients to use Cogency's proprietary applications (training provided)
  • Guiding clients through the process of working with state and local public offices
  • Working with public offices and commercial agents on the client's behalf
  • Reviewing legal documentation –attention to detail is a must.
  • Multi-tasking effectively
  • Excellent customer service skills
  • Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
  • Team player
  • Great written and verbal communication
  • Bachelor’s degree
  • Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs)

Additional Information

Job Type: Full-time; M-F, Compensation based on experience related to the position.

 

Client Service Specialist-Dallas, TX

Summary

If you are interested in a career in the legal information service industry and working closely with the most prestigious law firms and entity clients in the country, then COGENCY GLOBAL INC. may just be the company for you. Our exceptional service has fueled a tremendous growth and we are now seeking a highly motivated, customer-focused professional, preferably with UCC/corporate legal experience to join our team. If you enjoy working on a team, have strong computer skills, excellent customer service skills, like being busy, able to multi-task and want to learn and grow, you should check out our company.

Responsibilities

  • Identify and assess customer needs through consultation via email and phone.
  • Build sustainable relationships with customers by providing high quality customer service.
  • Use established tools and procedures to provide complete and accurate information to customers.
  • Provide solutions and alternatives to customer inquiries.
  • Be a Subject Matter Expert in a variety of topics such as UCC, Mergers, Conversions, Formations and Withdrawals.
  • Create moments of “WOW” by going above and beyond what is expected.

Requirements

  • Four year college degree or equivalent work experience.
  • Proficient in Microsoft Office programs.
  • Exceptional customer service skills.
  • Strong ability to multi-task.
  • Must be a team-player.
  • Excellent written and verbal communication skills.
  • Corporate filing/retrieval and UCC experience preferred.

Additional Information

Job Type: Full-time; M-F; Hours: 8 AM to 4 PM