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EMPLOYMENT

Integrity, Fairness & Fun

PJ Day

Together we are building a successful company with a demonstrated commitment to Integrity, Fairness and Fun in an environment safe for all. With offices across the U.S., London, Singapore and Hong Kong, our rapidly-growing company is home to nearly 300 talented professionals who are passionate about creating perfectly-timed solutions. It’s not always simple, but mastering business challenges around the world is how we’ve become such a big part of our clients’ success. We work hard to be the responsive team they rely on. From providing unparalleled service, to being thought leaders who create some of the industry’s most innovative products, COGENCY GLOBAL is a company you can be proud to work for. 

Growth is a big part of our mission, and we realize that in order to expand our global capabilities and locations, we must provide our team with the tools they need to evolve and face new challenges. Not only do we equip our employees with ongoing training and emerging technology, but our unique company culture fosters creativity and builds the foundation for success. Our commitment to integrity, fairness and fun makes us the kind of company where people stick around, often for their entire careers.

Together, we live our Core Values:

Integrity: Doing the right thing even when no one will know and walking the talk.
Fairness: We have an open-door policy with access to all including the CEO at any time in a friendly & collaborative environment.
Fun: We believe in a fun work environment & have many team events that support the ‘fun’ culture.
Safe for All: we are committed to diversity and inclusion. Through year-round company updates, activities and training programs, we encourage our work family to learn from and support each other while celebrating what makes each of us unique. 
No Lay off policy: We believe loyalty must go first from management to staff and we are proud of this unique policy.

...and to further support our staff, we offer:

  • 35-hour work week.
  • Competitive salaries.
  • Relaxed and casual dress code for summer months & Fridays.
  • Educational assistance program for all of our eligible staff members.
  • An organization that gives back to society. – We offer paid community service days to all our eligible staff members and NYC Headquarters participates in a number of charity drives throughout the year.
  • Continuous learning is encouraged through our Quarterly New Hire Seminars & Knowledge Sharing sessions.
  • Global opportunities.
  • 401k up to 5% price match, access to FSA, Pre-Tax Transit benefit.
  • 75% covered Medical Insurance & 50% covered Dental & Vision insurance.
  • Woman-friendly workplace with a management team that’s more than 50% female.
  • Location and schedule flexibility for many positions.
  • Growth-oriented company with honest and straightforward policies.
  • Expanding technology-based opportunities with a growing emphasis on data and analytics.

If you’re a reliable professional who’s driven to find modern business solutions and make real connections with people, explore opportunities to join our team below.

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We are currently looking to fill the following position(S):

 

Administrative 

Account Executives 

Accounting 

Client Service Specialists 

Legal 
Tech

To apply send an email to: CAREERS@COGENCYGLOBAL.COM. **Please include the position title and city in the subject line.**     Pl

 

MARKETING ASSISTANT - New York, NY 

Summary

The Marketing Assistant will work closely with our award-winning marketing team performing a variety of administrative, clerical and research tasks to support our inbound, outbound and client retention strategies. He/she will also provide administrative support to our Sales teams and others, collaborating as needed to contribute to the company’s ongoing growth and success.

Responsibilities

  • Monitoring and managing general company email account and spam filters for all marketing team distribution lists.
  • Updating and maintaining Marketing Team calendar in Microsoft Teams.
  • Perform quality control checks in our marketing automation system, HubSpot.
  • Updating collateral, competitor info and other marketing documents as needed.
  • Set up client/prospect subscriptions to our email updates and blog.
  • Research and create bi-monthly state and international holiday closing lists.
  • Update website as needed, including posting maintenance alerts.
  • Order/manage company giveaway items (swag).
  • Manage client holiday gifts and e-card.
  • Perform reviews of materials from all areas of the company to ensure adherence to branding guidelines.
  • Perform bi-weekly reconciliation of opt-outs between HubSpot and Salesforce.
  • Assist the Marketing and Events Administrator as needed with client events, seminars, webinars, and associated attendee certifications.
  • Act as back-up to other marketing team members on all department functions (e.g., sending out client emails, posting to social media, etc.) and handle other administrative tasks as needed.

Requirements

  • Bachelor’s degree preferred
  • 1+ year of experience or internship in marketing
  • High level of attention to detail
  • Strong written and verbal communication skills
  • Superior organizational and time management skills
  • Proficiency in Microsoft Office applications and MS Teams required. Experience with Adobe Creative Suite and HubSpot (or similar marketing automation tool) preferred.

Additional Information

Job Type: Full-time; M-F Hours: 9 AM to 5 PM

Compliance administrative assistant - Albany, NY

Summary

We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented.

Responsibilities

  • You will be in direct contact with clients– processing orders, resolving any billing issues, and responding to requests for assistance
  • Ability to respond promptly to client questions and concerns
  • Working with public offices and commercial agents on the client's behalf
  • Reviewing legal documentation –attention to detail is a must.
  • Multi-tasking effectively

Requirements

  • Excellent customer service skills
  • Proficient in Microsoft Office programs (especially Excel, Word and Outlook software)
  • Team player
  • Great written and verbal communication
  • Bachelor’s degree
  • Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs)

Additional Information

Job Type: Full-time; M-F Hours: 9:30 AM-5:30 PM

 

administrative assistant - sacramento, ca

Summary

Are you looking for a company committed to integrity, fairness, and fun? Are you in search of a corporate culture that fosters career development and values work-life balance? Would you like to be a part of a fantastic, growing Sacramento team? If you answered yes to these questions, then we have a position you should apply for!

The Administrative Assistant is responsible for:
Supports our clients with updating their company’s corporate information at the Secretary of State database in Sacramento. The successful incumbent will also be highly organized and possess excellent communication skills as they will be tasked with ensuring all administrative responsibilities within our Sacramento office are executed efficiently and on time. This position will also entail researching, document preparation and filing, and customer service.

Responsibilities 

  • Document delivery to the California Secretary of State (this will include walking)
  • Develop a working and beneficial relationship with the Secretary of State (SOS) staff
  • Organizing and distributing work to our Client Service Specialists
  • Receive Service of Process from in-person process servers
  • Process mail on behalf of COGENCY GLOBAL clients
  • Answer phones
  • Additional duties to be determined

Requirements

Successful candidate must have excellent keyboard skills and good knowledge of Microsoft Office products. An associate degree or 2+ years of related experience in an office involved with customer service, legal or corporate legal services transactions is preferred. The candidate should be well organized and detail-oriented, with excellent written and verbal communication skills. You must be able to multi-task effectively, work to high standards of quality and be a team player.

Job Type: Full-time; M-F Hours: 9 AM to 5 PM

 

Senior Large Law Firm Account Executive - Chicago, IL

Summary

COGENCY GLOBAL is growing and excited to announce we are recruiting for a Senior Large Law Firm Account Executive (Field AE) located near Chicago, IL. This person will join the Center West region and will report to our Regional Sales Director in Chicago. This Senior Account Executive will initiate new client relationships, as well as maintain and expand existing client accounts in our Central South territory which includes half of Illinois and all of Missouri and Kansas. To be successful, the AE will develop a deep knowledge of our transactional product lines, along with a general knowledge of our agency and compliance product lines. COGENCY's Large Law AEs are physically active in the field and build long-lasting buyer relationships via face-to-face sales efforts, so flexibility to travel will be required.

Important Criteria 

  • Curious, Courageous & Coachable
  • Proven track record of success & career advancement
  • Demonstrated ability to balance the identification and development of new client relationships with the nurturing and expansion of existing client relationships. (this is a hunter/farmer role)
  • Minimum 7+ years field sales experience within legal and/or financial industry (selling services)
  • Prefer experience within the Legal Services industry (not required)
  • Strong written, verbal and presentation skills
  • Strong computer skills, including proficiency with Microsoft Word, Excel, and PowerPoint, as well as Salesforce or a similar CRM

Job Type: Full-time Hours: 9 AM to 5 PM

 

Large Law Firm Account Executive - Chicago, IL

Summary

COGENCY GLOBAL is growing and excited to announce we are recruiting for a Large Law Firm Account Executive (Field AE) located near Chicago, IL. This person will join the Center West region and will report to our Regional Sales Director in Chicago. This Account Executive will initiate new client relationships, as well as maintain and expand existing client accounts in our Central North territory which includes half of Illinois and all of Iowa, Wisconsin and Minnesota. To be successful, the AE will develop a deep knowledge of our transactional product lines, along with a general knowledge of our agency and compliance product lines. COGENCY’s Large Law AEs are physically active in the field and build long-lasting buyer relationships via face-to-face sales efforts, so flexibility to travel will be required.

Important Criteria

  • Curious, Courageous & Coachable
  • Proven track record of success & career advancement
  • Demonstrated ability to balance the identification and development of new client relationships with the nurturing and expansion of existing client relationships. (this is a hunter/farmer role)
  • Minimum 3 years field sales experience within legal and/or financial industry (selling services)
  • Prefer experience within the Legal Services industry (not required)
  • Strong written, verbal and presentation skills
  • Strong computer skills, including proficiency with Microsoft Word, Excel, and PowerPoint, as well as Salesforce or a similar CRM

Job Type: Full-time Hours: 9 AM to 5 PM

 

Large Law Firm Account Executive - Los Angeles, CA

Summary

COGENCY GLOBAL is growing and excited to announce we are recruiting for a Large Law Firm Account Executive (Field AE) that will be located within the region, preferably within a commuting distance to our LA office. This person will join the Center West team and will report to our Regional Sales Director in Chicago, IL. This Account Executive will initiate new client relationships, as well as maintain and expand existing client accounts in our Southern California territory which includes Hawaii. To be successful, the AE will develop a deep knowledge of our transactional product lines, along with a general knowledge of our agency and compliance product lines. COGENCY’s Large Law AEs are physically active in the field and build long-lasting buyer relationships via face-to-face sales efforts, so flexibility to travel will be required.

Responsibilities 

  • Establish, maintain, and expand new and existing law firm relationships within your assigned law firm territory
  • Maximize revenue growth by achieving & exceeding sales quotas
  • Generate and follow up on leads, researching and qualifying prospective customers and buyers
  • Strategically schedule in-person meetings and travel within your territory
  • Provide online and in-person product demonstrations
  • Keep Salesforce up to date on a weekly basis with pipeline and activity data, and supply management with oral and written reports on activities and customers when requested
  • Participate in trade shows, seminars and other sales and marketing led events
  • Provide clear and effective written proposals for current and prospective customers
  • Develop and coordinate budgetary needs with your Regional Sales Director

Important Factors

  • Curious, Courageous & Coachable
  • Proven track record of success & career advancement
  • You can articulate why you’ve had success
  • Demonstrated ability to balance the identification and development of new client relationships with the nurturing and expansion of existing client relationships. (this is a hunter/farmer role)
  • Minimum 3 years field sales experience within legal and/or financial industry (selling services)
  • Prefer experience within the Legal Services industry (not required)
  • Strong written, verbal and presentation skills
  • Strong computer skills, including proficiency with Microsoft Word, Excel, and PowerPoint, as well as Salesforce or a similar CRM

 

Large Law Firm Account Executive - oh

Summary

COGENCY GLOBAL is growing and excited to announce we are recruiting for a Large Law Firm Account Executive (Field AE) located in or around the Ohio area. This role will report to our Regional Sales Director who leads our East Coast region. This Account Executive will initiate new client relationships, as well as maintain and expand existing client accounts in our East North Central territory which includes Michigan, Indiana, Kentucky, Ohio, West Virginia, and Pennsylvania. To be successful, the AE will develop a deep knowledge of our transactional product lines, along with a general knowledge of our agency and compliance product lines. COGENCY’s Large Law AEs are physically active in the field and build long-lasting buyer relationships via face-to-face sales efforts, so flexibility to travel will be required.

Important Criteria

  • Curious, Courageous & Coachable
  • Proven track record of success & career advancement
  • Demonstrated ability to balance the identification and development of new client relationships with the nurturing and expansion of existing client relationships. (this is a hunter/farmer role)
  • Minimum 3 years field sales experience within legal and/or financial industry (selling services)
  • Prefer experience within the Legal Services industry (not required)
  • Strong written, verbal and presentation skills
  • Strong computer skills, including proficiency with Microsoft Word, Excel, and PowerPoint, as well as Salesforce or a similar CRM

Job Type: Full-time Hours: 9 AM to 5 PM

 

Large Law Firm Account Executive - Denver, CO

Summary

COGENCY GLOBAL is growing and excited to announce we are recruiting for a Large Law Firm Account Executive (Field AE) located in our Denver, CO office. This person will join the Center West team and will report to our Regional Sales Director in Chicago, IL. This Account Executive will initiate new client relationships, as well as maintain and expand existing client accounts in our Mountains region which includes MT, ND, SD, NE, WY, CO, UT, NV, AZ and NM. To be successful, the AE will develop a deep knowledge of our transactional product lines, along with a general knowledge of our agency and compliance product lines. COGENCY’s Large Law AEs are physically active in the field and build long-lasting buyer relationships via face-to-face sales efforts, so flexibility to travel will be required.

Important Criteria

  • Curious, Courageous & Coachable
  • Proven track record of success & career advancement
  • Demonstrated ability to balance the identification and development of new client relationships with the nurturing and expansion of existing client relationships. (this is a hunter/farmer role)
  • Minimum 3 years field sales experience within legal and/or financial industry (selling services)
  • Prefer experience within the Legal Services industry (not required)
  • Strong written, verbal and presentation skills
  • Strong computer skills, including proficiency with Microsoft Word, Excel, and PowerPoint, as well as Salesforce or a similar CRM

Job Type: Full-time Hours: 9 AM to 5 PM

 

Large Law Firm Account Executive - nORTHERn ca, or, wa, ak

Summary

COGENCY GLOBAL is growing and excited to announce we are recruiting for a Large Law Firm Account Executive (Field AE) that will be located within the region. This person will join the Center West team and will report to our Regional Sales Director in Chicago, IL. This Account Executive will initiate new client relationships, as well as maintain and expand existing client accounts in our Pacific Northwest region which includes Northern CA, OR, WA and AK. To be successful, the AE will develop a deep knowledge of our transactional product lines, along with a general knowledge of our agency and compliance product lines. COGENCY’s Large Law AEs are physically active in the field and build long-lasting buyer relationships via face-to-face sales efforts, so flexibility to travel will be required.

Important Criteria

  • Curious, Courageous & Coachable
  • Proven track record of success & career advancement
  • Demonstrated ability to balance the identification and development of new client relationships with the nurturing and expansion of existing client relationships. (this is a hunter/farmer role)
  • Minimum 3 years field sales experience within legal and/or financial industry (selling services)
  • Prefer experience within the Legal Services industry (not required)
  • Strong written, verbal and presentation skills
  • Strong computer skills, including proficiency with Microsoft Word, Excel, and PowerPoint, as well as Salesforce or a similar CRM

 

Collections Specialist – Dover, de

Summary

The collections specialist position is accountable for collecting the maximum amount of overdue funds from customers, which may include a variety of collection methods and the use of outside collection services.

Responsibilities

  • Collection calls and/or correspondence in a fast-paced goal-oriented collections department
  • Responsible for monitoring and maintaining assigned accounts
  • Accountable for reducing delinquency for assigned accounts
  • Provide customer service regarding collection issues
  • Process customer refunds and review account adjustments, including resolving client discrepancies and short payments
  • Enlist the efforts of sales and senior management when necessary to accelerate the collection process
  • Perform other assigned tasks and duties necessary to support the Accounts Receivable Department
  • Monthly reporting to direct supervisor
  • High volume communication (verbal/written) to assigned delinquent customers
  • Reconcile customer disputes as they pertain to payment of outstanding balances that are due
  • Provide excellent & considerate customer service
  • Work independently, manage multiple priorities and work well under pressure
  • Participate in team planning meetings
  • Meet defined department goals and activity metrics

Requirements

  • 3-5 years high volume corporate collections experience
  • Strong Microsoft Office Knowledge (Excel, Word)
  • Strong Verbal and Writing skills
  • Knowledge of Billing and Collections procedures
  • Accounts Receivable knowledge/experience a plus
  • Strong attention to detail, goal oriented
  • Experience with Great Plains a plus
  • Commitment to excellent customer service

Additional Information

Job Type: Full-time; M-F Hours: 12 PM to 8 PM

 

Intellectual Property Due Diligence Specialist - Washington, DC

Summary

COGENCY GLOBAL INC. is a corporate service/professional registered agent company that has been providing nationwide statutory representation, corporate and secured transaction services since 1980. Since then, we have continued to build a successful company with a demonstrated commitment to our founding principles of Integrity, Fairness and Fun!

We are currently seeking a client service specialist with intellectual property (US Trademarks, Patents and Copyrights) searching and/or filing experience.

The Intellectual Due Diligence Property Specialist is responsible for preparing and filing assignments at the US Patent and Trademark Office and the US Copyright Office (no filing/prosecution of original IP applications), searching ownership and assignment records at both agencies, and preparing detailed search reports.

The ideal candidate should possess the following experience and skills:

  • Working with US Intellectual Property
  • Excellent customer service skills
  • Bachelor’s degree
  • Strong computer and research skills (including proficiency with Word, Excel, Outlook and database searching)
  • Precise attention to detail
  • Accurately review various legal documents
  • Minimum of 1 year of related prior experience, preferably from a law firm or service company
  • Must work well individually and as part of a team

Compensation is based on experience related to the position.

Job Type: Full-Time, M-F Hours: 10 AM - 6 PM

 

Client Service Specialist - Dallas, TX

Summary

Are you looking for a company committed to integrity, fairness, and fun? Are you in search of a corporate culture that fosters career development and values work-life balance? Would you like to be a part of a fantastic, growing Dallas team? If you answered yes to these questions, then we have a position you should apply for!

Description

If you are interested in a career in the legal information service industry and working closely with the most prestigious law firms and entity clients in the country, then COGENCY GLOBAL INC. may just be the company for you. We specialize in UCC and Corporate transactions, Registered Agent services, Legalizations, and a multitude of other specialties.

Our exceptional service has fueled a tremendous growth and we are now seeking a highly motivated, customer-focused professional, preferably with UCC/corporate legal experience to join our team.

Our mission is to continue building a successful business with a demonstrated commitment to integrity, fairness and fun. We offer opportunities to learn, grow and make a difference to all our staff. The CEO keeps an open door policy and values the many suggestions and ideas any of our nearly 330 employees share with him. We are proud of our “No Layoff Policy" since our CEO believes that loyalty must go in both directions, from our staff to our company and from management to our staff.

If you enjoy working on a team, have strong computer skills, excellent customer service skills, like being busy, able to multi-task and want to learn and grow, you should check out our company. If you are interested in joining our team we welcome your application.

Responsibilities

  • Identify and assess customer needs through consultation via email and phone.
  • Build sustainable relationships with customers by providing high quality customer service.
  • Use established tools and procedures to provide complete and accurate information to customers.
  • Provide solutions and alternatives to customer inquiries
  • Be a Subject Matter Expert in a variety of topics such as UCC, Mergers, Conversions, Formations and Withdrawals.
  • Create moments of “WOW” by going above and beyond what is expected.

Requirements

  • Four year college degree or equivalent work experience
  • Proficient in Microsoft Office programs
  • Exceptional customer service skills
  • Strong ability to multi-task.
  • Must be a Team player
  • Excellent written and verbal communication skills
  • Corporate filing/retrieval and UCC experience preferred
Job Type: Full-time; M-F Hours: 8 AM to 4 PM

Corporate client service specialist - new york, ny

Summary

Are you looking for a company committed to integrity, fairness, and fun? Are you in search of a corporate culture that fosters career development and values work-life balance? Would you like to be a part of a fantastic, growing team? If you answered yes to these questions, then we have a position you should apply for!

Responsibilities

  • Retrieving and filing documents domestically
  • Interacting directly with clients and agents by phone and email
  • Researching various online state agency databases
  • Preparing, reviewing, and submitting legal documents to various state agencies
  • Creating and delivering various types of MS Excel/PDF charts and reports
  • Document editing & proofreading
  • Additional ad hoc projects as determined by your supervisor
  • At least 1-2 years of corporate office environment experience

Requirements

Corporate transactional experience preferred. BA degree, excellent customer service skills, and strong computer/research skills including proficiency with MS Word, Excel and Outlook software are required. The ideal candidates should be well organized and detail-oriented, with excellent written and verbal communication skills. Must be able to multi-task effectively, work to high standards of quality and be a team player.

We are looking to hire two additional team members in our New York Office. This position is based in our New York office, with regular hours of 9:00 AM – 5:00 PM and 8:00 AM – 4:00 PM. As part of our commitment to provide superior service to our clients during the busy season, the successful incumbents will work one day per week from 12:00 PM – 8:00 PM during the month of December.

Additional Information

Job Type: Full-time; M-F Hours: 9 AM to 5 pm and 8 AM to 4 PM (Once a week 12:00 pm to 8:00 pm during the month of December)

 

Client Service Specialist - CHicago, Il

Summary

We are currently looking for a candidate with prior customer service experience who will enjoy the support, camaraderie and satisfaction that comes from working with a family-oriented, professional company. Applicants should have well-developed computer skills, show a strong proficiency in verbal and written communication, be organized and detail oriented. A strong preference will be shown to any applicants who might have paralegal experience or a history of working with corporate and secured transactions or researching public records.

Responsibilities

  • You will be in direct contact with clients –processing orders, resolving any issues, request for assistance.
  • Ability to respond promptly to client questions and concerns
  • Helping clients to use COGENCY's proprietary applications (training provided)
  • Guiding clients through the process of working with state and local public offices
  • Working with public offices and commercial agents on the client's behalf
  • Reviewing legal documentation –attention to detail is a must.
  • Multi-tasking effectively

Requirements

  • Great written and verbal communication
  • Excellent customer service skills
  • Proficient in Microsoft Office programs (especially Excel, Word and Outlook software)
  • Team player
  • Bachelor’s degree
  • Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs)
  • Light walking will be required for dropping off & picking up documents at state agencies

Additional Information

Job Type: Full-time; M-F Hours: 9 AM to 5 PM

 

Nonprofit Client Service Specialist - New York, NY

Summary

The position will involve working with multiple nonprofit organizations across the country. The Nonprofit Client Service Specialist will ensure that clients are in compliance with charitable registration requirements, review tax returns, audited financial statements and related documents, verify administrative procedures whenever needed, and help build and improve our resources.

Responsibilities

  • Managing 35-40 Nonprofit Organization’s Charitable Registrations/Renewals
  • Provide superior customer service, primarily via e-mail and over the phone
  • Ensure NP organization’s charitable state filings are completed in a timely and accurate manner, complying with guidelines and performance standards for the team.
  • Assist with team developments to improve workflow

Requirements

  • Some experience with non-profit organizations or Compliance experience preferred, but not required
  • Corporate transactional experience preferred, but not required
  • Excellent customer service skills
  • Must be comfortable on the phone
  • Must be able to perform administrative-like duties
  • MUST have strong computer and research skills including proficiency with Word, Excel and Outlook software are required. Adobe knowledge is a plus
  • Bachelor’s degree
  • Accounting/CPA knowledge is a plus, but not required
  • Minimum of 2 years’ experience required
  • The ideal candidate should be well organized and detail-oriented, with excellent written and verbal communication skills.
  • Must be able to multi-task effectively
  • Must be able to work to high standards of quality
  • Must be a team player

Additional Information

Job Type: Full-time; M-F Hours: 9:30 AM to 5:30 PM or 10 AM to 6 PM

 

Client Service Specialist - Tallahassee, FL

Summary

We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that come from working with a family-oriented, professional company. Applicants should be computer-knowledgeable, show strong proficiency in verbal and written communication and be organized and detail oriented.

Responsibilities

  • Maintaining direct contact with our legal clients – processing orders, resolving any issues, communicating results.
  • Carefully reviewing legal documentation – attention to detail is a must!
  • Daily travel to the State department to drop off and pick up documentation
  • Effectively multi-tasking a variety of tasks, projects and responsibilities

Requirements

  • Superior customer service skills.
  • Proficient in the Microsoft Office Suite (especially Excel, Word and Outlook software).
  • Being a great Team Player- here at COGENCY GLOBAL we pride ourselves on our culture and we are looking for a great talent to add to our excellent team-dynamic.
  • Excellent written and verbal communication- transmitting information both courteously and correctly is paramount.
  • Additional ad-hoc projects as assigned by management.
  • Prior legal-exposure or Secured Transaction and Corporate knowledge, industry experience and customer service experience is preferred.
  • Bachelor's degree or equivalent is required.

Additional Information

Job Type: Full-time; M-F Hours: 10 AM to 6 PM or 10:30 AM to 6:30 PM

 

Client Service Specialist - Boston, MA

Summary

We are looking for a candidate with prior corporate and customer-service knowledge to join our team and experience the support, camaraderie and satisfaction that come from working with a family-oriented professional company. Applicants should have well-developed computer skills, show a strong proficiency in verbal and written communication, and be organized and detail oriented.

Responsibilities

  • Communicating with clients directly.
  • Responding promptly to client questions and concerns.
  • Resolving any issues and assisting with requests.
  • Processing client orders.
  • Helping clients to use COGENCY GLOBAL’s proprietary applications (training provided).
  • Guiding clients through the process of working with state and local public offices.
  • Working with public offices and commercial agents on the client's behalf.
  • Reviewing legal documentation.
  • Other duties as assigned.
  • Physically submitting legal documentation to various State Agencies

Requirements

  • Bachelor’s degree.
  • Excellent customer-service skills.
  • Ability to multitask effectively.
  • Proficiency in Microsoft Office programs, especially Word, Excel and Outlook.
  • Willingness to be a team player.
  • Great written and verbal communication.
  • Prior corporate knowledge and paralegal experience preferred.

Additional Information

Job Type: Full-time; M-F Hours: 9 AM to 5 PM

 

Client Service Specialist - CHARLOTTE, nc

Summary

We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented.

Our NO LAYOFF policy, commitment to integrity, fairness and fun and strong financial performance make us an ideal alternative to the traditional “all business” organization. For consideration, please send us your resume and salary requirements.

Responsibilities

  • You will be in direct contact with clients – processing orders, resolving any billing issues, and responding to requests for assistance by phone and email
  • Working with various state departments on the client's behalf including researching various Secretary of State online databases
  • Reviewing legal documentation; preparing, reviewing, and submitting both paper and electronic documents –attention to detail is a must
  • Creating and delivering various types of MS Excel/PDF charts and reports
  • Additional ad hoc projects as determined by your manager
  • Ability to respond promptly to client questions and concerns
  • Multi-tasking effectively

Requirements

  • Great written and verbal communication
  • Excellent customer service skills
  • Proficient in Microsoft Office programs (especially Excel, Word and Outlook software)
  • Team player
  • Bachelor’s degree
  • Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs)

Additional Information

Job Type: Full-time; M-F Hours: 9 AM to 5 PM

 

Ucc Client Service Specialist- New York, NY

Summary

This position is based in our New York office, with regular hours of 10:00 AM – 6:00 PM. Join our team and experience the support, camaraderie and satisfaction that come from working with a family-oriented, professional company! Our No Layoff Policy, commitment to integrity, fairness and fun, and strong financial performance make us an ideal alternative to the traditional “all business” organization.

Responsibilities

  • Retrieving and filing documents domestically
  • Interacting directly with clients and agents by phone and email
  • Researching various online state agency databases
  • Preparing, reviewing, and submitting legal documents to various state agencies
  • Creating and delivering various types of MS Excel/PDF charts and reports
  • Additional ad hoc projects as determined by your supervisor

Requirements

  • Corporate transactional experience preferred but not required
  • BA degree
  • Excellent customer service skills
  • Strong computer/research skills including proficiency with MS Word, Excel and Outlook software are required
  • The ideal candidate should be well organized and detail-oriented, with excellent written and verbal communication skills
  • Must be able to multi-task effectively, work to high standards of quality and be a team player

Additional Information

Job Type: Full-time; M-F Hours: 10 AM to 6 PM

 

Client Service Specialist - sACRAMENTO, CA

Summary

We are looking for an experienced Client Service Specialist to provide excellent corporate and UCC transactional services for a clientele of legal professionals and direct-entity clients. Primary objectives include managing a dynamic workflow in an efficient manner, increasing client satisfaction and meeting company and client expectations. The ideal candidate is skilled in corporate and UCC transactions. They should also have a strong customer-service orientation and will be results-driven and focused.

Responsibilities

  • Processing orders, resolving issues and handling requests in corporate and UCC transactions
  • Daily and direct contact with client base via phone and/or e-mail
  • Ability to respond promptly, professionally and courteously to client questions and concerns
  • Maintaining a high standard of quality while consistently meeting tight deadlines
  • Assisting clients with use of COGENCY GLOBAL proprietary applications (training provided)
  • Consulting with clients on the process of working with state and local public offices
  • Working with public offices and commercial agents on the client's behalf in a professional and articulate manner
  • Reviewing legal documentation – attention to detail is essential as is previous exposure to sensitive/confidential/legal documents
  • Additional duties may be assigned as per the departmental/organizational needs of the company

Requirements

  • Ability to multi-task effectively
  • Excellent customer service skills
  • Proficient in Microsoft Office programs
  • Team player
  • Exceptional written and verbal communication
  • Bachelor’s degree or equivalent education/experience
  • Prior industry knowledge and customer service experience is preferred

Additional Information

Job Type: Full-time; M-F Hours: 10 AM to 6 PM

 

Direct Access - Client Service Specialist -springfield, il

Summary

We are currently looking for a candidate with prior customer service experience who will enjoy the support, camaraderie and satisfaction that comes from working with a family-oriented, professional company. Applicants should have well-developed computer skills, show a strong proficiency in verbal and written communication, be organized and very detail oriented. A strong preference will be shown to any applicants who might have a history of working secured transactions or researching public records.

Responsibilities

  • You will be in direct contact with internal clients –processing orders, resolving any issues, request for assistance. The position involves Internal communication and the researchers do not contact the end user/customer. Direct Accesses communication is with the CSS’s only.
  • Perform due diligence online search requests, involving Secured transactions, liens, litigation and/or bankruptcies for corporate and individual names
  • Ability to respond promptly to internal client questions and concerns
  • Helping clients to use COGENCY GLOBAL'S proprietary applications (training provided)
  • Working with public offices and commercial agents on the client's behalf
  • Reviewing legal documentation –attention to detail is a must.
  • Multi-tasking effectively

Requirements

  • Excellent customer service skills
  • Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
  • Team player equally capable of working independently
  • Great written and verbal communication
  • Associates or bachelor’s degree or equivalent training, education and experience preferred.
  • Prior secured transaction knowledge is preferred (Other duties may be assigned to meet business needs)

Additional Information

Job Type: Full-time; M-F Hours: 9 AM-5 PM

 

Client Service Specialist - Dover, DE

Summary

We are currently looking for a candidate with prior customer service experience who will enjoy the support, camaraderie and satisfaction that comes from working with a family-oriented, professional company. Applicants should have well-developed computer skills, show a strong proficiency in verbal and written communication, be organized and detail oriented. A strong preference will be shown to any applicants who might have paralegal experience or a history of working with corporate and secured transactions or researching public records.

Responsibilities

  • You will be in direct contact with clients –processing orders, resolving any issues, request for assistance
  • Ability to respond promptly to client questions and concerns
  • Helping clients to use COGENCY GLOBAL's proprietary applications (training provided)
  • Guiding clients through the process of working with state and local public offices
  • Working with public offices and commercial agents on the client's behalf
  • Reviewing legal documentation –attention to detail is a must
  • Multi-tasking effectively

Requirements

  • Excellent customer service skills
  • Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
  • Team player
  • Great written and verbal communication
  • Bachelor’s degree
  • Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs)

Additional Information

Job Type: Full-time; M-F

Client Service Specialist - Albany, NY

Summary

We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented.

Responsibilities

  • You will be in direct contact with clients– processing orders, resolving any issues, request for assistance
  • Ability to respond promptly to client questions and concerns
  • Helping clients to use COGENCY GLOBAL’s proprietary applications (training provided)
  • Guiding clients through the process of working with state and local public offices
  • Working with public offices and commercial agents on the client's behalf
  • Reviewing legal documentation –attention to detail is a must.
  • Multi-tasking effectively

Requirements

  • Excellent customer service skills
  • Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
  • Team player
  • Great written and verbal communication
  • Bachelor’s degree
  • Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs)

Additional Information

Job Type: Full-time; M-F Hours: 9:30 AM-5:30 PM

 

Client Service Specialist - denver, CO

We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented.

Our NO LAYOFF policy, commitment to integrity, fairness and fun and strong financial performance make us an ideal alternative to the traditional “all business” organization. For consideration, please send us your resume and salary requirements.

Essential Duties and Responsibilities:

  • You will be in direct contact with clients– processing orders, resolving any issues, request for assistance
  • Ability to respond promptly to client questions and concerns
  • Helping clients to use COGENCY GLOBAL’s proprietary applications (training provided)
  • Guiding clients through the process of working with state and local public offices
  • Working with public offices and commercial agents on the client's behalf
  • Reviewing legal documentation –attention to detail is a must.
  • Multi-tasking effectively
  • Excellent customer service skills
  • Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
  • Team player
  • Great written and verbal communication
  • Bachelor’s degree
  • Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs)

Job Type: Full-time Hours: 9 AM to 5 PM

 

 

Associate Legal Research Attorney - new york, ny 

Summary

At the direction of the Director of Government Relations and Legal Research, the Associate Legal Research Attorney supports the Forms and Legal Research department’s mission to provide outstanding legal content, research and thought leadership to COGENCY GLOBAL’s clients and internal stakeholders. Duties include, but are not limited to:

Responsibilities

  • Act as a liaison between the Forms and Legal Research team and its stakeholders, particularly Service Ops and Sales, in identifying resource needs, creating reference materials, and co-managing research projects, among other things
  • Support the maintenance and build-out of the forms library database
  • Track and analyze federal and state legislation related to business entity law
  • Identify changes to the requirements in all 50 states and the District of Columbia for forming, merging, maintaining, qualifying and dissolving business entities
  • Perform in-depth analysis of statutes and case law related to all industry-related topics, including, but not limited to: business entity laws, and perfection and priority of security interests governed by Article 9 of the Uniform Commercial Code
  • Write blog articles and white papers on numerous and varied industry-related topics
  • Work in conjunction with the Director of Government Relations, EVP of Business Development, General Counsel, and others
  • Create and present Continuing Legal Education seminars and webinars on industry-related topics
  • Support the Director of Government Relations by developing and maintaining solid relationships with business entity filing office administrators throughout the United States

Requirements

  • Juris Doctor from an accredited law school, and licensed to practice law (or pending license) in any one of the United States;
  • 1-2 years of corporate law experience or experience working in a law firm, corporate legal department (either as an attorney or legal assistant) or working for a premiere registered agent/service company in any capacity
  • Law school course(s) in business entity/corporate law and/or secured transactions law, with an outstanding final grade
  • Excellent legal research and analytical skills
  • Outstanding written and verbal communication skills
  • Experience in legislative tracking and analysis a plus
  • Familiarity with Lexis or Westlaw
  • Fully competent with Microsoft Office, with advanced Excel skills
  • Strong organizational and time management skills
  • Self-starter, takes initiative in identifying opportunities / issues and recommends actions
  • Experience in public speaking/giving presentations a plus
  • Ability to work independently and in a team environment, solid interpersonal skills

Additional Information

Job Type: Full-time; M-F Hours: 9 AM to 5 PM

 

 

SALESFORCE Administrator - New York, NY

Summary

We are looking for a Salesforce Administrator; to collaborate with others, define requirements and execute on customizing Salesforce ensuring maximum value and efficiencies for our Account Executive and similarly work to ensure our users get the most possible from HubSpot.

If you have a Passion for accurate reporting & compliance practices, strong analytic skills, are proficient in technology, especially Microsoft Office applications, have a BS in Computer Science or equivalent experience, have 3-5 years’ experience with Salesforce as a system administrator, we have an excellent opportunity for you.  Certification in Salesforce and/or HubSpot would be a plus.

Additional Information

Job Type: Full-time; Exempt Hours: 10 AM to 6 PM 

 

Scrum Product Owner – Annual Report Compliance

Summary

Are you looking for a company committed to integrity, fairness, and fun? Are you technically proficient and enjoy working with others? Do you have experience as a Scrum Product Owner? Do you believe in the power of Agile development to deliver high-value, high-quality software? Do you have experience working with software that ingests, organizes, and builds on large datasets coming from many sources? If you answered yes to these questions then we want to talk to you!

COGENCY GLOBAL is an international registered agent and corporate services company with offices across the US, in London, and Hong Kong. We are looking for an experienced software Product Owner to join us in our Albany, New York office. As a member of a development group at a stable, growing company, you will have an opportunity to prove yourself and make a noticeable impact on the organization.

Please visit https://www.cogencyglobal.com/employment to learn more about working with us.

Key Responsibilities

  • Work with a remote development team and local users to understand challenges with coordinating filings of annual/periodic reports with multiple government agencies with varied requirements and timelines.
  • Build software products that supports the workflow of the business stakeholders coordinating online submissions with government agencies.
  • Collaborate with product management and sales teams to define the customer’s needs and desired functionality in terms of software features.
  • Work with internal users to incorporate features and changes that will improve workflow, efficiency, and software usability.
  • Coordinate and prepare internal software training material.
  • Schedule and communicate software releases with stakeholders.
  • Assist the Scrum Master and team with removing blocks and impediments.
  • Adhere to procedures and documentation developed for all aspects of application development.

Knowledge and Skill Requirements

  • Scrum Alliance Product Owner certification
  • Communicate technical/complex information both verbally and in writing to development team members
  • Effective task management techniques
  • Ability to plan, organize, document, and implement complex applications
  • Understand the business needs and expected usage of systems developed
  • Establish and maintain cooperation, understanding, trust and credibility within the development team and with stakeholders
  • Perform multiple tasks concurrently and respond to emergency situations effectively
  • Infrequent/light domestic travel to visit stakeholders, users, clients, or other Scrum team members; international travel is not likely but not impossible
  • Bachelor’s degree in Computer Science, Management Information Systems, Business Administration, or related discipline is encouraged. Relevant experience may substitute for the degree requirement on a year for year basis.
  • Expertise in the registered agent and corporate service industry a plus

Job Type: Full-time Hours: 9 AM to 5 PM